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Commercial Lines Account Manager Jobs in Decatur, AL

WaterColor Management

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Client Account Manager

Decatur, AL · On-site

$12 - $30/hr

We are seeking a motivated, detail-oriented professional to join our surplus lines commercial ... Support underwriting and account management teams * Maintain organized and accurate policy and ...

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All JobsCommercial Lines Account JobsCommercial Lines Account Manager JobsCommercial Lines Account Manager Jobs in Decatur, AL

Commercial Lines Account Manager information

See Decatur, AL salary details

$31.4K

$64.8K

$95.6K

How much do commercial lines account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for commercial lines account manager in Decatur, AL is $64,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a commercial lines account manager?

Commercial Lines Account Managers are insurance professionals who handle and service business insurance accounts. They work with commercial clients to assess their insurance needs, recommend appropriate coverage options, and manage policy renewals and claims. Their responsibilities often include building client relationships, negotiating with carriers, ensuring compliance, and providing ongoing support to help businesses protect their assets. This role requires strong communication skills, attention to detail, and knowledge of various commercial insurance products.

What does a commercial lines account manager do?

As a commercial lines account manager, you work as the liaison between insurance companies, agents, and clients. Your duties and responsibilities involve responding to requests for information and documentation, handling renewals of expiring policies, processing claims, and assisting with audits. You also maintain documentation for new and renewing business, answer questions about coverage, process applications, and follow up on overdue accounts. Some employers also require you to contribute to marketing activities, and since you maintain relationships with clients as well as team members throughout your organization, you need creativity and multi-tasking skills.

What are the key skills and qualifications needed to thrive as a commercial lines account manager?

To thrive as a Commercial Lines Account Manager, you need a solid understanding of commercial insurance products, risk assessment, policy management, and generally hold a state insurance license. Familiarity with insurance agency management systems (such as Applied Epic or AMS360) and relevant certifications like the CIC or CISR are commonly required. Exceptional communication, organizational skills, and the ability to build strong client relationships set top performers apart. These skills ensure accurate policy administration, client retention, and effective risk management in a competitive insurance market.

How does a commercial lines account manager typically collaborate with underwriters and clients to ensure effective policy management?

As a Commercial Lines Account Manager, collaboration with underwriters and clients is essential for tailoring insurance solutions and managing policy renewals. You’ll regularly communicate with underwriters to clarify risk exposures, negotiate terms, and address any policy changes. At the same time, you’ll serve as the primary point of contact for clients, responding to their inquiries, assisting with claims, and proactively reviewing their coverage needs. This role requires strong relationship-building skills and the ability to juggle multiple priorities to ensure client satisfaction and policy accuracy.

What is the difference between Commercial Lines Account Manager vs Commercial Lines Underwriter?

AspectCommercial Lines Account ManagerCommercial Lines Underwriter
CredentialsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentClient-facing, sales, service rolesAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance carriers, underwriting firms
Primary FocusManaging client accounts, policy servicingEvaluating risks, approving coverage

While both roles require insurance licenses and industry knowledge, Commercial Lines Account Managers focus on client service and account management, whereas Commercial Lines Underwriters concentrate on assessing risks and approving policies. Understanding these differences helps job seekers identify the right career path within the commercial insurance sector.

How much do commercial lines account managers make?

Commercial lines account managers typically earn an average salary of around $60,000 to $75,000 annually, depending on experience, certifications, and the size of the employer. Salaries can vary based on location, with higher pay often found in larger markets or for those with specialized skills in insurance policies and client management.
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Cities near Decatur, AL with the most Commercial Lines Account Manager job openings:

Commercial Lines Account Manager jobs near you
Infographic showing various Commercial Lines Account Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 2% Temporary, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $64,850 per year, or $31.2 per hour.

Account Manager - Commercial Insurance

Insurance Office of America

Decatur, AL • On-site

$80K - $90K/yr

Full-time

Medical, Retirement

Re-posted 3 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Description

Job Description:

Title: Account Manager - Commercial Lines 

Remote: candidates residing in Eastern or Central Time Zones

Supporting: IOA - Charleston | Book Focus: General, Property | Requirement: active P&C license 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 3+ years of account management experience, or 5+ years in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $80,000.00 - $90,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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