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Collections Jobs in Lafayette, LA (NOW HIRING)

Oceans Healthcare

Collections Specialist

Lafayette, LA · On-site

$14.75 - $20/hr

Description The Collector is responsible for accurate and timely billing and collection of outstanding receivables from third party payers and payer representatives. Maintaining accurate account ...

Affordable Home Furnishings

General Employment

Crowley, LA · On-site

$30K - $40K/yr

Sales (Furniture, appliances, electronics)Collections (Extensive contact with customers by phone or at the home to renew rental agreements)Deliver and pick up merchandise from customer homesService ...

Affordable Home Furnishings

General Employment

Eunice, LA · On-site

$30K - $40K/yr

Sales (Furniture, appliances, electronics)Collections (Extensive contact with customers by phone or at the home to renew rental agreements)Deliver and pick up merchandise from customer homesService ...

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Collections information

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How much do collections jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collections in Lafayette, LA is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.93 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Lafayette, LA?

The most popular types of Collections jobs in Lafayette, LA are:

What cities near Lafayette, LA are hiring for Collections jobs?

Cities near Lafayette, LA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Lafayette, LA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,506 per year, or $17.1 per hour.

Collections Specialist

Oceans Healthcare

Lafayette, LA • On-site

$14.75 - $20/hr

Full-time

Re-posted 14 days ago

Key responsibilities

  • Review third party claims for accuracy and completeness and submit claims within timely filing restrictions.

  • Perform follow-up activities on accounts with outstanding balances to determine claim status and resolve issues.

  • Document follow-up activities, resubmit claims as necessary, and ensure accurate account balances for processing and reporting.

Oceans Healthcare rating

5.3

Company rating: 5.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Description
The Collector is responsible for accurate and timely billing and collection of outstanding receivables from third party payers and payer representatives. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.
Essential Functions:
  1. Reviews third party claims for accuracy and completeness using patient accounting functionality. Submitting claims to third party payers within timely filing restrictions.
  2. Performs follow up activities by telephone or electronic inquiry on accounts with outstanding third party payer balance to determine status of claims in accordance with payer specific follow-up guidelines.
  3. Attempts to expedite claim adjudication by resolving issues that may delay processing, involving the patient/guarantor as necessary.
  4. Clearly and concisely documents pertinent follow up activity upon completion of each occurrence in patient accounting system.
  5. Resubmits claims to payers as necessary - submitting secondary or tertiary plan claims as required.
  6. Ensures accurate account balances for proper account processing and reporting, requesting contractual allowances, adjustments , and balance transfers as necessary.
  7. Communicates with other revenue cycle staff members, Utilization Review/Case Management, and site leadership to ensure timely and accurate claims payments.
  8. Researches and resolves credit balance accounts as requested by payers or as identified on aging reports.
  9. Completes daily and weekly productivity/performance reporting as directed by management.
  10. Performs other duties and projects as assigned.

Requirements
Educational / Experience Requirements:
  • High school diploma or equivalent as minimum requirement.
  • Previous experience with interpretation of insurance plan benefits, conditions of payment, and billing requirements.
  • Previous customer service experience in a similar field, including employment as a call center worker, credit authorizer or customer service representative, is also beneficial. Due to the sensitivity and confidentiality of financial records, collectors are required to be in strict accordance with the rules regarding collection attempts regulated by the Federal Trade Commission (FTC).

Qualifications/Skills:
  • Experience in Microsoft Office products and general patient accounting systems.
  • Knowledge of third party payers, Medicare, Medicaid, and other payer requirements.
  • Effective communication abilities for phone contacts with insurance payers to resolve claim issues.
  • Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
  • Able to work in a team environment.
  • Ability to function with minimal supervision and complete understanding and respect of confidentiality.
  • Follows policy and procedures that are in accordance with State and Federal Laws, JCAHO, HCFA and other regulatory boards as required by state and federal laws as well as the mission statement.

Work Environment:
Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.

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