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Collision Center Manager Jobs in Connecticut (NOW HIRING)

Browns Collision Center LLC

Be Seen First

Auto Collision Repair Technician

Pawcatuck, CT · On-site

$20 - $35/hr

Parts inventory management a plus * Some Database or CRM experience a plus Pay & Benefits ... performing collision repair organization, we'd like to hear from you. All applications and ...

Browns Collision Center LLC

Be Seen First

Auto Collision Repair Technician

Pawcatuck, CT · On-site

$20 - $35/hr

Parts inventory management a plus * Some Database or CRM experience a plus Pay & Benefits ... performing collision repair organization, we'd like to hear from you. All applications and ...

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All JobsCollision Center JobsCollision Center Manager JobsCollision Center Manager Jobs in Connecticut

Collision Center Manager information

See Connecticut salary details

$25.7K

$65.2K

$103.2K

How much do collision center manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for collision center manager in Connecticut is $65,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $81,300.00 per year, depending on experience, location, and employer.

What does a collision center manager do?

As a collision center manager, you lead and manage an automotive accident repair center, ensuring sales, financial, and customer satisfaction goals are achieved. Your responsibilities include examining cars in the auto body shop that have been in an accident and estimating the cost of parts and labor to fix each vehicle. You plan daily collision repair schedules to ensure efficient workflow, assign work, supervise the parts department, estimate repair time, and meet customer deadlines. You are also expected to identify and solve quality issues and repair delays quickly. Other duties include inspecting repairs to verify that standard operating procedures are followed and that you meet strict quality standards before delivering vehicles to customers. You may also manage the annual budget and hold team meetings to ensure staff members understand top priorities.

What does a collision center manager do?

A Collision Center Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and safely after accidents. They manage staff, coordinate repair schedules, maintain quality control, and handle customer service issues. Additionally, they are responsible for budgeting, ordering parts, and ensuring compliance with safety and environmental regulations. The manager acts as a liaison between customers, insurance companies, and technicians to ensure a smooth repair process.

What are the key skills and qualifications needed to thrive as a collision center manager, and why are they important?

To thrive as a Collision Center Manager, you need expertise in auto body repair, strong leadership abilities, and experience in shop operations, typically supported by industry training or certifications such as I-CAR or ASE. Familiarity with estimating software like CCC ONE, Mitchell, and management systems is crucial for overseeing workflow and insurance claims. Exceptional communication, customer service, and problem-solving skills help you lead teams and ensure customer satisfaction. These competencies are vital for maintaining efficient operations, achieving profitability, and delivering high-quality repairs in a competitive market.

What are some common challenges a collision center manager faces, and how can they effectively address them?

Collision Center Managers often encounter challenges such as balancing repair quality with efficiency, managing customer expectations, and coordinating a diverse team of technicians and support staff. To address these, effective communication and strong organizational skills are essential. Staying up-to-date with industry certifications and repair technologies, implementing clear workflow processes, and fostering a positive team environment can help ensure high customer satisfaction and smooth operations.

What is the difference between Collision Center Manager vs Collision Repair Technician?

AspectCollision Center ManagerCollision Repair Technician
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical certifications, ASE certifications often preferred
Work EnvironmentOffice and administrative settings, overseeing operationsRepair bays, hands-on vehicle repair
Employer & Industry UsageAuto body shops, collision centers, dealershipsAuto body shops, collision centers, dealerships
Search & Comparison IntentManagement roles, overseeing collision repair operationsTechnical repair work, vehicle restoration

The Collision Center Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, often requiring management experience and certifications. In contrast, the Collision Repair Technician performs hands-on vehicle repairs, requiring technical skills and certifications. Both roles are essential in the collision repair industry but differ in responsibilities and work environment.

More about Collision Center Manager jobs

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For Collision Center Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collision Center Manager jobs in Connecticut look for?

The top searched job categories for Collision Center Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Collision Center Manager jobs?

Cities in Connecticut with the most Collision Center Manager job openings:

Collision Center Manager jobs near you
Infographic showing various Collision Center Manager job openings in Connecticut as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,169 per year, or $31.3 per hour.

East Hartford Collision Center Manager

Hoffman Auto Group

East Hartford, CT

Full-time

Re-posted 12 days ago

Job description

Role Purpose

Responsible for running an efficient and profitable Collision Center.

Leadership

Collision Center positions

Core Accountabilities

  1. Financial:  Operate the department at the standards and metrics set by the Fixed Operations Director, ensuring maximum production while controlling costs.  Forecast goals and objectives yearly or as needed.  Attain top level recognition with any and all insurance relationships.  Keep all schedules and receivables current.
  2. Employee:  Create an environment that encourages open dialogue and strong morale between yourself and your team and within your team.  Foster an atmosphere of learning, helpfulness and development within your team.  Keep employee turnover less than or equal to the standard established by your Fixed Operations Director.  Hold your team to the standards established and ensure they receive regular feedback and employ crucial conversations, to include written performance plans or disciplinary action when needed.
  3. Manufacturer/Insurance companies:  Maintain a strong and healthy relationship with the factory and our Insurance providers.  Ensure training compliance, facility standards or any other requirements mandated by the factory or Insurance carrier.  Keep complete and accurate warranty paperwork or insurance documentation that meet all the requirements of the factory Warranty Policy and Procedures manual (check with your service managers) or Insurance company.
  4. Customer:  Maintain manufacturer customer satisfaction scores or other related standards (ex. retention) at or above factory standards.  Be focused on social media responsiveness and the need for quick resolution to your customers concerns.  Google ratings or comparable social media standings must be kept at the levels dictated by your Fixed Operations Director.
  5. Technology:  Embrace ALL of the technology at your disposal and ensure you have a complete understanding and working knowledge of them.  Hold your staff accountable on the utilization of the technologies and provide regular feedback and coaching to your team to ensure maximum effectiveness of your tools.  Proactively seek out and be aware of new technologies of interest and present them to your Fixed Operations Director

Competencies and Qualifications

  1. High School Diploma
  2. 5+ years’ experience in a collision center and/or customer service orientated environment preferred
  3. Can adapt and embrace change with an internal and external customer centric mindset
  4. Act as an advocate for teammates and have a strong commitment to technology advancement
  5. Possesses effective communication skills: oral, written, listening.
  6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
  7. Ability to stay on feet for entire shift.

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