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Collections Jobs in Columbus, GA (NOW HIRING)

Customer Service Rep.

Opelika, AL

$13.75 - $18.75/hr

Previous finance / credit and collections experience - not required but a plus Education equivalent to high school diploma minimum At least one year of experience in outside sales, credit and ...

Customer Service Rep.

Opelika, AL · On-site

$13.75 - $18.75/hr

... collections • Collecting past due payments for current clients for credit and collection purposes Job Responsibilities The Customer Service Representative will assist the Branch Manager with ...

Assistant Manager - Credit

Opelika, AL · On-site

$15.30 - $18/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

Account Manager

Opelika, AL · On-site

$13.01 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

Account Manager

Phenix City, AL · On-site

$13.01 - $15.30/hr

Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships • Conduct early-stage collections (1-6 days past due) and meet daily ...

Account Manager

Opelika, AL · On-site

$13.01 - $15.30/hr

Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships • Conduct early-stage collections (1-6 days past due) and meet daily ...

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Collections information

See Columbus, GA salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collections in Columbus, GA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.54 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Columbus, GA? The most popular types of Collections jobs in Columbus, GA are:
What are popular job titles related to Collections jobs in Columbus, GA? For Collections jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Columbus, GA look for? The top searched job categories for Collections jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Collections jobs? Cities near Columbus, GA with the most Collections job openings:
Infographic showing various Collections job openings in Columbus, GA as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,964 per year, or $19.2 per hour.

$13.75 - $18.75/hr

Full-time

Posted 24 days ago


Job description

Company Description

Local Finance strives to create an environment with its customers based on service, privacy, and trust.  Recognizing that our customers often utilize our services for smaller, immediate need purchases, we will constantly work to exceed their expectations.

Job Description

Job Description
Local Finance, is seeking a Customer Service Representative. The qualified Customer Service Representative will complete a 12 to 18 month training program at which time the candidate will be ready to advance. During the training process, the employee will be:

   Making outside sales calls and reporting customer activities to the Branch Manager

   Growing the business, bringing customers to the finance office or putting customers in touch with the Branch Manager

   Contacting past due customers for credit and collections

   Collecting past due payments for current clients for credit and collection purposes

Job Responsibilities
The Customer Service Representative will assist the Branch Manager with outside sales, credit and collections, customer service, finance, banking, and management functions including:

   Assisting in achieving monthly finance loan volume standards by conducting outside sales and soliciting loans over the telephone and at the credit sales counter

   Completing training development exercises

   Completing daily/weekly progress reports and maintaining daily and weekly standards

   Assisting in meeting standards in weekly credit delinquency reduction, finance loan volume, and slow file percentages

Job Requirements:
The qualified Customer Service Representative is required to be present and prompt on all scheduled workdays while conducting themselves in a professional manner.
The ideal Customer Service Representative will have:

   Previous finance / credit and collections experience - not required but a plus

   Education equivalent to high school diploma minimum

   At least one year of experience in outside sales, credit and collections, customer service, finance, banking, credit, and or management

   A positive attitude every day, outgoing personality, higher than average energy level

Qualifications

*** Valid Drivers License Required.

*** Bilingual (English & Spanish) a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.