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Collections Manager Jobs in Massachusetts (NOW HIRING)

$18.75 - $24.50/hr

Collaborates with the Collections Manager to reconcile accounts receivable on a periodic basis. * Maintains and updates customer files. * Presence required onsite 5 days per week * Performs other ...

The Registrar also serves a vital role on a team that includes the Archivist and Collections Manager, and the Director of Exhibitions and Collections. Together, this team organizes all aspects of ...

Registrar

Stockbridge, MA · On-site

$75K - $80K/yr

The Registrar also serves a vital role on a team that includes the Archivist and Collections Manager, and the Director of Exhibitions and Collections. Together, this team organizes all aspects of ...

Collections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time ... Manage a portfolio of delinquent accounts and implement effective collection strategies to recover ...

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Collections Specialist About the Role We are seeking a dedicated and experienced Full-time ... Manage a portfolio of delinquent accounts and implement effective collection strategies to recover ...

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

As a Collections Specialist, you'll play a key role in ensuring the smooth management of payment processes, working closely with attorneys, clients, and internal teams to resolve outstanding balances.

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

As a Collections Specialist, you'll play a key role in ensuring the smooth management of payment processes, working closely with attorneys, clients, and internal teams to resolve outstanding balances.

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

As a Collections Specialist, you'll play a key role in ensuring the smooth management of payment processes, working closely with attorneys, clients, and internal teams to resolve outstanding balances.

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

As a Collections Specialist, you'll play a key role in ensuring the smooth management of payment processes, working closely with attorneys, clients, and internal teams to resolve outstanding balances.

Billing & Collections Specialist

Billerica, MA · On-site

$19.50 - $26.50/hr

Manager, Billing & Collections Location: Billerica, MA, Lewisville, Texas Business Unit: Revenue Cycle Management Role Summary: The Billing & Collections Specialist performs a variety of tasks ...

Billing & Collections Specialist

Billerica, MA

$19.50 - $26.50/hr

Manager, Billing & Collections Location: Billerica, MA, Lewisville, Texas Business Unit: Revenue Cycle Management Role Summary: The Billing & Collections Specialist performs a variety of tasks ...

Managing the collection efforts/calls for accounts receivable portfolio as part of a Team Collection Goal. * Documenting daily collections activity allowing other eClinicalWorks Team Members ability ...

Showing results 21-40

Collections Manager information

See Massachusetts salary details

$33.9K

$64.1K

$119K

How much do collections manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for collections manager in Massachusetts is $64,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $71,500.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Massachusetts?

The most popular types of Collections jobs in Massachusetts are:

What are popular job titles related to Collections Manager jobs in Massachusetts?

For Collections Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Massachusetts look for?

The top searched job categories for Collections Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Collections Manager jobs?

Cities in Massachusetts with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $64,131 per year, or $30.8 per hour.

$18.75 - $24.50/hr

Full-time

Re-posted 9 days ago


Job description

This position is responsible for providing key support to customers via telephone and email regarding payment and accounts receivable transactions to facilitate the release of containers. Additional duties include performing a range of administrative tasks, such as resolving accounts receivable discrepancies and maintaining accurate records within MSC systems.

Key Responsibilities:

  • Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
  • Replies to customers' questions regarding the payments they made and makes corrections in the MSC systems if necessary.
  • Creates reports regarding the status of customer accounts as requested.
  • Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
  • Collaborates with the Collections Manager to reconcile accounts receivable on a periodic basis.
  • Maintains and updates customer files.
  • Presence required onsite 5 days per week 
  • Performs other duties as required.