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Collections Associate Jobs in Philadelphia, PA (NOW HIRING)

Horizon House

Billing Collections Analyst

Philadelphia, PA · On-site

$48K - $65K/yr

Associate's degree, Bachelor's degree preferred, or equivalent in Business Administration ... A minimum of 3 years experience in an EHR collections-specific role is preferred. * An ...

AXA Group

Insurance Billing Support Associate

Exton, PA · On-site

$52 - $70.40/hr

This role ensures accurate billing execution, timely collections, issue resolution, and customer experience for policyholders, and internal partners. The Associate plays a critical role in ...

New

pcaltd

Collectors - Estate Care Specialist

Wilmington, DE · On-site

$18 - $24.25/hr

Phillips & Cohen Associates, Ltd, the industry leader in compassionate engagement services with ... Experience within debt collections, customer service, or similar phone-based employment preferred.

PeopleShare

Shipping Associate

Horsham, PA

$17 - $18/hr

Shipping Associate Job Details: Location: Warminster, PA Schedule: Mon- Fri 8am-4:30pm Pay Rate ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

tcw

Collection Specialist

Gibbstown, NJ

$18.25 - $24.50/hr

Under general direction of the Team Lead for the region, the Credit & Collections AR Specialist ... About you: * Associate's degree in accounting or comparable work experience. * Professional ...

PeopleShare

3rd Shift Production Associate

Telford, PA

$18 - $22/hr

3rd Shift Production Associate Location: Telford, PA Schedule: Sunday - Thursday, 11:00 PM - 7:00 ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

County of Chester, PA

Collection Officer

West Chester, PA · On-site

$46K/yr

Associate's degree or equivalent combination of education and experience. * Ability to manage large ... One years of collections experience with a financial or government agency. * Knowledge of the ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Philadelphia, PA

Collections Associate information

See Philadelphia, PA salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collections associate in Philadelphia, PA is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.07 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Philadelphia, PA?

The most popular types of Collections jobs in Philadelphia, PA are:

What job categories do people searching Collections Associate jobs in Philadelphia, PA look for?

The top searched job categories for Collections Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Collections Associate jobs?

Cities near Philadelphia, PA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,346 per year, or $20.8 per hour.

Billing Collections Analyst

Horizon House Inc

Philadelphia, PA

$48K - $65K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

Job description

Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectually disabled, and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting.  Currently, we are seeking a full-time Billing Analyst to work in our Information Services and Technology Department.
Some duties include:

  • Responsible for maintaining the day-to-day workflow of billing and reviewing invoices to ensure billing accuracy.
  • To provide A/R support through monitoring and tracking all outstanding balances and resolving payment issues.
  • To perform analytical and reconciliation for all funders.

The successful candidate will have the following:

  • Associate's degree, Bachelor’s degree preferred, or equivalent in Business Administration, Accounting, Finance, or relevant area.
  • Five years of experience in billing, preferably in a healthcare environment; prior management experience.
  • Able to develop effective systems.
  • Demonstrated analytical and problem-solving skills required.
  • Excellent communication skills.
  • Computer skills are a must (Excel).
  • A minimum of 3 years experience in an EHR collections-specific role is preferred.
  • An understanding of billing, collections, and receivable procedures is required.
  • Strong written and verbal communication skills required.
  • A strong attention to detail and the ability to complete job duties with a high degree of accuracy.
  • Excellent customer service skills are required.  Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations.
  • Ability and understanding of the use of a personal computer and appropriate software, including but not limited to Excel, Word, and Outlook.  Skilled in using ten key-adding machines.
  • Flexibility in work schedule when required.
  • Must be able to work as part of a team with peers and leadership within the organization.
  • Strong problem-solving skills.

Scope:

  • Required sitting for long periods.
  • Light lifting and/or carrying, not to exceed 50 lbs.


Horizon House offers competitive compensation and a comprehensive benefits package including medical & dental, (9) nine paid holidays, paid time off, tuition reimbursement, a retirement savings plan, voluntary tax-sheltered annuity, a transit benefit program, opportunities for advancement, and more.

To be considered an applicant for this position please complete the pre-employment application.

Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.