Command Center Agent information
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$15.38 - $16.96
20% of jobs
$16.96 - $18.53
1% of jobs
$18.76 is the 25th percentile. Wages below this are outliers.
$18.53 - $20.10
29% of jobs
$21.18 is the 75th percentile. Wages above this are outliers.
$20.10 - $21.68
36% of jobs
$21.68 - $23.25
0% of jobs
$23.25 - $24.83
1% of jobs
$24.83 - $26.40
2% of jobs
$26.40 - $27.97
3% of jobs
$27.97 - $29.55
2% of jobs
$29.55 - $31.12
3% of jobs
$31.12 - $32.69
2% of jobs
How much do command center agent jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for command center agent in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $20.67 per hour, depending on experience, location, and employer.
To become a command center agent, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and the ability to work in a fast-paced environment. Relevant experience in customer service, dispatch, or security, along with familiarity with communication tools and sometimes security clearances, can improve chances of hiring. Training is often provided on-site to familiarize new agents with specific protocols and systems.
A command center agent monitors and manages operations within a control room environment, responding to incidents, coordinating communication, and ensuring safety and efficiency. They often use specialized software and communication tools to track real-time data and support emergency or operational responses.
Command center agents typically receive on-the-job training that covers company protocols, communication skills, and the use of relevant tools or software. Some positions may require prior experience in customer service, security, or dispatching, and certifications such as CPR or security licenses can be beneficial depending on the industry.
More about Command Center Agent jobs Who are the top companies hiring for Command Center Agent jobs?
The top employers for Command Center Agent jobs are:
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