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Colonial Group Jobs (NOW HIRING)

Colonial Group, Inc.

Chemical Operator

Savannah, GA · On-site

$300K/yr

Colonial Chemical Solutions, Inc. is a wholly-owned subsidiary of Colonial Group, Inc. Build Your Career, Impact Your Community, Join Our Colonial Family This position will be responsible for ...

Colonial Group, Inc.

Payroll Analyst

Savannah, GA · On-site

Colonial Group, Inc. is a multigenerational, family-owned parent company overseeing a diverse portfolio of subsidiaries. Through our strategic infrastructure, logistics expertise, and a broad range ...

Colonial Group, Inc.

Quality Specialist

Savannah, GA · On-site

Colonial Terminals, Inc., is a wholly-owned subsidiary of Colonial Group, Inc. Build Your Career, Impact Your Community, Join Our Colonial Family! The position will assist with and/or lead safety and ...

colonialgroup

System & Network Administrator

Savannah, GA · Hybrid

$65K - $88K/yr

Implement, configure, maintain, and troubleshoot Colonial Group's on-premises and cloud network and systems infrastructure, including backups, upgrades, and disaster recovery (DR) support, in ...

Colonial Group

Terminal Operator

Savannah, GA · On-site

Colonial Terminals, Inc., is a wholly-owned subsidiary of Colonial Group, Inc. JOB EXPECTATIONS/DUTIES * Daily operational duties include (but are not limited to) manual loading and unloading of tank ...

colonialgroup

System & Network Administrator

Savannah, GA · Hybrid

$65K - $88K/yr

Implement, configure, maintain, and troubleshoot Colonial Group's on-premises and cloud network and systems infrastructure, including backups, upgrades, and disaster recovery (DR) support, in ...

Colonial Group, Inc.

Terminal Operator

Savannah, GA · On-site

Colonial Terminals, Inc., is a wholly-owned subsidiary of Colonial Group, Inc. JOB EXPECTATIONS/DUTIES * Daily operational duties include (but are not limited to) manual loading and unloading of tank ...

Colonial Group, Inc.

Truck Mechanic II

Savannah, GA · On-site

$22.50 - $28.25/hr

Colonial Transportation Solutions, Inc. i s a wholly-owned subsidiary of Colonial Group, Inc. Job Summary The Truck Mechanic II, an essential member of the fleet maintenance team, provides safe ...

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Showing results 21-40

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Colonial Group information

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$37K

$64.4K

$83.5K

How much do colonial group jobs pay per year?

As of Aug 9, 2026, the average yearly pay for colonial group in the United States is $64,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What does the Colonial Group do?

The Colonial Group is a company involved in the transportation and logistics industry, providing freight forwarding, customs brokerage, and supply chain management services. Employees in related roles often work with shipping documentation, tracking systems, and industry regulations to ensure efficient delivery of goods. The company may require knowledge of logistics software and certifications such as customs compliance training.

What are some common challenges faced by employees working at Colonial Group, and how does the company support staff in overcoming them?

Employees at Colonial Group may encounter challenges such as adapting to a fast-paced, safety-focused work environment and managing responsibilities across diverse business units (such as energy, logistics, and distribution). The company supports its staff by providing comprehensive training programs, fostering a collaborative team culture, and encouraging open communication with supervisors. Additionally, Colonial Group offers opportunities for professional development and cross-training, helping employees build skills and advance their careers within the organization.

What are the key skills and qualifications needed to thrive as a Colonial Group employee, and why are they important?

To thrive as an employee at Colonial Group, strong business acumen, industry-specific knowledge (such as fuel distribution, logistics, or fleet management), and relevant educational background are generally required. Familiarity with industry-standard software (like SAP, fleet management systems, or inventory management tools) and certifications such as a CDL or HAZMAT endorsement may be beneficial depending on the specific role. Effective communication, problem-solving abilities, and a focus on safety and teamwork set employees apart in this environment. These skills and qualifications are crucial to ensure operational efficiency, regulatory compliance, and excellent customer service within the company’s diverse business segments.

What is Colonial Group?

Colonial Group, Inc. is a diversified energy and port-related company based in Savannah, Georgia. It operates a variety of businesses, including fuel and lubricants distribution, marine terminal operations, shipping, and logistics. The company is one of the largest privately held companies in the United States and has been family-owned since its founding in 1921. Colonial Group serves a wide range of industries and customers across the southeastern United States.

What is the difference between Colonial Group vs Marine Technician?

AspectColonial GroupMarine Technician
Required CredentialsHigh school diploma, relevant certificationsHigh school diploma, marine-specific certifications
Work EnvironmentOffshore, port facilities, industrial sitesMarinas, shipyards, offshore platforms
Industry UsageLogistics, shipping, energyMarine services, repair, maintenance

While Colonial Group involves logistics and energy sectors with a focus on industrial operations, Marine Technicians specialize in maintaining and repairing marine vessels and equipment. Both roles require technical skills and certifications, but their work environments and industry focus differ significantly.

