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Collections Associate Jobs in Columbus, GA (NOW HIRING)

Sunset Finance

ASSOCIATE MANAGER

Columbus, GA · On-site

$40K/yr

QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and ...

Sunset Finance

ASSOCIATE MANAGER

Columbus, GA · On-site

$35K - $40K/yr

QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and ...

Skechers

Retail Sales Associate

Columbus, GA · On-site

$14/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Columbus, GA

$14/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Columbus, GA

$14/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

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All JobsCollections Associate JobsCollections Associate Jobs in Columbus, GA

Collections Associate information

See Columbus, GA salary details

$10

$18

$27

How much do collections associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for collections associate in Columbus, GA is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.67 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Columbus, GA? The most popular types of Collections jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Collections Associate jobs? Cities near Columbus, GA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Columbus, GA as of June 2026, with employment types broken down into 1% As Needed, 14% Full Time, 82% Part Time, 2% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,446 per year, or $18.5 per hour.

Payment Services Associate/Collector

Kinetic Federal Credit Union

Columbus, GA • On-site

$15.75 - $21.50/hr

Full-time

Posted yesterday

Job description

Description:

Job Title: Payment Service Associate

Report To: Payment Services Manager

Position: Full-time Hourly/Non-Exempt

Location: In-person - 13th St branch

Monday - Friday 8:30 - 5pm


General Purpose

Responsible for identifying and collecting all credit union loans which are late, delinquent, potentially delinquent or charged-off. Responsible for the daily operations relating to the Overdraft Privilege Program Service.


Essential Duties/Responsibilities

  1. Contacts delinquent members to discuss their accounts which are less than 30 days delinquent.
  2. Determines delinquency causes. If appropriate, offers and provides financial counseling to the member whose account is delinquent, makes recommendations and establishes proper corrective action to bring the loan current.
  3. Mails collection letters to members. Documents collection actions taken and refers serious problems to credit union management or the credit union’s collection agency. Maintains delinquency and collection history on all delinquent loan and collection activity.
  4. Serves as the contact for the credit union’s collection agency.
  5. Researches posting and transaction mistakes.
  6. Processes Extension and due date requests.
  7. Post and balance checks received on a daily basis.
  8. Assists with overseeing daily payment services department operations. Ensures proper adherence to credit union delinquent notice policies and procedures and that all collection practices are in accord with legal requirements and regulatory policies and procedures.
  9. Prepares delinquent loan report, month end reports and statistics as needed for Payment Services Mgr.
  10. Attend annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant
  11. Participates in the Community Involvement goals of the credit union.
  12. Orders supplies for the department as needed.
  13. Reviews accounts to determine if overdraft privilege will be restored after it has been suspended.
  14. Serves as point of contact for all members (internal and external) in relations to the overdraft privilege program.

Additional Duties/Responsibilities

  1. Remains current on legal and regulatory issues, which may affect Payment Services.
  2. Provides debt and financial counseling using established procedures.
  3. Assists in maintaining collections records using established procedures.
  4. Completes SAN (Suspicious Activity Narrative) when applicable according to policies and procedures set forth by Kinetic Credit Union, in accordance to BSA/AML regulations, and turns over to appropriate parties in a timely manner.
  5. Responsible for completing Information Security Awareness training as directed by management.
  6. Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements
  7. Performs additional duties as directed by management.

Technology Requirements

  1. Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes.
  2. Employees must install and use designated apps for access control and two-factor authentication to access company systems.


Requirements:
  • Job requires a high school diploma or the equivalent and a commensurate level of language, math, and reasoning skills.
  • In addition, three years of experience in a related field is preferred.
  • Formal training should be supplemented with continuing education.

Work Environment/Physical Activities

  • This role is primarily sedentary, involving des-based work, extended periods of sitting, and frequent computer use.
  • When covering or assisting within the department, must be able to lift, carry, bend, twist, and move items weighing up to 25 lbs.
  • The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations.
  • The job requires a high degree of attention to details.
  • Job requires access to credit union’s network and core data processing system. Core system roles are assigned by Divisional Vice President

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