ZipRecruiter

Log In

1

Comcast Cable Customer Service Jobs (NOW HIRING)

Comcast

Promo Team (Game Day Staff)

Philadelphia, PA · On-site

$16/hr

... Comcast Corporation, a global media and technology company that operates Comcast Cable ... Own the customer experience - think and act in ways that put our customers first, give them ...

Comcast

Inside Sales Representative

Philadelphia, PA

$12.50/hr

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Philadelphia Flyers and the Xfinity Mobile ... customer service skills. This is a temporary position running from July 6, 2026 through June 15 ...

Comcast

Inside Sales Representative

Philadelphia, PA · On-site

$12.50/hr

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Philadelphia Flyers and the Xfinity Mobile ... customer service skills. This is a temporary position running from July 6, 2026 through June 15 ...

Comcast

HR Manager - Spectacor

Philadelphia, PA · On-site

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Human Resources Department of Comcast ... Own the customer experience think and act in ways that put our customers first, give them seamless ...

Comcast

Systems Analyst - Spectacor

Philadelphia, PA

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Systems Analyst is a vital member of the ... Own the customer experience think and act in ways that put our customers first, give them seamless ...

Comcast

Systems Analyst - Spectacor

Philadelphia, PA · On-site

$86K - $117K/yr

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Systems Analyst is a vital member of the ... Own the customer experience think and act in ways that put our customers first, give them seamless ...

Fiber Network Services, Inc.

Coax Splicer

Ocala, FL

$20 - $30/hr

Servicing Cox Communications, Comcast Cable, Segra and Suddenlink in the States of Virginia, West Virginia, Maryland, North Carolina, Tennessee, Florida, Pennsylvania, New Jersey and in Washington D.

Fiber Network Services Inc

Warehouse Helper

Knoxville, TN · On-site

$15 - $22/hr

Fiber Network Services is a communications contractor offering a full range of fiber optic cable network services. With Master Construction Agreements with Cox Communications, Comcast Cable, Crown ...

Fiber Network Services Inc

Warehouse Helper

Knoxville, TN · On-site

$15 - $22/hr

Fiber Network Services is a communications contractor offering a full range of fiber optic cable network services. With Master Construction Agreements with Cox Communications, Comcast Cable, Crown ...

next page

Showing results 1-20

All JobsComcast Cable Customer Service Jobs

Comcast Cable Customer Service information

See salary details

$9

$18

$26

How much do comcast cable customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for comcast cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Comcast Cable Customer Service representative do?

A Comcast Cable Customer Service representative assists customers with inquiries related to their Comcast cable services. This includes helping with billing questions, troubleshooting technical issues, updating account information, and providing information about products and promotions. Representatives communicate with customers via phone, chat, or email, aiming to resolve concerns efficiently and ensure customer satisfaction. They also document interactions and may escalate complex issues to specialized support teams if needed.

What is the difference between Comcast Cable Customer Service vs Comcast Technical Support?

AspectComcast Cable Customer ServiceComcast Technical Support
Primary RoleAssist customers with billing, account inquiries, and service issuesDiagnose and resolve technical issues related to cable, internet, and phone services
Required SkillsCustomer service, communication, basic troubleshootingTechnical knowledge, troubleshooting, problem-solving
Work EnvironmentCall centers, remote supportOn-site or remote technical support centers
CertificationsCustomer service experience often preferredTechnical certifications like CompTIA or cable-specific training beneficial

Comcast Cable Customer Service focuses on assisting customers with billing and account questions, while Comcast Technical Support handles technical issues with services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting expertise.

What are the most common challenges faced by Comcast Cable Customer Service representatives, and how are they supported in overcoming them?

Comcast Cable Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. To support employees, Comcast provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation resources. Team leads and supervisors are readily available to assist with challenging cases, and regular team meetings foster a collaborative environment where representatives can share tips and best practices. These support systems help employees deliver effective solutions while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Comcast Cable Customer Service Representative, and why are they important?

To thrive as a Comcast Cable Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of Comcast's products and services are important technical requirements. Patience, active listening, and a positive attitude help build rapport and de-escalate challenging situations. These skills ensure efficient resolution of customer issues, high satisfaction, and retention in a competitive service environment.
More about Comcast Cable Customer Service jobs
What cities are hiring for Comcast Cable Customer Service jobs? Cities with the most Comcast Cable Customer Service job openings:
What states have the most Comcast Cable Customer Service jobs? States with the most job openings for Comcast Cable Customer Service jobs include:
What job categories do people searching Comcast Cable Customer Service jobs look for? The top searched job categories for Comcast Cable Customer Service jobs are:
Comcast Cable Customer Service jobs near you
Infographic showing various Comcast Cable Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Promo Team (Game Day Staff)

Promo Team (Game Day Staff)

Comcast

Philadelphia, PA • On-site

$16/hr

Part-time

Posted 7 days ago

Job description

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League's Philadelphia Flyers, the National Lacrosse League's Philadelphia Wings, the award-winning Xfinity Mobile Arena, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary

Responsible for using personality and performance skills to enhance the fan experience. Serve as ambassadors for the team, play an active role in all in-game entertainment and interact with fans of all ages. Works on straight forward tasks using established procedures.

Job Description

Core Responsibilities

  • Assist in the execution of all in-game promotions.
  • Maintain a high level of enthusiasm and entertainment through various concourse games, activities, stations and promotions.
  • Be a working member of the in game, entertainment and fan experience.
  • Assist with the set up and breakdown of all concourse activities.
  • Entertain and engage fans with high energy.
  • Assist in the coordination of in-game elements with a focus on fan interactivity during pre-game, stoppages and intermissions.
  • Act as a positive representative for the organization in and out of the arena during all games and various community events.
  • Assist with ancillary events in and out of the arena when necessary.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Accountability, Professional Integrity, Punctuality

Compensation

Base Pay: $16.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Apply