More about Colonial Group jobs
What cities are hiring for Colonial Group jobs? Cities with the most Colonial Group job openings:
What states have the most Colonial Group jobs? States with the most job openings for Colonial Group jobs include:
What job categories do people searching Colonial Group jobs look for? The top searched job categories for Colonial Group jobs are:
Colonial Group jobs near you
Infographic showing various Colonial Group job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, 55% Part Time, 6% Contract, and 6% Nights. Highlights an 100% In-person job distribution, with an average salary of $64,375 per year, or $30.9 per hour.

IT Service Desk Support Specialist Tier 3

Colonial Group, Inc.

Savannah, GA • On-site

Full-time

Posted 25 days ago

Job description

Colonial Group, Inc. is a multigenerational, family-owned parent company overseeing a diverse portfolio of subsidiaries. Through our strategic infrastructure, logistics expertise, and a broad range of products and services, we create significant value for our customers while driving innovation and operational excellence.
Build Your Career, Impact Your Community, Join Our Colonial Family!
POSITION SUMMARY
The IT Service Desk Support Specialist provides advanced technical support to employees across Colonial Group and serves as the Service Desk Manager's primary day-to-day partner for operational oversight. This role owns escalation management, deeper troubleshooting, root-cause analysis, and resolution of complex incidents and requests; ensures consistent ticket quality and knowledge capture; and coordinates closely with infrastructure, security, application teams, and vendors as needed. In addition, this position plays an active role in planning, managing, and executing service desk projects and continuous improvement initiatives to strengthen reliability, security, and the overall end-user experience.
JOB EXPECTATIONS/DUTIES
  • Provide IT support and guidance to Colonial Group end users with clarity, patience, and professionalism.
  • Troubleshoot and resolve escalated incidents and service requests that require advanced analysis beyond Tier 2, coordinating next steps and communications, and resolution planning.
  • Perform root-cause analysis, identify recurring issues and trends impacting Colonial Group, and drive permanent fixes through documented problem records and corrective actions to reduce repeat tickets.
  • Support Microsoft 365 applications and services (Outlook, Teams, OneDrive/SharePoint) and partner with other IT teams to coordinate remediation, communications, and follow-through on escalations.
  • Oversee the configure, and troubleshoot desktops/laptops, peripherals, and network printing; manage vendor support and escalations and ensure timely resolution and documentation.
  • Create, update, and maintain accurate ticket records, work logs, and knowledge base documentation (troubleshooting guides and user instructions), and establish/encourage documentation standards across the Service Desk.
  • Plan, manage, and execute Service Desk projects and improvement initiatives (intake, requirements, timelines, coordination, testing, communications, rollout, and documentation) in partnership with the Service Desk Manager and stakeholders.
  • Work closely with the Service Desk Manager to provide day-to-day oversight of Service Desk operations: monitor assigned queues, prioritize work, assign/reassign ticket ownership as needed, and ensure SLAs are met through timely updates and appropriate escalation.
  • Work closely with escalation teams to ensure quick turnaround time for complex issues, provide clear status/ETA updates, and confirm resolution with end users.

QUALIFICATIONS/REQUIREMENTS
  • Service Desk/Help Desk/Desktop Support experience, including ownership of escalated tickets, demonstrated leadership/mentoring, and strong proficiency with an ITSM ticketing system.
  • Associate degree or relevant technical certifications preferred (e.g., CompTIA A+/Network+, Microsoft fundamentals, or equivalent hands-on experience); ITIL Foundation and/or basic project management training preferred.
  • Strong knowledge of Windows 10/11, PC hardware, and common endpoint troubleshooting techniques; experience supporting printers and peripherals; and understanding of networking fundamentals and related concepts (TCP/IP, DNS, DHCP, VPN connectivity, Wi-Fi troubleshooting, and basic switch/router concepts).
  • Experience with project planning and execution, including defining scope, coordinating resources, managing timelines, communicating status, and driving deliverables to completion in a Service Desk/IT operations environment.
  • Working knowledge of Microsoft 365 applications and services (Outlook, Teams, OneDrive/SharePoint), endpoint management and remote support tools; ability to support and coordinate service desk rollouts/changes.
  • Experience with Microsoft 365, PDI, E1, and Microsoft Administration.
  • Experience with identity and end point administration in Entre and Intune.
  • Ability to collaborate effectively across IT teams and vendors, communicate clearly with end users and leaders, support day-to-day operational oversight with the Service Desk Manager, and drive projects/initiatives through completion with thorough documentation and follow-up.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 20 pounds. Travel will be required, up to 10%.
Eligibility Requirements: Hiring is contingent upon eligibility to work in the United States.
Colonial Group, Inc. is committed to creating an environment that values and supports diversity and inclusiveness across our organizations. We encourage applications from qualified individuals who will help us achieve this mission. Colonial Group, Inc. prohibits discrimination of and will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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