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Collections Manager Jobs in Maryland (NOW HIRING)

Collections Manager PJK

Landover, MD · On-site

$80K - $100K/yr

The Collections Manager reports directly to the Credit Manager and is responsible for leading and developing the collections team to optimize cash flow and minimize delinquency for all entities. This ...

Collections Manager PJK

Landover, MD · On-site

$80K - $100K/yr

The Collections Manager reports directly to the Credit Manager and is responsible for leading and developing the collections team to optimize cash flow and minimize delinquency for all entities. This ...

Be Seen First

This role requires strong analytical, communication, and organizational skills to manage audits ... in collections, auditing, accounting, or a related field preferred * Bachelor's degree or ...

Library Materials Manager

MD · On-site

$69K - $118K/yr

Collaborate with Library Collections team and outside vendors to acquire new digital resources and improve existing collections * Assist the Library Collections Manager to prepare the annual ...

Collections Specialist

Sparks, MD · On-site

$17.75 - $24/hr

KCI is recognized as an industry leader, employing cutting-edge technologies, management practices ... The Collections Specialist will work closely with clients, Operations and Finance personnel to ...

Collections Specialist

Sparks, MD · On-site

$50K - $65K/yr

KCI is recognized as an industry leader, employing cutting-edge technologies, management practices ... The Collections Specialist will work closely with clients, Operations and Finance personnel to ...

KCI is recognized as an industry leader, employing cutting-edge technologies, management practices ... The Collections Specialist will work closely with clients, Operations and Finance personnel to ...

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Collections Manager information

See Maryland salary details

$30.1K

$57K

$105.8K

How much do collections manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for collections manager in Maryland is $56,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $63,600.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Maryland?

The most popular types of Collections jobs in Maryland are:

What are popular job titles related to Collections Manager jobs in Maryland?

For Collections Manager jobs in Maryland, the most frequently searched job titles are:

What cities in Maryland are hiring for Collections Manager jobs?

Cities in Maryland with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Maryland as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,992 per year, or $27.4 per hour.

Collections Manager PJK

MASTER-PJK SERVICE LLC

Landover, MD • On-site

Full-time

Posted 4 days ago


Job description

Job Purpose /Objective:

The Collections Manager reports directly to the Credit Manager and is responsible for leading and developing the collections team to optimize cash flow and minimize delinquency for all entities.  This role will be working closely with the Credit Manager to support day-to-day collection activities, assist the Corporate Controller and the broader accounting team to ensure accurate receivable management to accomplish month-end close activities.

Essential Job Functions:

  • Lead, supervise and develop the AR Collections team to ensure timely collection of all receivables across multiple entities
  • Develop and maintain organized collection processes, documentation, and customer communication records to ensure accuracy, accountability, and compliance with company policies.  This includes identifying any opportunities to improve collection effectiveness
  • Montior customer accounts and aging reports to identify collection targets, delinquencies and other risks and implement corrective action as needed
  • Work alongside our Business Development and National Sales teams to streamline collection processes and proactively resolve aged collection issues
  • Monthly reporting of the Key Performance Indicators for the department, including updating the Corporate Controller and the Credit Manager on the status of the Company’s AR aging reports monthly and preparing a thoughtful process to resolve any potential issues.
  • Perform other AR duties as needed or as requested by the Credit Manager, Corporate Controller or CFO

Physical Demands:

  • Light to medium
  • Sitting 95% of the time
  • Standing 5% of the time
  • Occasional lifting of supplies and material
  • Extensive use of office equipment and computers

Working Conditions:

  • Busy, open office area
  • Will experience periodic interruptions from department managers pertaining to accounts receivable and collections matters.
  • Will experience multiple incoming and outgoing calls/emails pertaining to accounts receivable and collections matters.

Minimum Qualifications:

  • High school graduate or equivalent, college graduation in finance preferred.           
  • 5+ years prior collection experience is preferred
  • Knowledge of technical and professional principles and skills of accounting and collections in a wholesale distribution environment
  • Knowledge of data processing capabilities and procedures, including the use of computers
  • Knowledge of appropriate management and supervisory skills to assist in supervision of collections staff
  • Knowledge of requirements and regulations set forth as standard accounting practices, procedures, and policies.