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Collision Center Manager Jobs (NOW HIRING)

Brightpoint Auto Body

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Collision Center Manager

Snellville, GA · On-site

$90K - $120K/yr

The General Manager (GM) is responsible for overseeing the day-to-day operations of the Collision Center, ensuring an exceptional customer experience while maintaining high operational standards. The ...

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$27K

$68.5K

$108.5K

How much do collision center manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for collision center manager in the United States is $68,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $85,500.00 per year, depending on experience, location, and employer.

What is the difference between Collision Center Manager vs Collision Repair Technician?

AspectCollision Center ManagerCollision Repair Technician
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical certifications, ASE certifications often preferred
Work EnvironmentOffice and administrative settings, overseeing operationsRepair bays, hands-on vehicle repair
Employer & Industry UsageAuto body shops, collision centers, dealershipsAuto body shops, collision centers, dealerships
Search & Comparison IntentManagement roles, overseeing collision repair operationsTechnical repair work, vehicle restoration

The Collision Center Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, often requiring management experience and certifications. In contrast, the Collision Repair Technician performs hands-on vehicle repairs, requiring technical skills and certifications. Both roles are essential in the collision repair industry but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Collision Center Manager, and why are they important?

To thrive as a Collision Center Manager, you need expertise in auto body repair, strong leadership abilities, and experience in shop operations, typically supported by industry training or certifications such as I-CAR or ASE. Familiarity with estimating software like CCC ONE, Mitchell, and management systems is crucial for overseeing workflow and insurance claims. Exceptional communication, customer service, and problem-solving skills help you lead teams and ensure customer satisfaction. These competencies are vital for maintaining efficient operations, achieving profitability, and delivering high-quality repairs in a competitive market.

What Does a Collision Center Manager Do?

As a collision center manager, you lead and manage an automotive accident repair center, ensuring sales, financial, and customer satisfaction goals are achieved. Your responsibilities include examining cars in the auto body shop that have been in an accident and estimating the cost of parts and labor to fix each vehicle. You plan daily collision repair schedules to ensure efficient workflow, assign work, supervise the parts department, estimate repair time, and meet customer deadlines. You are also expected to identify and solve quality issues and repair delays quickly. Other duties include inspecting repairs to verify that standard operating procedures are followed and that you meet strict quality standards before delivering vehicles to customers. You may also manage the annual budget and hold team meetings to ensure staff members understand top priorities.

What are some common challenges a Collision Center Manager faces, and how can they effectively address them?

Collision Center Managers often encounter challenges such as balancing repair quality with efficiency, managing customer expectations, and coordinating a diverse team of technicians and support staff. To address these, effective communication and strong organizational skills are essential. Staying up-to-date with industry certifications and repair technologies, implementing clear workflow processes, and fostering a positive team environment can help ensure high customer satisfaction and smooth operations.

What does a Collision Center Manager do?

A Collision Center Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and safely after accidents. They manage staff, coordinate repair schedules, maintain quality control, and handle customer service issues. Additionally, they are responsible for budgeting, ordering parts, and ensuring compliance with safety and environmental regulations. The manager acts as a liaison between customers, insurance companies, and technicians to ensure a smooth repair process.
More about Collision Center Manager jobs
What cities are hiring for Collision Center Manager jobs? Cities with the most Collision Center Manager job openings:
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Collision Center Manager jobs near you
Infographic showing various Collision Center Manager job openings in the United States as of May 2026, with employment types broken down into 34% As Needed, 33% Full Time, and 33% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $68,506 per year, or $32.9 per hour.
Collision Center Manager

Collision Center Manager

Diehl Automotive Group

Pittsburgh, PA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Diehl Automotive rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

37th of 142 rated car dealerships

Job description

Diehl Collision Centers is growing! We need your help!

Diehl Collision has a position open for a Collision Center Manager. This is a fantastic opportunity for the right candidate with great pay, fantastic benefits and a comfortable and fun work atmosphere. Apply today and see the Diehl Difference!

Responsibilities:

  • Quality Control
  • Meeting and exceeding DRP objectives
  • Manage estimators, csr, and techs
  • Manage Accounts Receivable
  • Manage Open ROs
  • Maintain proper amount of work in process
  • Set and meet monthly top line sales goals
  • Update customers on the process of their repair
  • Review final product with customer
  • Handle any customer complaints
  • Manage team including recruiting, hiring and termination
  • Work together with the sales, parts and service departments
  • Maintain a clean work environment including a clean shop and tools
  • Minimize and track any waste, including rework
  • Maintain proper KPIs for Labor, Parts, Sublet and Material

Requirements:

  • Two years management experience
  • PA Motor Vehicle Damage Appraisers License
  • Some experience with CCC One

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Apply