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Collections Jobs in Baton Rouge, LA (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Baker, LA

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

Resolv.Global

BPO AI Solutions Architect

Baton Rouge, LA · Remote

$64.50 - $85/hr

About The Company We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance, back ...

OneMain Financial

Loan Sales Specialist

Baker, LA · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

Rent-A-Center

Account Manager

Denham Springs, LA · On-site

$13.01 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

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$12

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How much do collections jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for collections in Baton Rouge, LA is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Baton Rouge, LA? The most popular types of Collections jobs in Baton Rouge, LA are:
What job categories do people searching Collections jobs in Baton Rouge, LA look for? The top searched job categories for Collections jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Collections jobs? Cities near Baton Rouge, LA with the most Collections job openings:
Collections jobs near you

Resident Accounts Specialist (Multifamily)

A. C. Lewis Management

Baton Rouge, LA

$16.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Are you a detail-oriented professional with a talent for managing accounts and nurturing resident relationships?

We're looking for an experienced Resident Accounts Specialist to be the driving force behind financial integrity and resident account management across our property portfolio. This key, full-time role is perfect for a customer service-minded professional who thrives on organization, has a strong background in multifamily property management, and excels at navigating financial systems.

What You'll Do:

  • Manage Resident Accounts: Proactively oversee and manage the full cycle of resident accounts, including move-in charges, rent application, and final account statements.
  • Collections & Follow-Up: Be the primary point of contact for residents regarding outstanding balances, addressing concerns, negotiating payment plans, and managing collections efforts professionally.
  • Documentation Integrity: Prepare, audit, and execute all necessary account paperwork, ensuring rent payments, charges, and adjustments are applied accurately and efficiently.
  • Maintain Compliance: Ensure all documentation and communications comply with Fair Housing laws and company financial policies.
  • Collaborate: Work closely with regional and on-site teams to communicate account status, reconcile ledgers, and assist with financial reporting.

The Benefits & Perks You'll Enjoy:

We offer more than just a job; we offer a career with meaningful benefits, including these standout features:

  • Work-Life Balance: Enjoy paid 1/2 days off every third Wednesday of the month, designated as WIN (What-I-Need) Wednesdays.
  • Paid Time Off: You get your Birthday Off, plus generous vacation, PTO, and holiday pay.
  • Long-Term Loyalty Rewards:
  • Vacation Bonuses every 5 years of service.
  • A 1-Month Paid Sabbatical after every 10 years of employment.
  • Comprehensive Coverage: Medical, dental, and vision insurance coverage, plus company-paid Short-Term (STD) and Long-Term Disability (LTD) insurance, and Life insurance.
  • Other Perks: A paid Amazon Prime membership and a Simple IRA retirement plan.

Ready to Make a Direct Impact on Occupancy and join a company that values you?

If you're a self-starter who excels at managing a high-volume workload while providing top-tier customer service, we want to hear from you! Apply today.

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