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Collections Manager Jobs in Maryland (NOW HIRING)

CFS

Collections Specialist

Jessup, MD · On-site

$55K - $65K/yr

Reports to the Credit and Collections Manager * Salary: $55,000 - $65,000 depending on experience Job Duties of the Collections Specialist: * Monitor AR aging and identify and resolve assigned past ...

Robert Half

Collections Specialist

Hunt Valley, MD · On-site

$25.65 - $29.70/hr

This contract opportunity with potential for a permanent role is ideal for someone with experience managing consumer collections while maintaining accurate records and strong follow-through. The ...

CFS

Collections Specialist

Landover, MD · On-site

$50K - $52K/yr

Looking for a fast-paced Collections opportunity with a respected industry leader? Join a collaborative team where your experience is valued, your contributions make an impact, and you'll work ...

American Pest

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

As a Senior Collections Specialist, you'll manage a portfolio of accounts, working directly with customers to resolve delinquent balances through professional communication, payment negotiations, and ...

KCI Technologies Inc.

Collections Specialist

Sparks, MD

$17.75 - $24/hr

KCI is recognized as an industry leader, employing cutting-edge technologies, management practices ... The Collections Specialist will work closely with clients, Operations and Finance personnel to ...

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Collections Manager information

See Maryland salary details

$30.1K

$57K

$105.8K

How much do collections manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for collections manager in Maryland is $56,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $63,600.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Maryland?

The most popular types of Collections jobs in Maryland are:

What are popular job titles related to Collections Manager jobs in Maryland?

For Collections Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Maryland look for?

The top searched job categories for Collections Manager jobs in Maryland are:

What cities in Maryland are hiring for Collections Manager jobs?

Cities in Maryland with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Maryland as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,992 per year, or $27.4 per hour.

Collections Specialist

CFS

Jessup, MD • On-site

$55K - $65K/yr

Full-time, Contractor

Posted 4 days ago

Job description

About the Company and the Collections Specialist Opportunity:

  • CFS is partnering with a repeat client in the food industry located in Jessup, MD to bring on a Collections Specialist on a contract to hire basis
  • This company offers growth opportunities across various departments and boasts strong tenure, a family feel, and a relaxed work environment
  • Schedule: M-F start between 7-8am and work an 8 hour day. 100% in office in Jessup, MD
  • Reports to the Credit and Collections Manager
  • Salary: $55,000 - $65,000 depending on experience

Job Duties of the Collections Specialist:

  • Monitor AR aging and identify and resolve assigned past due accounts by contacting customers via phone and email
  • Broker payment plans and resolve collection issues
  • Resolve short pay and credit issues in a timely manner
  • Email requested invoices and customer Credit Memo(s)
  • Research and processes any payment discrepancies, charge backs, returns, and NSF items
  • Answer AR phone/email inquiries and follow up
  • Provide weekly reporting to Credit Manager
  • Maintain current aging for a high volume of customers
  • Process and post daily payments received
  • Negotiate payment plans as needed
  • Perform other job related duties as assigned

Qualifications for the Collections Specialist:

  • 2+ years of experience with accounts receivable and b2b collections
  • AR experience in the food industry a plus, but not required
  • Basic Excel skills
  • Organized, detail oriented, strong multitasking skills, great customer service and communication skills
  • Strong understanding of debits and credits
  • Must be able to pass a background check and drug screen

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