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Collections Jobs in Franklin, TN (NOW HIRING)

Loews Hotels & Co

Collections Manager

Nashville, TN · On-site

An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The ...

Loews Hotels

Collections Manager

Nashville, TN

An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The ...

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

AR Collections Analyst Location: Nashville MSA Employment Type: Contract Pay: Up to $25/hour regular time and $37.50/hour overtime. About FOCUSPOINT: FOCUSPOINT specializes in connecting top-tier ...

Engage Search, LLC

Collections Specialist

Brentwood, TN · On-site

$17.50 - $23.75/hr

Basic Function: Responsible for collection, cash posting and invoicing on a daily basis. Maintain all assigned customer accounts, including communication on past due, reconciliation, problem ...

Charlie Health

Self Pay Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Surgery Partners

Collections Specialist - Remote

Brentwood, TN · Remote

$17.50 - $23.75/hr

Copilot said: Location: Remote Job Responsibilities: * Research unpaid claims, determine denial root causes, and perform appropriate follow-up actions to ensure timely claim adjudication. * Identify ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Franklin, TN

Collections information

See Franklin, TN salary details

$12

$20

$29

How much do collections jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collections in Franklin, TN is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Franklin, TN?

The most popular types of Collections jobs in Franklin, TN are:

What are popular job titles related to Collections jobs in Franklin, TN?

For Collections jobs in Franklin, TN, the most frequently searched job titles are:

What job categories do people searching Collections jobs in Franklin, TN look for?

The top searched job categories for Collections jobs in Franklin, TN are:

What cities near Franklin, TN are hiring for Collections jobs?

Cities near Franklin, TN with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $43,054 per year, or $20.7 per hour.

Medical Debt Collections Call Center Agent

HCA Healthcare

Hermitage, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

HCA Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 2,290 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Schedule: 

  • Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST
  • 1 Saturday per month Hours between 9:00 AM - 3:00 PM CST.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Collection Spec 

Job Summary and Qualifications

As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area. 

Duties and Responsibilities: 

  • Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone. 
  • Identify problem accounts and escalate as appropriate. 
  • Update the patient account record to identify actions taken on the account. 
  • Work with patients and guarantors to secure payment on outstanding account balances. 
  • Maintain minimum production standards. 
  • Achieve passing quality review scores per unit requirements. 
  • Produce acceptable unit collection volumes. 
  • Work within company attendance guidelines. 
  • Provide excellent customer service. 
  • Work with other team members and management in a professional manner.? 

Qualifications:

  • Previous Call Center experience preferred.
  • Minimum one-year related experience preferred, preferably in healthcare. 
  • Experience with collections in healthcare revenue space is preferred. 
  • BILINGUAL is not required, but a plus
Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Collection Spec opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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