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Collections Jobs in Columbus, GA (NOW HIRING)

Customer Service Rep.

Opelika, AL · On-site

$13.75 - $18.75/hr

... collections • Collecting past due payments for current clients for credit and collection purposes Job Responsibilities The Customer Service Representative will assist the Branch Manager with ...

Customer Service Rep.

Opelika, AL

$13.75 - $18.75/hr

Previous finance / credit and collections experience - not required but a plus Education equivalent to high school diploma minimum At least one year of experience in outside sales, credit and ...

Assistant Manager - Credit

Columbus, GA · On-site

$15.30 - $18/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

Columbus, GA · On-site

$15.30 - $18/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Account Manager

Opelika, AL · On-site

$13.01 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

Account Manager

Phenix City, AL · On-site

$13.01 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

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Collections information

See Columbus, GA salary details

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How much do collections jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for collections in Columbus, GA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.54 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Columbus, GA? The most popular types of Collections jobs in Columbus, GA are:
What are popular job titles related to Collections jobs in Columbus, GA? For Collections jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Columbus, GA look for? The top searched job categories for Collections jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Collections jobs? Cities near Columbus, GA with the most Collections job openings:
Infographic showing various Collections job openings in Columbus, GA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,964 per year, or $19.2 per hour.

Payment Services Associate/Collector

Kinetic Federal Credit Union

Columbus, GA • On-site

$15.75 - $21.50/hr

Full-time

Posted 16 days ago


Job description

Description:

Job Title: Payment Service Associate

Report To: Payment Services Manager

Position: Full-time Hourly/Non-Exempt

Location: In-person - 13th St branch

Monday - Friday 8:30 - 5pm


General Purpose

Responsible for identifying and collecting all credit union loans which are late, delinquent, potentially delinquent or charged-off. Responsible for the daily operations relating to the Overdraft Privilege Program Service.


Essential Duties/Responsibilities

  1. Contacts delinquent members to discuss their accounts which are less than 30 days delinquent.
  2. Determines delinquency causes. If appropriate, offers and provides financial counseling to the member whose account is delinquent, makes recommendations and establishes proper corrective action to bring the loan current.
  3. Mails collection letters to members. Documents collection actions taken and refers serious problems to credit union management or the credit union’s collection agency. Maintains delinquency and collection history on all delinquent loan and collection activity.
  4. Serves as the contact for the credit union’s collection agency.
  5. Researches posting and transaction mistakes.
  6. Processes Extension and due date requests.
  7. Post and balance checks received on a daily basis.
  8. Assists with overseeing daily payment services department operations. Ensures proper adherence to credit union delinquent notice policies and procedures and that all collection practices are in accord with legal requirements and regulatory policies and procedures.
  9. Prepares delinquent loan report, month end reports and statistics as needed for Payment Services Mgr.
  10. Attend annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant
  11. Participates in the Community Involvement goals of the credit union.
  12. Orders supplies for the department as needed.
  13. Reviews accounts to determine if overdraft privilege will be restored after it has been suspended.
  14. Serves as point of contact for all members (internal and external) in relations to the overdraft privilege program.

Additional Duties/Responsibilities

  1. Remains current on legal and regulatory issues, which may affect Payment Services.
  2. Provides debt and financial counseling using established procedures.
  3. Assists in maintaining collections records using established procedures.
  4. Completes SAN (Suspicious Activity Narrative) when applicable according to policies and procedures set forth by Kinetic Credit Union, in accordance to BSA/AML regulations, and turns over to appropriate parties in a timely manner.
  5. Responsible for completing Information Security Awareness training as directed by management.
  6. Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements
  7. Performs additional duties as directed by management.

Technology Requirements

  1. Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes.
  2. Employees must install and use designated apps for access control and two-factor authentication to access company systems.


Requirements:
  • Job requires a high school diploma or the equivalent and a commensurate level of language, math, and reasoning skills.
  • In addition, three years of experience in a related field is preferred.
  • Formal training should be supplemented with continuing education.

Work Environment/Physical Activities

  • This role is primarily sedentary, involving des-based work, extended periods of sitting, and frequent computer use.
  • When covering or assisting within the department, must be able to lift, carry, bend, twist, and move items weighing up to 25 lbs.
  • The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations.
  • The job requires a high degree of attention to details.
  • Job requires access to credit union’s network and core data processing system. Core system roles are assigned by Divisional Vice President