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Comcast Cable Customer Service Jobs (NOW HIRING)

... customer with an installation project to run coax cables. Anyone that has run cable and terminated connector ends with (Comcast, AT&T, Verizon, Frontier, Spectrum, Direct TV etc.) can do this job.

Warehouse Helper

Knoxville, TN ยท On-site

$15 - $22/hr

Fiber Network Services is a communications contractor offering a full range of fiber optic cable network services. With Master Construction Agreements with Cox Communications, Comcast Cable, Crown ...

Warehouse Helper

Knoxville, TN ยท On-site

$15 - $22/hr

Fiber Network Services is a communications contractor offering a full range of fiber optic cable network services. With Master Construction Agreements with Cox Communications, Comcast Cable, Crown ...

Showing results 41-60

Comcast Cable Customer Service information

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$9

$18

$26

How much do comcast cable customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for comcast cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Comcast Cable Customer Service representative do?

A Comcast Cable Customer Service representative assists customers with inquiries related to their Comcast cable services. This includes helping with billing questions, troubleshooting technical issues, updating account information, and providing information about products and promotions. Representatives communicate with customers via phone, chat, or email, aiming to resolve concerns efficiently and ensure customer satisfaction. They also document interactions and may escalate complex issues to specialized support teams if needed.

What are the key skills and qualifications needed to thrive as a Comcast Cable Customer Service representative?

To thrive as a Comcast Cable Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of Comcast's products and services are important technical requirements. Patience, active listening, and a positive attitude help build rapport and de-escalate challenging situations. These skills ensure efficient resolution of customer issues, high satisfaction, and retention in a competitive service environment.

What are the most common challenges faced by Comcast Cable Customer Service representatives, and how are they supported in overcoming them?

Comcast Cable Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. To support employees, Comcast provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation resources. Team leads and supervisors are readily available to assist with challenging cases, and regular team meetings foster a collaborative environment where representatives can share tips and best practices. These support systems help employees deliver effective solutions while maintaining customer satisfaction.

What is the difference between Comcast Cable Customer Service vs Comcast Technical Support?

AspectComcast Cable Customer ServiceComcast Technical Support
Primary RoleAssist customers with billing, account inquiries, and service issuesDiagnose and resolve technical issues related to cable, internet, and phone services
Required SkillsCustomer service, communication, basic troubleshootingTechnical knowledge, troubleshooting, problem-solving
Work EnvironmentCall centers, remote supportOn-site or remote technical support centers
CertificationsCustomer service experience often preferredTechnical certifications like CompTIA or cable-specific training beneficial

Comcast Cable Customer Service focuses on assisting customers with billing and account questions, while Comcast Technical Support handles technical issues with services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting expertise.

Do Comcast Cable Customer Service employees work from home?

Comcast Cable Customer Service employees have the option to work remotely, especially for customer support roles, depending on company policies and job requirements. Many positions involve using tools like CRM software and require good communication skills, with some roles offering full or partial work-from-home arrangements.
More about Comcast Cable Customer Service jobs

What cities are hiring for Comcast Cable Customer Service jobs?

Cities with the most Comcast Cable Customer Service job openings:

What states have the most Comcast Cable Customer Service jobs?

States with the most job openings for Comcast Cable Customer Service jobs include:

Infographic showing various Comcast Cable Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Director, Corporate Communications

Comcast

Philadelphia, PA โ€ข On-site

Full-time

Posted 19 days ago


Job description

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League's Philadelphia Flyers, the award-winning Xfinity Mobile Arena, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary

The Director, Corporate Communications will lead strategic communications efforts that strengthen employee engagement, elevate Spectacor visibility, and protect and enhance the organization's brand reputation. Reporting to the Senior Director, Communications, this role will develop and execute integrated communications strategies that connect employees to company priorities, position senior leaders as credible and compelling voices, and ensure consistent messaging across internal and external channels.
This leader will serve as a trusted communications advisor to executives and cross-functional partners, translating business priorities into clear, engaging narratives for employees, stakeholders, media, and community audiences. The ideal candidate is a strong writer, strategic counselor, and collaborative leader with experience managing complex communications programs in a fast-paced environment.

Job Description

Core Responsibilities:

  • Develop and execute comprehensive corporate communications strategies that support business priorities, organizational culture, brand reputation, and leadership visibility.
  • Lead internal communications initiatives that inform, engage, and align employees around company strategy, priorities, human resources campaigns, milestones, culture, and change management efforts.
  • Drive Spectacor positioning by developing key messages, speeches, talking points, presentations, employee messages, media materials, and thought leadership opportunities for senior leaders.
  • Manage brand communications to ensure consistency of voice, tone, narrative, and visual identity across internal channels, executive platforms, external announcements, and stakeholder materials.
  • Partner closely with Human Resources, Marketing, Government Relations, and business leaders to create integrated communications plans and aligned messaging.
  • Develop and maintain effective employee communications channels, including newsletters, leader toolkits, town halls, organizational announcements, and other internal engagement platforms.
  • Provide communications counsel and support during sensitive issues, change initiatives, reputation matters, and crisis situations, ensuring timely, accurate, and audience-appropriate messaging.
  • Measure communications effectiveness through employee feedback, engagement data, channel performance, media insights, and stakeholder input; use findings to refine strategy and improve impact.
  • Support proactive storytelling that reinforces the organization's mission, values, business priorities, culture, community presence, and brand promise.
  • Manage communications projects from planning through execution, ensuring deadlines, approvals, stakeholder needs, and quality standards are met.

Qualifications:

  • Bachelor's Degree or equivalent with focus on Communication, Marketing or Business Administration preferred
  • Generally requires 8+ years of communications experience, including internal communications, executive communications, brand management, public relations, crisis communications, or corporate affairs; prior people leadership or agency management experience preferred.
  • Exceptional writing, editing, messaging, and storytelling skills with the ability to adapt tone and content for employees, executives, media, and external stakeholders.
  • Strong executive presence and judgment, with demonstrated ability to counsel senior leaders, manage sensitive information, and operate effectively under pressure.
  • Highly organized, collaborative, and detail-oriented, with the ability to manage multiple priorities, build relationships across functions, and deliver high-quality work on deadline.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communications Strategy, Corporate Communications, Leadership

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.