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Command Center Agent Jobs (NOW HIRING)

Eightelevengroup

Project Manager V

Des Moines, IA · On-site

$94.71/hr

... command center support during critical migration phases Desired Skills * Experience with contact center modernization or cloud contact center platforms * Exposure to CCaaS, IVR, telephony, agent ...

Tennessee 811

2026 Q4 - Locate Request Agent

$19/hr

Call Center Reports To: Assistant Call Center Supervisor/Call Center Supervisor Job Type ... Solid command of the English language, with above average spelling skills. * Strong problem-solving ...

EPIC iO Technologies

SOC Agent

Irving, TX · On-site

$23 - $24/hr

Prior experience in a security operations center, dispatch environment, or surveillance monitoring ... Experience in law enforcement, security command centers, or public safety dispatch. * Familiarity ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE · On-site

$16 - $17/hr

At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ... Agent for the Fairfield Inn and Suites. When joining our team, you will be joining a company who ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE

$14 - $17.75/hr

At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ... Agent for the Fairfield Inn and Suites. When joining our team, you will be joining a company who ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

Chat Agent Requirements and Qualifications * High school diploma or equivalent; college degree ... Excellent written communication skills with a strong command of grammar and spelling. * Previous ...

AEG

Security Agent - Part-time

Hyattsville, MD · On-site

$18/hr

The Washington Commanders is seeking a Part-Time Security Agent at Northwest Stadium. This ... Various guard positions include front lobby receptionist, command center operator, and staff to do ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE · On-site

$16 - $17/hr

At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ... Agent for the Fairfield Inn and Suites. When joining our team, you will be joining a company who ...

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Showing results 21-40

All JobsCommand Center Agent Jobs

Command Center Agent information

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$15

$21

$32

How much do command center agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for command center agent in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $20.67 per hour, depending on experience, location, and employer.

How do you become a command center agent?

To become a command center agent, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and the ability to work in a fast-paced environment. Relevant experience in customer service, dispatch, or security, along with familiarity with communication tools and sometimes security clearances, can improve chances of hiring. Training is often provided on-site to familiarize new agents with specific protocols and systems.

What does a command center agent do?

A command center agent monitors and manages operations within a control room environment, responding to incidents, coordinating communication, and ensuring safety and efficiency. They often use specialized software and communication tools to track real-time data and support emergency or operational responses.

What training is needed for command center agents?

Command center agents typically receive on-the-job training that covers company protocols, communication skills, and the use of relevant tools or software. Some positions may require prior experience in customer service, security, or dispatching, and certifications such as CPR or security licenses can be beneficial depending on the industry.
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Command Center Agent jobs near you
Infographic showing various Command Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,935 per year, or $21.1 per hour.

Genesys Manager / Analyst

Donato Technologies Inc

Miami, FL • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job description:

  • Genesys Manager / Analyst - 2-5 years of Genesys Command Center and operational execution expertise with Genesys Cloud CCaaS.
  • Expertise in building metrics and data analytics dashboards, IVR development, skills-based routing agent profiles as well as documentation to train operational staff to take this over.  
  • Further experience is needed in Workforce optimization - workforce management and quality assurance.

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