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Comcast Cable Customer Service Jobs (NOW HIRING)

Customer Service Representative Hiring Event

Denver, CO ยท On-site

$16.50 - $22.50/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. FAST FORWARD YOUR ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... Discover how rewarding it is to sell residential products and services that outshine the ...

CommTech 1, Installation & Service

Avon, CO

$25 - $30.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Additional ...

Payment Services Representative

Sandy, UT ยท On-site

$15.25 - $20.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Responsible for ...

Installation Technician

San Anselmo, CA

$23 - $30.50/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Installation Technician

San Rafael, CA ยท On-site

$23.25 - $30.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... Communicate and develop rapport with customers * Explain our products and services in-depth and ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Ice Team

Philadelphia, PA ยท On-site

$16/hr

... Comcast Corporation, a global media and technology company that operates Comcast Cable ... Own the customer experience - think and act in ways that put our customers first, give them ...

Ice Team

Philadelphia, PA ยท On-site

$16/hr

... Comcast Corporation, a global media and technology company that operates Comcast Cable ... Own the customer experience - think and act in ways that put our customers first, give them ...

Ice Team

Philadelphia, PA ยท On-site

$16/hr

... Comcast Corporation, a global media and technology company that operates Comcast Cable ... Own the customer experience - think and act in ways that put our customers first, give them ...

... Comcast Corporation, a global media and technology company that operates Comcast Cable ... Own the customer experience - think and act in ways that put our customers first, give them ...

Installation Technician

San Jose, CA

$24.25 - $32.25/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. As an Installation ...

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Comcast Cable Customer Service information

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How much do comcast cable customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for comcast cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Comcast Cable Customer Service representative do?

A Comcast Cable Customer Service representative assists customers with inquiries related to their Comcast cable services. This includes helping with billing questions, troubleshooting technical issues, updating account information, and providing information about products and promotions. Representatives communicate with customers via phone, chat, or email, aiming to resolve concerns efficiently and ensure customer satisfaction. They also document interactions and may escalate complex issues to specialized support teams if needed.

What are the key skills and qualifications needed to thrive as a Comcast Cable Customer Service representative?

To thrive as a Comcast Cable Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of Comcast's products and services are important technical requirements. Patience, active listening, and a positive attitude help build rapport and de-escalate challenging situations. These skills ensure efficient resolution of customer issues, high satisfaction, and retention in a competitive service environment.

What are the most common challenges faced by Comcast Cable Customer Service representatives, and how are they supported in overcoming them?

Comcast Cable Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. To support employees, Comcast provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation resources. Team leads and supervisors are readily available to assist with challenging cases, and regular team meetings foster a collaborative environment where representatives can share tips and best practices. These support systems help employees deliver effective solutions while maintaining customer satisfaction.

What is the difference between Comcast Cable Customer Service vs Comcast Technical Support?

AspectComcast Cable Customer ServiceComcast Technical Support
Primary RoleAssist customers with billing, account inquiries, and service issuesDiagnose and resolve technical issues related to cable, internet, and phone services
Required SkillsCustomer service, communication, basic troubleshootingTechnical knowledge, troubleshooting, problem-solving
Work EnvironmentCall centers, remote supportOn-site or remote technical support centers
CertificationsCustomer service experience often preferredTechnical certifications like CompTIA or cable-specific training beneficial

Comcast Cable Customer Service focuses on assisting customers with billing and account questions, while Comcast Technical Support handles technical issues with services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting expertise.

Do Comcast Cable Customer Service employees work from home?

Comcast Cable Customer Service employees have the option to work remotely, especially for customer support roles, depending on company policies and job requirements. Many positions involve using tools like CRM software and require good communication skills, with some roles offering full or partial work-from-home arrangements.
More about Comcast Cable Customer Service jobs

What cities are hiring for Comcast Cable Customer Service jobs?

Cities with the most Comcast Cable Customer Service job openings:

What states have the most Comcast Cable Customer Service jobs?

States with the most job openings for Comcast Cable Customer Service jobs include:

Infographic showing various Comcast Cable Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative Hiring Event

Comcast

Denver, CO โ€ข On-site

$16.50 - $22.50/hr

Full-time

Re-posted 14 days ago


Job description

Company Description

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses.ย 

Job Description

FAST FORWARD YOUR CAREER!ย 

Hiring Event Wednesday, 1/13/16ย 

Tours and Interview Sessions at 10:30am, 1:00pm, & 3:30pm

Call Center Customer Experience (Repair) positions available in Denver!


Applicants should apply prior to the event online at www.jobs.comcast.com to requisition # 130506


Leaders will be on site to conduct interviews of qualified candidates and answer questions about the position.ย 

Location: 8000 E Iliff Ave Denver, CO 80231


Call Center Customer Experience (Repair) Applicants must meet the following requirements:

High School Diploma or Equivalent

18 years of age or older

Pass a Drug and Background check

Be The Voice of Awesome.

ย Comcast is an EOE/Veterans/Disabled/LGBT employer.


Additional Information

All your information will be kept confidential according to EEO guidelines.