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Comcast Cable Customer Service Jobs (NOW HIRING)

Comcast

Comcast Xfinity Career Fair

Stockton, CA

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... Discover how rewarding it is to sell residential products and services that outshine the ...

Comcast

CommTech 1, Installation & Service

Avon, CO

$25 - $30.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Additional ...

Comcast

Payment Services Representative

Sandy, UT

$15.25 - $20.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Responsible for ...

Comcast

Xfinity Sales Associate

Sacramento, CA · On-site

$100K/yr

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Comcast

Xfinity Sales Associate

San Jose, CA

$100K/yr

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Comcast

Installation Technician

San Rafael, CA

$23.25 - $30.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has ...

Comcast

Xfinity Sales Associate

Concord, CA · On-site

$100K/yr

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Comcast

Installation Technician

San Anselmo, CA

$23 - $30.50/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has ...

Comcast

Xfinity Sales Associate

San Francisco, CA

$100K/yr

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... Communicate and develop rapport with customers * Explain our products and services in-depth and ...

Comcast

Xfinity Sales Associate

Stockton, CA

$100K/yr

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Comcast

Installation Technician

San Jose, CA

$24.25 - $32.25/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. As an Installation ...

Comcast

Installation Technician

Rohnert Park, CA

$23 - $30.50/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. As an Installation ...

Comcast

Parking Security

Philadelphia, PA · On-site

$18.70/hr

... Comcast Cable, NBCUniversal, and Sky. Job Summary Our guests will first encounter our Parking ... Parking Security Staff are to assist guests who need information or services. Our Parking Security ...

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Comcast Cable Customer Service information

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How much do comcast cable customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for comcast cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Comcast Cable Customer Service representative do?

A Comcast Cable Customer Service representative assists customers with inquiries related to their Comcast cable services. This includes helping with billing questions, troubleshooting technical issues, updating account information, and providing information about products and promotions. Representatives communicate with customers via phone, chat, or email, aiming to resolve concerns efficiently and ensure customer satisfaction. They also document interactions and may escalate complex issues to specialized support teams if needed.

What qualifications are needed for Comcast remote jobs?

Comcast remote customer service jobs typically require a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Prior experience in customer service and the ability to work independently are often preferred, along with a reliable internet connection and a suitable home workspace.

How to get hired at Xfinity?

To get hired as a Comcast Cable Customer Service representative, applicants should review the company's job postings on the official careers website, ensure they meet the minimum qualifications such as communication skills and technical knowledge, and complete the online application process. Preparing for interviews by understanding the company's services and demonstrating problem-solving abilities can improve chances of employment.

How much do Xfinity employees get paid?

Xfinity customer service representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Salaries for other roles within Comcast Cable can vary widely, with technical and supervisory positions often paying higher. Compensation may also include benefits such as health insurance and paid time off.

What is the difference between Comcast Cable Customer Service vs Comcast Technical Support?

AspectComcast Cable Customer ServiceComcast Technical Support
Primary RoleAssist customers with billing, account inquiries, and service issuesDiagnose and resolve technical issues related to cable, internet, and phone services
Required SkillsCustomer service, communication, basic troubleshootingTechnical knowledge, troubleshooting, problem-solving
Work EnvironmentCall centers, remote supportOn-site or remote technical support centers
CertificationsCustomer service experience often preferredTechnical certifications like CompTIA or cable-specific training beneficial

Comcast Cable Customer Service focuses on assisting customers with billing and account questions, while Comcast Technical Support handles technical issues with services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting expertise.

Can you work from home for Xfinity?

Comcast Cable Customer Service representatives may have the opportunity to work from home, depending on the company's policies and the specific role. Remote work options often require prior approval, a suitable home office setup, and adherence to security protocols. Availability varies by position and location, so candidates should check current job postings for remote opportunities.

What are the most common challenges faced by Comcast Cable Customer Service representatives, and how are they supported in overcoming them?

Comcast Cable Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. To support employees, Comcast provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation resources. Team leads and supervisors are readily available to assist with challenging cases, and regular team meetings foster a collaborative environment where representatives can share tips and best practices. These support systems help employees deliver effective solutions while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Comcast Cable Customer Service Representative, and why are they important?

To thrive as a Comcast Cable Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of Comcast's products and services are important technical requirements. Patience, active listening, and a positive attitude help build rapport and de-escalate challenging situations. These skills ensure efficient resolution of customer issues, high satisfaction, and retention in a competitive service environment.
More about Comcast Cable Customer Service jobs
What cities are hiring for Comcast Cable Customer Service jobs? Cities with the most Comcast Cable Customer Service job openings:
What states have the most Comcast Cable Customer Service jobs? States with the most job openings for Comcast Cable Customer Service jobs include:
What job categories do people searching Comcast Cable Customer Service jobs look for? The top searched job categories for Comcast Cable Customer Service jobs are:
Comcast Cable Customer Service jobs near you
Infographic showing various Comcast Cable Customer Service job openings in the United States as of June 2026, with employment types broken down into 90% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative Hiring Event

Customer Service Representative Hiring Event

Comcast

Denver, CO

$16.50 - $22.50/hr

Other

Posted 20 days ago

Job description

Company Description

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. 

Job Description

FAST FORWARD YOUR CAREER! 

Hiring Event Wednesday, 1/13/16 

Tours and Interview Sessions at 10:30am, 1:00pm, & 3:30pm

Call Center Customer Experience (Repair) positions available in Denver!


Applicants should apply prior to the event online at www.jobs.comcast.com to requisition # 130506


Leaders will be on site to conduct interviews of qualified candidates and answer questions about the position. 

Location: 8000 E Iliff Ave Denver, CO 80231


Call Center Customer Experience (Repair) Applicants must meet the following requirements:

High School Diploma or Equivalent

18 years of age or older

Pass a Drug and Background check

Be The Voice of Awesome.

 Comcast is an EOE/Veterans/Disabled/LGBT employer.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply