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Commercial Insurance Account Manager Jobs in Raleigh, NC

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Commercial Insurance Account Manager information

See Raleigh, NC salary details

$32.6K

$67.2K

$99.1K

How much do commercial insurance account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for commercial insurance account manager in Raleigh, NC is $67,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a commercial insurance account manager?

Commercial Insurance Account Managers are professionals who serve as the primary point of contact between insurance companies and business clients. They are responsible for managing and servicing commercial insurance accounts, ensuring clients have the appropriate coverage for their business needs, and addressing any questions or concerns related to their policies. Their duties include reviewing and renewing policies, processing claims, and providing risk management advice. They work closely with both clients and underwriters to tailor insurance solutions that protect businesses from various risks.

What are the key skills and qualifications needed to thrive as a commercial insurance account manager?

To excel as a Commercial Insurance Account Manager, you need a thorough understanding of commercial insurance products, risk assessment, policy management, and typically a relevant license such as a Property and Casualty Insurance License. Familiarity with agency management systems like Applied Epic or AMS360, as well as proficiency in CRM and quoting software, is standard. Strong interpersonal, organizational, and problem-solving skills help in building client relationships and efficiently handling complex accounts. These abilities ensure accurate policy servicing, client retention, and effective communication between clients, underwriters, and internal teams.

How does a commercial insurance account manager typically collaborate with underwriters and clients to ensure effective policy management?

Commercial Insurance Account Managers act as a vital link between clients and underwriters. They gather client information, assess risk, and communicate client needs and changes to underwriters to secure appropriate coverage. Frequent coordination is required to address renewal terms, endorsements, or coverage modifications, ensuring policies remain aligned with evolving client requirements. Building strong relationships with both parties helps streamline the process and resolve any issues efficiently, making communication and attention to detail essential skills in this role.

What is the difference between Commercial Insurance Account Manager vs Commercial Insurance Underwriter?

AspectCommercial Insurance Account ManagerCommercial Insurance Underwriter
CredentialsLicenses, insurance certifications, sales experienceInsurance licenses, underwriting certifications
Work EnvironmentClient-facing, sales, policy managementAnalytical, risk assessment, policy approval
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance carriers, underwriting firms

While both roles are vital in the insurance industry, a Commercial Insurance Account Manager primarily manages client relationships and policy renewals, focusing on sales and customer service. In contrast, a Commercial Insurance Underwriter evaluates risks and determines policy terms. Understanding these differences helps clients and employers align expectations and career paths effectively.

What are the most commonly searched types of Commercial Insurance Account jobs in Raleigh, NC?

The most popular types of Commercial Insurance Account jobs in Raleigh, NC are:

What are popular job titles related to Commercial Insurance Account Manager jobs in Raleigh, NC?

For Commercial Insurance Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Commercial Insurance Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Commercial Insurance Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Commercial Insurance Account Manager jobs?

Cities near Raleigh, NC with the most Commercial Insurance Account Manager job openings:

Commercial Insurance Account Manager jobs near you
Infographic showing various Commercial Insurance Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,663 per year, or $29.6 per hour.

Commercial Lines Account Manager

Jones Insurance Agency, Inc.

Garner, NC • On-site

Full-time

Posted 20 days ago

Job description

Commercial Lines Account Manager
Career Opportunity - Commercial Lines Account Manager
If you are looking for:
  • An employer that provides tremendous growth and invests in your learning.
  • A professional work environment where teammates are supportive and accountable.
  • An opportunity to teach new tools and technology to your clients and community.
  • Standard working hours, with options for remote work and flexible schedules.
  • A competitive salary with outstanding benefits.
  • A family-oriented employer that has been in business for over 60 years.

Then we should talk, because we are always looking for:
  • Self-motivated individuals with an "old-fashioned" work ethic and positive attitude.
  • Someone with a proven ability to support and potentially lead a team.
  • A quick learner who can grasp new concepts & ideas in a fast paced environment.
  • A client-focused professional who is able to listen, communicate, and teach technology.

Summary
We are looking for an experienced Commercial Lines Account Manager to join our team! This role is responsible for providing "client-first" customer service to commercial insurance clients while supporting Producers with new business and renewal opportunities. The ideal candidate is an experienced insurance professional who enjoys building strong client relationships, solving problems, staying organized, and being a trusted resource for clients and our team.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
  • 2 years insurance experience
  • NC Department of Insurance Property & Casualty License OR ability to obtain license within the first 30 days of employment

Knowledge, Skills, and Abilities
  • Ability to identify coverage needs and confidently discuss insurance solutions with clients.
  • Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Office (Word, Excel and Outlook) Applied EPIC, etc.
  • Must have excellent communication skills; written and verbal.
  • Must excel at being client focused and able to work independently or in a team-oriented environment.
  • Should have demonstrated effective presentation skills through both verbal and written communication

Supervisory Responsibilities
May have some supervisory responsibilities as the business grows.
Essential Functions
  • Manage and service a designated book of commercial insurance accounts while providing responsive, professional, and client-focused service.
  • Handle inbound client requests, including quotes, policy changes, coverage questions, certificates, and other service needs.
  • Work closely with Producers to support new business and renewal opportunities.
  • Gather information, complete applications, and assist with the preparation and processing of new and renewal business.
  • Review policies, renewals, audits, cancellations, and other account activity to ensure accuracy and timely follow-up.
  • Assist clients with claims, billing questions, loss control matters, and other insurance-related concerns.
  • Communicate regularly with clients, insurance carriers, Producers, and agency staff to resolve issues.
  • Maintain accurate and complete account documentation and follow established agency procedures and service standards.
  • Respond to client requests in a timely manner.
  • Maintain required insurance licensing, continuing education, and professional designations as applicable.
  • Performs other functions as assigned by management

Physical Demands
This is primarily a sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand, as necessary.
Work Environment
This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, phone, copier, filing cabinets and fax machine.
Travel
Occasional travel may be required.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.
We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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