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Collision Center Manager information

See Tennessee salary details

$24.5K

$62.2K

$98.5K

How much do collision center manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for collision center manager in Tennessee is $62,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $77,600.00 per year, depending on experience, location, and employer.

What is the difference between Collision Center Manager vs Collision Repair Technician?

AspectCollision Center ManagerCollision Repair Technician
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical certifications, ASE certifications often preferred
Work EnvironmentOffice and administrative settings, overseeing operationsRepair bays, hands-on vehicle repair
Employer & Industry UsageAuto body shops, collision centers, dealershipsAuto body shops, collision centers, dealerships
Search & Comparison IntentManagement roles, overseeing collision repair operationsTechnical repair work, vehicle restoration

The Collision Center Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, often requiring management experience and certifications. In contrast, the Collision Repair Technician performs hands-on vehicle repairs, requiring technical skills and certifications. Both roles are essential in the collision repair industry but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a collision center manager, and why are they important?

To thrive as a Collision Center Manager, you need expertise in auto body repair, strong leadership abilities, and experience in shop operations, typically supported by industry training or certifications such as I-CAR or ASE. Familiarity with estimating software like CCC ONE, Mitchell, and management systems is crucial for overseeing workflow and insurance claims. Exceptional communication, customer service, and problem-solving skills help you lead teams and ensure customer satisfaction. These competencies are vital for maintaining efficient operations, achieving profitability, and delivering high-quality repairs in a competitive market.

What does a collision center manager do?

As a collision center manager, you lead and manage an automotive accident repair center, ensuring sales, financial, and customer satisfaction goals are achieved. Your responsibilities include examining cars in the auto body shop that have been in an accident and estimating the cost of parts and labor to fix each vehicle. You plan daily collision repair schedules to ensure efficient workflow, assign work, supervise the parts department, estimate repair time, and meet customer deadlines. You are also expected to identify and solve quality issues and repair delays quickly. Other duties include inspecting repairs to verify that standard operating procedures are followed and that you meet strict quality standards before delivering vehicles to customers. You may also manage the annual budget and hold team meetings to ensure staff members understand top priorities.

What are some common challenges a collision center manager faces, and how can they effectively address them?

Collision Center Managers often encounter challenges such as balancing repair quality with efficiency, managing customer expectations, and coordinating a diverse team of technicians and support staff. To address these, effective communication and strong organizational skills are essential. Staying up-to-date with industry certifications and repair technologies, implementing clear workflow processes, and fostering a positive team environment can help ensure high customer satisfaction and smooth operations.

What does a collision center manager do?

A Collision Center Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and safely after accidents. They manage staff, coordinate repair schedules, maintain quality control, and handle customer service issues. Additionally, they are responsible for budgeting, ordering parts, and ensuring compliance with safety and environmental regulations. The manager acts as a liaison between customers, insurance companies, and technicians to ensure a smooth repair process.
More about Collision Center Manager jobs
What are popular job titles related to Collision Center Manager jobs in Tennessee? For Collision Center Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Collision Center Manager jobs in Tennessee look for? The top searched job categories for Collision Center Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Collision Center Manager jobs? Cities in Tennessee with the most Collision Center Manager job openings:
Collision Center Manager jobs near you
Infographic showing various Collision Center Manager job openings in Tennessee as of August 2026, with employment types broken down into 86% Full Time, 6% Part Time, and 8% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $62,177 per year, or $29.9 per hour.

Collision Center Manager

Desoto Collision Center

Memphis, TN • On-site

Full-time

Re-posted 16 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization
Desoto Collision Center is a locally owned, family business serving the Southeastern Tennessee and North Mississippi areas. At Desoto Collision Center, our mission is to provide top-notch auto body repairs and exceptional customer service. We consistently deliver this promise through our commitment to attracting and retaining talented, long-term employees at every level within our organization.
Description
Desoto Collision Center is looking to add motivated and dedicated members to our Team.
The Collision Center Manager is responsible for the overall leadership and management of the DCC repair center. Motivates the admin and production teams to excel in customer satisfaction and sales.
  • Sales leadership - Monitors and provides coaching to admin staff. Sets goals and standards.
  • Work Load - Monitors work load and scheduling of vehicles
  • DRP Guidelines - Verifies staff is adhering to DRP guidelines. Communicates with Insurance Partners.
  • Team Engagement - Lead morning meetings and expresses sense of urgency. Engages team members in solving problems.
  • Quality Control - Evaluates repairs to verify they are completed right. Consistently performs QC checks throughout the repair process
  • Communication - Monitors staff to verify that customers are updated and files are up to date. Instills a sense of urgency for delivering vehicles. Motivates and inspires employees to achieve goals
  • Team Leadership - Recruits and retains talented employees. Provides leadership, coaching, and accountability to all team members. Ensures training is up to date at all times.

Full-Time/Part-Time
Full-Time
Location
Wolfchase
Position Requirements
  • Valid Driver's License
  • Prior experience in Management of a collision repair shop
  • Thorough knowledge of the collision repair industry
  • Effective leadership and communication skills
  • Commitment for continued learning (I-Car)
  • Ability to multi-task in a structured environment

Salary
This position is currently accepting applications.

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