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Collections Associate Jobs in Leesburg, GA (NOW HIRING)

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Collections Associate information

See Leesburg, GA salary details

$9

$16

$24

How much do collections associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for collections associate in Leesburg, GA is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.51 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Leesburg, GA are hiring for Collections Associate jobs?

Cities near Leesburg, GA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Leesburg, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,469 per year, or $16.6 per hour.

Senior Collections Specialists

Albany, GA • On-site

Phoebe Putney Health System
See more jobs at Phoebe Putney Health Systemexternal

$17 - $23/hr

Full-time

Posted 27 days ago

Job description

Job Number:

34033

Location:

Phoebe Putney Memorial Hospital

Street Address:

417 W 3rd Ave

City, State:

Albany, Georgia

Zip Code:

31701

Department:

PPMH PATIENT ACCOUNTING

Shift:

First Shift

Job Type:

Full time

Posted Date:

2026-04-30

Job Description Summary:

Supervises the collection efforts of all self pay accounts
Provides and maintains monthly reports on productivity, account status and collection efforts of in house and vendor accounts
Maintains and monitors in house payment plans
Monitors the bad debt activities within the Patient Financial System to ensure policy guidelines are maintained
Understanding of collection laws as well as insurance payer and collection issues.
Utilizes available statutory and regulatory directives to secure payment for the organization.
Timely review and monitor assigned accounts for collection efforts while providing good customer service.
Collect payments in accordance with health system policies.
Identify issues or concerns that attribute to account delinquency and report to Manager.
Mail or fax correspondence to customers as deemed necessary to facilitate resolution of account.
Locate and monitor overdue accounts, using collection software and predictive dialer.
Manage a full portfolio where you are the single point of contact and responsible for ensuring minimum performance goals are met.
Additional Duties
Adheres to the hospital and departmental attendance and punctuality guidelines.
Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current Knowledge in present areas of responsibility to include any specialty certification requirements (i.e., self-education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.
QUALIFICATIONS
Education and Experience
Education Level
Education Details
Experience
Experience Details
Required/
Preferred
Associate's Degree
Business or health care
Required
or
High School Diploma or GED
and
4 years
additional relevant experience
Required
Work Experience
Experience
Experience Details
Required/
Preferred
=> 3 years
Experience in a collections role within a health care setting
Required

Description:

Senior Collections Specialists

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