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Collections Representative Jobs in Raleigh, NC (NOW HIRING)

CaptiveAire

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Position Summary: We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance ...

CaptiveAire

Collections Specialist

Raleigh, NC

$18 - $24.25/hr

Position Summary: We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance ...

Ironpeddlers

Be Seen First

Heavy Equipment Sales Representative

Wake Forest, NC · On-site

$40K - $45K/yr

Account Management, including past due collections, finance and obtaining rental/sales ... As a Sales Representative, you will be an integral part of a dedicated team committed to providing ...

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How much do collections representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for collections representative in Raleigh, NC is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.
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Collections Representative jobs near you
Credit and Collections Specialist

Credit and Collections Specialist

A-Line Staffing Solutions LLC

Durham, NC • Hybrid

$42.29 - $44.50/hr

Other

Retirement

Posted 29 days ago

Job description

Payrate: $42.29–$44.50/hr Location: Durham, NC 27703 (Onsite) Schedule: Full-time, 40 hours/week , standard business hours Job Type: Contract (W2) — Temp-to-hire potential Openings: 1 Compensation & Benefits Pay Rate: $42.29–$44.50/hr (W2) Benefits available to full-time employees after 90 days 401(k) with company match available to eligible employees (per policy/tenure) Position Summary We are seeking a motivated, detail-oriented Senior Credit & Collections Specialist to support accounts receivable and collections efforts onsite in Durham, NC. This is a contract role with potential to convert based on attendance, performance, and business needs. Key Responsibilities Manage accounts receivable to ensure timely collection of outstanding invoices Drive collections (reminders, outbound calls, payment plan negotiation) Communicate with customers on account status , discrepancies, and resolutions Resolve invoice disputes and payment issues with internal teams/customers Evaluate credit risk and support credit decision-making Prepare AR aging/collections/credit risk reports for leadership Maintain accurate documentation of credit & collection activities Ensure compliance with internal policies and identify process improvements Requirements 5+ years in Credit & Collections / Accounts Receivable (or similar) Bachelor’s degree in Finance, Business, Accounting, or related field Experience with Great Plains (accounting software) Strong Microsoft Office skills (Excel, Word, PowerPoint) Excellent written/verbal communication + customer service mindset High attention to detail, strong organization, ability to manage deadlines Able to work independently in a target-driven environment Attendance is mandatory for the first 90 days Preferred Qualifications High-volume AR / corporate collections background Strong Excel skills (pivot tables, VLOOKUP preferred) Fortune 500 / large corporate environment experience

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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