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Commercial Operations Jobs in Tennessee (NOW HIRING)

Commercial Operations Manager Infrastructure Products Group Lebanon, Tennessee, United States Job ID: 526571 Exempt Oldcastle, a CRH company, is reinventing what's possible in building solutions. We ...

Job Summary The primary role of the Commercial Operations Manager is to lead a customer-focused commercial team that delivers exceptional customer experience throughout the estimating, order ...

This role offers the opportunity to develop expertise in contract management, commercial operations, ERP and CRM systems, financial processes, and cross-functional collaboration while working in a ...

The Vice President, Commercial Operations Counsel is a senior executive role within OneOncology's legal department. Taking overarching strategic direction from OneOncology legal leadership, this role ...

This role offers the opportunity to develop expertise in contract management, commercial operations, ERP and CRM systems, financial processes, and cross-functional collaboration while working in a ...

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Commercial Operations information

See Tennessee salary details

$8

$21

$44

How much do commercial operations jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for commercial operations in Tennessee is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $25.10 per hour, depending on experience, location, and employer.

Is commercial operations a good career?

Commercial operations roles involve managing sales, marketing, and business development activities to support company growth. These positions often require strong communication, analytical skills, and familiarity with tools like CRM software. It can be a stable career path with opportunities for advancement in various industries.

What do commercial operations do?

Commercial operations professionals support the sales and marketing functions of a company by managing processes, data, and systems to ensure efficient revenue generation. They often handle tasks such as sales analytics, contract management, and process optimization, using tools like CRM software to improve business performance.

What is the difference between Commercial Operations vs Sales Operations?

AspectCommercial OperationsSales Operations
Primary FocusOverseeing overall commercial strategy, including marketing, pricing, and product managementSupporting sales teams with processes, tools, and data to drive sales performance
Required CredentialsBusiness degree, experience in commercial strategy, understanding of market analysisBusiness or sales-related degree, experience in sales support, CRM proficiency
Work EnvironmentCross-functional teams, strategic planning sessions, corporate officesSales teams, CRM systems, sales meetings, and reporting

While both roles support revenue generation, Commercial Operations focuses on overall commercial strategy and market positioning, whereas Sales Operations concentrates on enabling and optimizing sales team performance. Understanding these differences helps organizations align roles with business goals and select the right candidates for each position.

What is commercial operations?

Commercial operations refer to the processes, activities, and teams within a company that focus on driving revenue, optimizing business performance, and supporting sales and marketing functions. This often includes sales operations, pricing strategy, contract management, forecasting, and customer relationship management. The goal of commercial operations is to ensure seamless collaboration between departments to maximize profitability and efficiency. Professionals in this field analyze data, streamline processes, and implement strategies that help the business grow. They play a critical role in supporting leadership decisions and achieving commercial objectives.

What are the key skills and qualifications needed to thrive in commercial operations?

To excel in Commercial Operations, you need strong analytical skills, business acumen, and a background in business administration or a related field. Familiarity with CRM systems, sales analytics tools, and data visualization platforms such as Salesforce or Tableau is commonly required. Excellent communication, problem-solving abilities, and cross-functional collaboration are valuable soft skills for this role. These competencies are vital for optimizing processes, driving revenue growth, and ensuring smooth coordination across sales, marketing, and operations teams.

How does a commercial operations professional typically collaborate with sales and marketing teams to drive business growth?

Commercial Operations professionals play a crucial role in aligning sales and marketing efforts by streamlining processes, analyzing performance metrics, and ensuring effective communication between teams. They often manage sales enablement tools, oversee CRM systems, and provide data-driven insights that help both departments refine strategies and achieve revenue targets. This collaboration fosters a more efficient go-to-market approach and helps identify opportunities for upselling or cross-selling, ultimately supporting overall business growth.
What are the most commonly searched types of Commercial Operations jobs in Tennessee? The most popular types of Commercial Operations jobs in Tennessee are:
What are popular job titles related to Commercial Operations jobs in Tennessee? For Commercial Operations jobs in Tennessee, the most frequently searched job titles are:
Infographic showing various Commercial Operations job openings in Tennessee as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $45,598 per year, or $21.9 per hour.

Commercial Operations Manager

CRH

Lebanon, TN โ€ข On-site

Full-time

Medical, Dental, Retirement

Posted 17 days ago


Job description

Commercial Operations Manager
Infrastructure Products Group
Lebanon, Tennessee, United States
Job ID: 526571
Exempt
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgardยฎ hardscape, Echelonยฎ Masonry, RDIยฎ railing, Catalystโ„ข Fence Solutions, Sakreteยฎ packaged concrete, Amerimixยฎ mortar, Pebble Technology Internationalยฎ pool finishes, and Technisealยฎ sands and sealant technologies.
Job Summary
The primary role of the Commercial Operations Manager is to lead a customer-focused commercial team that delivers exceptional customer experience throughout the estimating, order fulfillment, and project execution process. This leader is responsible for developing and managing Estimating, Customer Service and Project Management teams to ensure timely, accurate, and proactive communication with customers while driving operational excellence. The Commercial Operations Manager serves as a key advocate for the customer, partnering closely with Sales, Engineering, Production, and Transportation teams to anticipate needs, resolve issues, and ensure commitments are met. By fostering a culture of accountability, collaboration, and continuous improvement, this role ensures customer expectations are exceeded while supporting business objectives. Additionally, the Commercial Operations Manager works closely with Finance, Credit, and Collections teams to proactively address payment concerns, resolve disputes, and maintain strong customer relationships.
Job Location
This position will be on site at our Lebanon, TN facility.
Job Responsibilities
  • Build & lead distinct team of estimators, customer service representatives, and project lead personnel to effectively process orders, service customers, manage risk, and improve internal processes
  • Maintain a long-term schedule across all product lines
  • Develops, implements, and streamlines processes to manage sales orders
  • Effectively forecast shipments on a monthly, quarterly, and annual basis
  • Review customer purchase orders to ensure compliance with approved price levels, terms and cycle commitments to coordinate hand-off to Project Execution teams
  • Collaborates with other Oldcastle business units to drive process improvements; specifically act as a liaison between sales & manufacturing to predict demand and drive asset utilization and proactively manage COGs
  • Works closely with other departments to drive schedule attainment and resolve customer service issues
  • Proactively minimize, respond to, and negotiate customer back charges
  • Manages the change order process to minimize scope creep
  • Assumes overall responsibility to deliver orders on-time and on budget
  • Other duties as assigned

Job Requirements
  • BS degree or equivalent industry experience required; MBA preferred
  • 5 + years sales and/or operations management experience in manufacturing, industrial or construction environment preferred
  • Demonstrated ability to read and understand blueprints and contracts
  • Strong business and financial acumen that translates to sound, profitable sales, and business decisions
  • Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs and government officials
  • Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software
  • Process improvement or lean manufacturing certification

What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.