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Collections Jobs in Baton Rouge, LA (NOW HIRING)

JM TEST SYSTEMS LLC

Collections Specialist

Baton Rouge, LA · On-site

$14.50 - $19.50/hr

Key Responsibilities Collections & Cash Flow Management * Monitor assigned accounts and identify overdue balances * Execute collection efforts through phone, email, and written communication

ASCENSION CREDIT UNION

Collector

Gonzales, LA

$18 - $21/hr

Responsible for the collections of past due loan accounts and maintaining accurate records of all collection activities including securing repossessed collateral, filing claims, and handling all ...

Affordable Home Furnishings

General Employment

Baker, LA · On-site

$30K - $40K/yr

Collections (Extensive contact with customers by phone or at the home to renew rental agreements) * Deliver and pick up merchandise from customer homes * Service calls (trouble shoot rental ...

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How much do collections jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for collections in Baton Rouge, LA is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Baton Rouge, LA? The most popular types of Collections jobs in Baton Rouge, LA are:
What job categories do people searching Collections jobs in Baton Rouge, LA look for? The top searched job categories for Collections jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Collections jobs? Cities near Baton Rouge, LA with the most Collections job openings:
Collections jobs near you
Collections Specialist

Collections Specialist

JM TEST SYSTEMS LLC

Baton Rouge, LA • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

JM Test Systems is looking for a proactive and detail-drivenAccounts Receivable (AR) Collection Specialist to join our team. This role isresponsible for managing outstanding receivables, driving timely collections,and resolving billing issues to support overall cash flow.
You'll work directly with customers and internal teams toensure accounts are accurate, payments are collected efficiently, andrelationships remain strong. This is a great opportunity for someone who isorganized, persistent, and confident communicating with customers.
Key Responsibilities
Collections & Cash Flow Management
  • Monitor assigned accounts and identify overdue balances
  • Execute collection efforts through phone, email, and written communication
  • Prioritize accounts and maintain consistent follow-up to drive resolution
  • Document all collection activity and payment arrangements accurately
  • Partner with leadership on escalation decisions, including write-offs or legal action
  • Support cash forecasting by providing updates on expected collections

Billing & Issue Resolution
  • Investigate and resolve billing discrepancies and disputes
  • Work cross-functionally to ensure accurate invoicing and account reconciliation

Customer Communication
  • Maintain professional, solution-focused communication with customers
  • Address concerns promptly while preserving strong customer relationships
  • Keep detailed records of all interactions and outcomes

Account Maintenance & Reporting
  • Update customer account information to ensure accuracy
  • Process and apply payments in a timely manner
  • Prepare and review aging reports, highlighting risks and trends

Team & Administrative Support
  • Assist with general administrative tasks to support AR operations
  • Participate in team meetings and contribute to process improvements

Qualifications
  • High school diploma or equivalent required
  • Experience in collections, accounts receivable, or customer service preferred
  • Strong Microsoft Office skills, particularly Excel
  • Experience with accounting systems (Sage a plus; training provided)
  • High attention to detail and accuracy
  • Strong written and verbal communication skills
  • Ability to manage priorities, stay organized, and follow through
  • Self-motivated with a strong sense of urgency and accountability
  • Comfortable working independently in a fast-paced environment

Why Join JM Test Systems?
  • Medical, Dental, and Vision benefits effective the first of the month following your start date
  • Paid Time Off (PTO) and paid holidays
  • 401(k) with company match
  • Career growth and advancement opportunities
  • Stable, established company with a strong industry reputation
  • Supportive, team-oriented environment
  • Hands-on training and development
  • Employee referral bonus program

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