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Commission Customer Journey Mapping Jobs (NOW HIRING)

U.S. Bancorp

Service Experience Lead

Gresham, OR · On-site

$98K - $115K/yr

This role will partner closely with SES leadership and cross-functional stakeholders to lead customer journey mapping, root cause analysis, competitive benchmarking, and insight-to-action ...

U.S. Bancorp

Service Experience Lead

Fargo, ND · On-site

$98K - $115K/yr

This role will partner closely with SES leadership and cross-functional stakeholders to lead customer journey mapping, root cause analysis, competitive benchmarking, and insight-to-action ...

U.S. Bancorp

Service Experience Lead

Tempe, AZ · On-site

$98K - $115K/yr

This role will partner closely with SES leadership and cross-functional stakeholders to lead customer journey mapping, root cause analysis, competitive benchmarking, and insight-to-action ...

U.S. Bancorp

Service Experience Lead

Saint Paul, MN · On-site

$98K - $115K/yr

This role will partner closely with SES leadership and cross-functional stakeholders to lead customer journey mapping, root cause analysis, competitive benchmarking, and insight-to-action ...

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Commission Customer Journey Mapping information

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How much do commission customer journey mapping jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission customer journey mapping in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Commission Customer Journey Mapping vs Commission Data Analyst?

AspectCommission Customer Journey MappingCommission Data Analyst
Primary FocusVisualizing and improving customer experience across touchpointsAnalyzing data to identify trends and support decision-making
Skills RequiredCustomer experience design, journey mapping tools, communicationData analysis, statistical skills, data visualization
Work EnvironmentMarketing, customer service, UX teamsData teams, analytics departments, business intelligence

While both roles involve working with customer data, Commission Customer Journey Mapping focuses on creating visual maps to enhance customer experience, whereas Commission Data Analysts analyze data to inform business strategies. Understanding these differences helps organizations assign the right skills to improve customer satisfaction and operational efficiency.

What cities are hiring for Commission Customer Journey Mapping jobs? Cities with the most Commission Customer Journey Mapping job openings:
What are the most commonly searched types of Customer Journey Mapping jobs? The most popular types of Customer Journey Mapping jobs are:
What states have the most Commission Customer Journey Mapping jobs? States with the most job openings for Commission Customer Journey Mapping jobs include:
Commission Customer Journey Mapping jobs near you

Job Title: Contingent Digital Experience Journey Mapping Lead

Advent Global Solutions, Inc.

Atlanta, GA • On-site

$160K/yr

Other

Posted 17 days ago

Job description

Job Title: Contingent Digital Experience Journey Mapping Lead

Location: Atlanta, GA 30328

Duration: 12 Months

Employment Type: W2 Contract

Work Schedule: Monday Friday | 8:00 AM 5:00 PM

Job Summary

We are seeking a Digital Experience Journey Mapping Lead to establish and scale customer journey mapping as a core organizational capability. This strategic, hands-on role will serve as the subject matter expert (SME), partnering with UX, Content Strategy, Research, and Digital teams to design customer-centric experiences driven by journey insights.

The ideal candidate will define journey mapping standards, develop scalable methodologies, mentor cross-functional teams, and recommend tools that integrate journey mapping into everyday digital experience workflows.

Key Responsibilities

Journey Mapping Leadership

  • Establish enterprise-wide standards, governance, and methodologies for customer journey mapping.
  • Develop scalable, repeatable processes for creating, maintaining, and activating journey maps.
  • Connect journey insights to digital experience design, content strategy, personalization, and performance measurement.

Experience Design Enablement

  • Train and mentor UX designers, content strategists, and digital teams on journey-led experience design.
  • Lead workshops, coaching sessions, and knowledge-sharing initiatives.
  • Develop templates, playbooks, and best practices to embed customer journey thinking across the organization.

Customer Experience Strategy

  • Partner with UX, Research, Content, and Digital Experience teams to translate journey insights into actionable experience improvements.
  • Recommend content structures, design patterns, messaging strategies, and personalization opportunities.
  • Ensure digital experiences align with customer-first journey principles.

Journey Mapping Tools & Technology

  • Evaluate and recommend journey mapping platforms and collaboration tools.
  • Partner with analytics and research teams to implement and optimize journey mapping solutions.
  • Support adoption, governance, and ongoing training for journey mapping tools.

Cross-Functional Leadership

  • Act as the journey mapping SME across Marketing, Digital, Analytics, Operations, Research, and Customer Experience teams.
  • Facilitate cross-functional workshops to identify pain points, opportunities, and moments that matter.
  • Influence strategic planning by ensuring customer insights drive prioritization and decision-making.

Insights & Performance Measurement

  • Collaborate with Analytics, Voice of Customer (VoC), and Research teams to integrate qualitative and quantitative insights.
  • Define journey-level KPIs and success metrics aligned with business objectives.
  • Maintain and continuously improve journey maps as new customer insights emerge.

Required Qualifications

  • 6 10+ years of experience in UX, CX, Digital Strategy, Service Design, or Experience Design.
  • Proven experience leading or scaling enterprise customer journey mapping initiatives.
  • Strong facilitation, stakeholder management, communication, and coaching skills.
  • Experience developing frameworks, governance models, standards, or operating models.
  • Hands-on experience with journey mapping and collaborative design tools (e.g., Miro, Figma, Smaply, Lucidchart, or similar).
  • Strong ability to influence cross-functional teams and drive customer-centric transformation.

Apply