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Collections Associate Jobs in Madison, WI (NOW HIRING)

Run weekly sales rep reports, monitor aging report, AR calls, Collections calls. * Review and ... Associate Degree's are welcomed * 1+ years accounting experience within Accounts Receivable ideally ...

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Collections Associate information

See Madison, WI salary details

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How much do collections associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for collections associate in Madison, WI is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Madison, WI? The most popular types of Collections jobs in Madison, WI are:
What cities near Madison, WI are hiring for Collections Associate jobs? Cities near Madison, WI with the most Collections Associate job openings:
Infographic showing various Collections Associate job openings in Madison, WI as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 80% Part Time, 2% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,278 per year, or $20.8 per hour.

Accounts Receivable Specialist

CFS

Madison, WI

$24 - $27/hr

Full-time

Posted 19 days ago


Job description

ACCOUNTS RECEIVABLE SPECIALIST
About the Company
CFS is partnered with an organization focused on great work/life balance seeking an Accounts Receivable Specialist to join their growing team.

Why You Should Consider This Company:

  • Strong Leadership & Longevity
  • Strong family-oriented culture
  • Great Work-Life Balance
  • Opportunities for Advancement
  • Growing Organization with lots of opportunity to make an impact
Job Duties of the Accounts Receivable Specialist:
  • Assist with all aspects of Accounts Receivable: Processing daily invoices and balancing daily cash
  • Post receivables: Wires, ACH, Farm Plan, Checks, Credit Card Payments
  • Run weekly sales rep reports, monitor aging report, AR calls, Collections calls.
  • Review and approve daily sales invoices on past due accounts.
  • Process monthly statements.
Qualifications for the Accounts Receivable Specialist:
  • 1+ Years of experience
  • Associate Degree's are welcomed
  • 1+ years accounting experience within Accounts Receivable ideally
Compensation: $24.00 - $27.00 Per Hour