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Comcast Cable Customer Service Jobs (NOW HIRING)

Comcast

Building Cleaner

Voorhees Township, NJ · On-site

$16/hr

... Comcast Corporation, a global media and technology company that operates Comcast Cable ... Own the customer experience - think and act in ways that put our customers first, give them ...

Comcast

Concessions

Voorhees Township, NJ · On-site

$16/hr

... Comcast Cable, NBCUniversal, and Sky. Job Summary Responsible for assisting with customers within ... and services. * Know your stuff - be enthusiastic learners, users and advocates of our game ...

Comcast

50/50 Seller

Philadelphia, PA · On-site

$10.40/hr

... Comcast Corporation, a global media and technology company that operates Comcast Cable ... Own the customer experience - think and act in ways that put our customers first, give them ...

Comcast Spectacor

Zamboni Driver

Voorhees, NJ · On-site

... Comcast Cable, NBCUniversal, and Sky. Responsible for resurfacing the ice as needed, along with ... Own the customer experience - think and act in ways that put our customers first, give them ...

Comcast

HR Manager - Spectacor

Philadelphia, PA · On-site

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Human Resources Department of Comcast ... Own the customer experience think and act in ways that put our customers first, give them seamless ...

Fiber Network Services Inc

Warehouse Helper

Knoxville, TN · On-site

$15 - $22/hr

Fiber Network Services is a communications contractor offering a full range of fiber optic cable network services. With Master Construction Agreements with Cox Communications, Comcast Cable, Crown ...

Fiber Network Services Inc

Warehouse Helper

Knoxville, TN · On-site

$15 - $22/hr

Fiber Network Services is a communications contractor offering a full range of fiber optic cable network services. With Master Construction Agreements with Cox Communications, Comcast Cable, Crown ...

Fiber Network Services, Inc.

Coax Splicer

Asheville, NC · On-site

$20 - $26/hr

Servicing Cox Communications, Comcast Cable, Segra and Suddenlink in the States of Virginia, West Virginia, Maryland, North Carolina, Tennessee, Florida, Pennsylvania, New Jersey and in Washington D.

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Comcast Cable Customer Service information

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How much do comcast cable customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for comcast cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Comcast Cable Customer Service representative do?

A Comcast Cable Customer Service representative assists customers with inquiries related to their Comcast cable services. This includes helping with billing questions, troubleshooting technical issues, updating account information, and providing information about products and promotions. Representatives communicate with customers via phone, chat, or email, aiming to resolve concerns efficiently and ensure customer satisfaction. They also document interactions and may escalate complex issues to specialized support teams if needed.

What are the key skills and qualifications needed to thrive as a Comcast Cable Customer Service representative?

To thrive as a Comcast Cable Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of Comcast's products and services are important technical requirements. Patience, active listening, and a positive attitude help build rapport and de-escalate challenging situations. These skills ensure efficient resolution of customer issues, high satisfaction, and retention in a competitive service environment.

What are the most common challenges faced by Comcast Cable Customer Service representatives, and how are they supported in overcoming them?

Comcast Cable Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. To support employees, Comcast provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation resources. Team leads and supervisors are readily available to assist with challenging cases, and regular team meetings foster a collaborative environment where representatives can share tips and best practices. These support systems help employees deliver effective solutions while maintaining customer satisfaction.

What is the difference between Comcast Cable Customer Service vs Comcast Technical Support?

AspectComcast Cable Customer ServiceComcast Technical Support
Primary RoleAssist customers with billing, account inquiries, and service issuesDiagnose and resolve technical issues related to cable, internet, and phone services
Required SkillsCustomer service, communication, basic troubleshootingTechnical knowledge, troubleshooting, problem-solving
Work EnvironmentCall centers, remote supportOn-site or remote technical support centers
CertificationsCustomer service experience often preferredTechnical certifications like CompTIA or cable-specific training beneficial

Comcast Cable Customer Service focuses on assisting customers with billing and account questions, while Comcast Technical Support handles technical issues with services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting expertise.

Do Comcast Cable Customer Service employees work from home?

Comcast Cable Customer Service employees have the option to work remotely, especially for customer support roles, depending on company policies and job requirements. Many positions involve using tools like CRM software and require good communication skills, with some roles offering full or partial work-from-home arrangements.
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What are popular job titles related to Comcast Cable Customer Service jobs?

For Comcast Cable Customer Service jobs, the most frequently searched job titles are:

Comcast Cable Customer Service jobs near you
Infographic showing various Comcast Cable Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Building Cleaner

Voorhees Township, NJ • On-site

Comcast
See more jobs at Comcastexternal

$16/hr

Full-time

Re-posted 21 days ago

Job description

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League’s Philadelphia Flyers, the award-winning Xfinity Mobile Arena, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary

Responsible for general cleaning and maintenance of bathrooms and common areas. Works on straight forward tasks using established procedures.

Job Description

Core Responsibilities

  • Mop, empty trash, vacuum, sweep floors, clean windows.

  • Responsible to check and fill dispensers during their shift (soap, toilet paper, paper towels)

  • Responsible to check locker rooms while not occupied, clean and mop as needed

  • Patrols facility for trash and spills, empty facility trash

  • Must be able to lift >25 lbs. occasionally.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Punctuality; Accountability; Professional Integrity


Salary:

Base Pay: $16.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Relevant Work Experience

0-2 Years

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