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Comcast Cable Customer Service Jobs in California

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... Discover how rewarding it is to sell residential products and services that outshine the ...

Installation Technician

San Anselmo, CA

$23 - $30.50/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Installation Technician

San Rafael, CA · On-site

$23.25 - $30.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... Communicate and develop rapport with customers * Explain our products and services in-depth and ...

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows ... customers Explain our products and services in-depth and recommend the right solutions Seek out ...

Installation Technician

San Jose, CA

$24.25 - $32.25/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. As an Installation ...

Installation Technician

Rohnert Park, CA

$23 - $30.50/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. As an Installation ...

... customer with an installation project to run coax cables. Anyone that has run cable and terminated connector ends with (Comcast, AT&T, Verizon, Frontier, Spectrum, Direct TV etc.) can do this job.

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Comcast Cable Customer Service information

See California salary details

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$26

How much do comcast cable customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for comcast cable customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What does a Comcast Cable Customer Service representative do?

A Comcast Cable Customer Service representative assists customers with inquiries related to their Comcast cable services. This includes helping with billing questions, troubleshooting technical issues, updating account information, and providing information about products and promotions. Representatives communicate with customers via phone, chat, or email, aiming to resolve concerns efficiently and ensure customer satisfaction. They also document interactions and may escalate complex issues to specialized support teams if needed.

What are the key skills and qualifications needed to thrive as a Comcast Cable Customer Service representative?

To thrive as a Comcast Cable Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of Comcast's products and services are important technical requirements. Patience, active listening, and a positive attitude help build rapport and de-escalate challenging situations. These skills ensure efficient resolution of customer issues, high satisfaction, and retention in a competitive service environment.

What are the most common challenges faced by Comcast Cable Customer Service representatives, and how are they supported in overcoming them?

Comcast Cable Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. To support employees, Comcast provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation resources. Team leads and supervisors are readily available to assist with challenging cases, and regular team meetings foster a collaborative environment where representatives can share tips and best practices. These support systems help employees deliver effective solutions while maintaining customer satisfaction.

What is the difference between Comcast Cable Customer Service vs Comcast Technical Support?

AspectComcast Cable Customer ServiceComcast Technical Support
Primary RoleAssist customers with billing, account inquiries, and service issuesDiagnose and resolve technical issues related to cable, internet, and phone services
Required SkillsCustomer service, communication, basic troubleshootingTechnical knowledge, troubleshooting, problem-solving
Work EnvironmentCall centers, remote supportOn-site or remote technical support centers
CertificationsCustomer service experience often preferredTechnical certifications like CompTIA or cable-specific training beneficial

Comcast Cable Customer Service focuses on assisting customers with billing and account questions, while Comcast Technical Support handles technical issues with services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting expertise.

Do Comcast Cable Customer Service employees work from home?

Comcast Cable Customer Service employees have the option to work remotely, especially for customer support roles, depending on company policies and job requirements. Many positions involve using tools like CRM software and require good communication skills, with some roles offering full or partial work-from-home arrangements.

What are popular job titles related to Comcast Cable Customer Service jobs in California?

For Comcast Cable Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Comcast Cable Customer Service jobs in California look for?

The top searched job categories for Comcast Cable Customer Service jobs in California are:

Infographic showing various Comcast Cable Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Comcast Xfinity Career Fair

Comcast

Stockton, CA

Full-time

Re-posted 3 hours ago


Job description

Company Description

Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and creativity can change the world.

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows, news, movies or theme park experiences at NBCUniversal, you have a chance to be to part of something big. Learn more about all the exciting career opportunities Comcast and NBCUniversal have to offer.

Job Description

You are Invited to our Career Fair!
Date/Time:
Friday, January 20th, 2017
10:00AM - 2:00PM
Location:
Comcast Field Office
6505 Tam O Shanter Drive,
Stockton, CA 95210
Enter through the doors on the far-left side of the building. Look for the canopy and balloons!
Comcast is Now Hiring Xfinity Sales Associates in the following areas: Stockton & Modesto
Come FACE-TO-FACE with the FUTURE of AWESOME and give your Sales Career the power of XFINITY!
Discover how rewarding it is to sell residential products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate for Comcast!

Additional Information

All your information will be kept confidential according to EEO guidelines.