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Commercial Insurance Account Manager Jobs in Raleigh, NC

Reachdesk Ltd

Commercial Account Manager

Raleigh, NC · On-site +1

About the role As a Commercial Account Manager at Reachdesk, you will own retention and growth ... Medical, dental & vision insurance, including mental health support and fast access to care

Reachdesk Ltd

Commercial Account Manager

Raleigh, NC · On-site +1

About the role As a Commercial Account Manager at Reachdesk, you will own retention and growth ... Medical, dental & vision insurance, including mental health support and fast access to care

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All JobsCommercial Insurance Account JobsCommercial Insurance Account Manager JobsCommercial Insurance Account Manager Jobs in Raleigh, NC

Commercial Insurance Account Manager information

See Raleigh, NC salary details

$29.6K

$61.2K

$90.2K

How much do commercial insurance account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for commercial insurance account manager in Raleigh, NC is $61,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $71,200.00 per year, depending on experience, location, and employer.

What is a commercial insurance account manager?

Commercial Insurance Account Managers are professionals who serve as the primary point of contact between insurance companies and business clients. They are responsible for managing and servicing commercial insurance accounts, ensuring clients have the appropriate coverage for their business needs, and addressing any questions or concerns related to their policies. Their duties include reviewing and renewing policies, processing claims, and providing risk management advice. They work closely with both clients and underwriters to tailor insurance solutions that protect businesses from various risks.

What are the key skills and qualifications needed to thrive as a commercial insurance account manager?

To excel as a Commercial Insurance Account Manager, you need a thorough understanding of commercial insurance products, risk assessment, policy management, and typically a relevant license such as a Property and Casualty Insurance License. Familiarity with agency management systems like Applied Epic or AMS360, as well as proficiency in CRM and quoting software, is standard. Strong interpersonal, organizational, and problem-solving skills help in building client relationships and efficiently handling complex accounts. These abilities ensure accurate policy servicing, client retention, and effective communication between clients, underwriters, and internal teams.

What is the difference between Commercial Insurance Account Manager vs Commercial Insurance Underwriter?

AspectCommercial Insurance Account ManagerCommercial Insurance Underwriter
CredentialsLicenses, insurance certifications, sales experienceInsurance licenses, underwriting certifications
Work EnvironmentClient-facing, sales, policy managementAnalytical, risk assessment, policy approval
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance carriers, underwriting firms

While both roles are vital in the insurance industry, a Commercial Insurance Account Manager primarily manages client relationships and policy renewals, focusing on sales and customer service. In contrast, a Commercial Insurance Underwriter evaluates risks and determines policy terms. Understanding these differences helps clients and employers align expectations and career paths effectively.

How does a commercial insurance account manager typically collaborate with underwriters and clients to ensure effective policy management?

Commercial Insurance Account Managers act as a vital link between clients and underwriters. They gather client information, assess risk, and communicate client needs and changes to underwriters to secure appropriate coverage. Frequent coordination is required to address renewal terms, endorsements, or coverage modifications, ensuring policies remain aligned with evolving client requirements. Building strong relationships with both parties helps streamline the process and resolve any issues efficiently, making communication and attention to detail essential skills in this role.
What are the most commonly searched types of Commercial Insurance Account jobs in Raleigh, NC? The most popular types of Commercial Insurance Account jobs in Raleigh, NC are:
What are popular job titles related to Commercial Insurance Account Manager jobs in Raleigh, NC? For Commercial Insurance Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Commercial Insurance Account Manager jobs in Raleigh, NC look for? The top searched job categories for Commercial Insurance Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Commercial Insurance Account Manager jobs? Cities near Raleigh, NC with the most Commercial Insurance Account Manager job openings:
Commercial Insurance Account Manager jobs near you
Infographic showing various Commercial Insurance Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,157 per year, or $29.4 per hour.

Insurance Account Specialist (Commercial Insurance, P&C license required)

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 3 days ago

New

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

Responsible for the servicing and retention of new and existing insurance customers. Proactively works with customers to provide resources, offer services, and understand their evolving needs at an advanced level. Responds to daily inquiries and handles agency billing. Facilitates workflow and identifies sales growth opportunities. Responsible for the handling, processing, and servicing of new and existing insurance customers. Supports the training and mentoring of less experienced team members as needed.


Responsibilities
  • Account Servicing - Responds to service requests and proactively identified service needs. Manages new and existing insurance customer activities including policy check-in, renewals, cancellations, endorsements, and initial claim activity. Performs data entry, processing, and risk analysis at an advanced level. Ensures accuracy and compliance with all rules and regulations.
  • Sales & Support - Develops influential relationships with carriers and customers to achieve business goals and streamline service experience. Identifies sales, coverage, and additional opportunities for existing customers. Responsible for marketing, quoting, and proposal preparation of customer insurance programs. Key stakeholder in customer satisfaction and retention results.
  • Operations - Performs operational tasks that occur during customer, carrier, and associate inquiries. Serves as primary point of contact for customer requests. Leverages technology to gain efficiencies. Trains and mentors less experienced team members as needed.
  • Reporting - Maintains customer notes, assuring proper follow-up and documentation through all elements of the relationship. Monitors claim activity for larger commercial risks and reports to appropriate parties as needed.

Qualifications

Bachelor's Degree and 1 years of experience in P&C Insurance OR High School Diploma or GED and 5 years of experience in P&C Insurance

Preferred Area of Experience: P&C Insurance

License or Certification Type: Property and Casualty License Required

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

#LI-RM1

Qualifications:

Bachelor's Degree and 1 years of experience in P&C Insurance OR High School Diploma or GED and 5 years of experience in P&C Insurance

Preferred Area of Experience: P&C Insurance

License or Certification Type: Property and Casualty License Required

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

#LI-RM1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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