We are seeking a detail-oriented and customer-focused Collections & Accounting Associate to join a growing operations-driven organization supporting the industrial manufacturing sector. This role is ideal for someone who enjoys balancing collections, customer service, and accounting support in a fast-paced environment.
Responsibilities:
โข Make 40โ60 outbound calls daily regarding outstanding invoices and payment status
โข Assist customers with payments, invoice copies, ACH/wire information, and account resolution
โข Document collections activity and maintain accurate customer records
โข Resolve customer concerns related to service, shipping, warranty, and billing issues
โข Support credit requests, RMAs, and customer account servicing
โข Cross-train within accounting functions including invoicing, AP processing, and payment processing
Qualifications:
โข Previous collections, AR, customer service, or accounting support experience
โข Strong communication and relationship-building skills
โข Comfortable making high-volume outbound calls
โข Ability to handle customer objections professionally and confidently
โข Detail-oriented with strong organizational skills
โข Team player with a positive and professional attitude
#GHJSS #LI-LM1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.