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Collections Associate Jobs in Columbus, GA (NOW HIRING)

Sunset Finance

ASSOCIATE MANAGER

Columbus, GA · On-site

$40K/yr

QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and ...

Sunset Finance

ASSOCIATE MANAGER

Columbus, GA · On-site

$35K - $40K/yr

QUALIFICATIONS Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and ...

Skechers

Retail Sales Associate

Columbus, GA · On-site

$14/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Columbus, GA

$14/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Columbus, GA

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

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Collections Associate information

See Columbus, GA salary details

$10

$18

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How much do collections associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for collections associate in Columbus, GA is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Columbus, GA? The most popular types of Collections jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Collections Associate jobs? Cities near Columbus, GA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Columbus, GA as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $38,446 per year, or $18.5 per hour.

ASSOCIATE MANAGER

Sunset Finance

Columbus, GA • On-site

$40K/yr

Full-time

Posted 2 days ago

Job description

JOB SUMMARY
The primary duty of an associate manager is to GET RESULTS on all contact/collection and marketing efforts. This mainly consists of getting the customer to visit the office or getting the customer to telephone the office. Associate Manager is qualified to perform all branch manager duties and supervise employees while the Manager is not in the office.
DUTIES & ESSENTIAL JOB FUNCTIONS
The Associate Manager position is to PREPARE FOR MANAGEMENT. The company views all associate managers as potential branch managers. Associate Managers who receive first consideration for promotion are those who excel not only at their own job but understand the positions of CSR and Manager.
In general, the Associate Manager's duty will be to complete as much of the delinquent telephone work as directed by the manager. Associate Managers must possess an abundance of initiative because much of their work is done without direct supervision. Candidate must have a valid driver's license that is not in jeopardy and access to a dependable automobile with liability insurance coverage.
OTHER FUNCTIONS AND RESPONSIBILITIES
  1. Makes telephone collection calls to delinquent customers and reports activities on each customer to the branch manager.
  2. Adjusts past-due payments for current slow customers.
  3. Makes written description and appraises value of security and other collateral at customer's residence. Makes written comments regarding the condition of collateral. Makes written recommendations to branch manager for amount and term for loan (outside appraisals.)
  4. Assists in answering telephone, posting customer payments, inputting new and refinanced loans into the loan software system, processing loan applications, and preparing refinance and delinquency mail.
  5. Assist the manager to set-up, plan and delegate field visit activities with the assistant(s). Review and document all field work completed by the assistant manager.
  6. Conducts training development exercises as directed by the Manager and District Supervisor.
  7. Prepares weekly and monthly reports.
  8. Maintains daily tabulation of delinquency report which is generated by the computer.
  9. Provides customer's credit experience to inquiring creditors.
  10. Assists in maintaining standards in all areas of delinquency, loan volume, and growth goals, along with the 10th/20th standards.
  11. It is the branch personnel's responsibility to consistently achieve company production standards, and this may require some late nights until 8:00 PM and Saturday work as directed by the District Supervisor.

QUALIFICATIONS
Previous experience in collections or the finance industry a plus. The Associate Manager must have knowledge of and successful use of computer skills. Willingness to travel and relocate is essential. The Associate Manager must be willing to take the role of the next available Managers position in any location that an opening arises.
REQUIRED
A high school diploma or equivalence is required.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

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