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Collections Associate Jobs in Madison, WI (NOW HIRING)

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

... associates, consumers and end users, business partners, and communities. We want you to join our ... The Credit Manager leads the credit and collections function to ensure timely, accurate credit ...

New

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

... associates, consumers and end users, business partners, and communities. We want you to join our ... The Credit Manager leads the credit and collections function to ensure timely, accurate credit ...

Springs Window Fashions

Credit Manager

Middleton, WI

... associates, consumers and end users, business partners, and communities. We want you to join our ... The Credit Manager leads the credit and collections function to ensure timely, accurate credit ...

New

CFS

Accounting Specialist

Madison, WI

$30 - $34/hr

Vendor Maintenance * Back-up for AR - Invoicing, Collections Qualifications of the Accounting Specialist: * Associate in Accounting or equivalent experience * Accounts Payable, Lien Waivers, or G702 ...

CFS

Accounting Specialist

Madison, WI · On-site

$30 - $34/hr

Vendor Maintenance * Back-up for AR - Invoicing, Collections Qualifications of the Accounting Specialist: * Associate in Accounting or equivalent experience * Accounts Payable, Lien Waivers, or G702 ...

CFS

Accounts Receivable Specialist

Madison, WI · On-site

$24 - $27/hr

Run weekly sales rep reports, monitor aging report, AR calls, Collections calls. * Review and ... Associate Degree's are welcomed * 1+ years accounting experience within Accounts Receivable ideally ...

CFS

Accounts Receivable Specialist

Madison, WI · On-site

$24 - $27/hr

Run weekly sales rep reports, monitor aging report, AR calls, Collections calls. * Review and ... Associate Degree's are welcomed * 1+ years accounting experience within Accounts Receivable ideally ...

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All JobsCollections Associate JobsCollections Associate Jobs in Madison, WI

Collections Associate information

See Madison, WI salary details

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How much do collections associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for collections associate in Madison, WI is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Madison, WI? The most popular types of Collections jobs in Madison, WI are:
What cities near Madison, WI are hiring for Collections Associate jobs? Cities near Madison, WI with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,278 per year, or $20.8 per hour.

Accounts Receivable Specialist

CSM COMPANIES INC GROUP

Madison, WI

$20.25 - $26.75/hr

Full-time

Re-posted 26 days ago

Job description

CSM Companies, Inc. in Madison is looking to fill an Accounts Receivable Specialist role on our Accounting team! Responsibilities include maintaining positive relationships with Accounts Payable reps and coordinating daily processing and deposits. Excellent benefits offered. This is a great opportunity to join a growing and successful dealer group!

Responsibilities:

  • Build and maintain positive relationships with customer Accounts Payable representatives
  • Coordinate and monitor daily order processing and deposits
  • Accurate and timely collections of all Accounts Receivable accounts
  • Prepare monthly Accounts Receivable aging reports
  • Review customer payment history and report any negative trends

Primary Duties:

  • Assess new customer credit application requests to form recommendations
  • Communication with customers via phone, email, mail, etc.
  • Research and respond to all accounts receivable inquiries in a prompt manner
  • Review and approve daily credit card orders
  • Post customer payments by recording cash, checks, and credit card transactions
  • Assist in the review and enhance billing, collection, and cash posting processes for efficiency and best practices
  • Other finance and accounting tasks, reconciliations, special projects and responsibilities as assigned

Requirements:

  • Associates degree in Finance, Accounting or related discipline required; Bachelor's degree preferred
  • 3 - 5 years of experience in billing, accounts receivable or credit collections would be a plus
  • Must have a solid understanding of basic accounting principles
  • Must have strong communication skills
  • Ability to handle multiple priorities and work efficiently
  • Ability to work independently and express sound business judgment
  • Must have strong Excel spreadsheet abilities as well as Microsoft Office Suite proficiency
  • Must have attention to fine detail and be highly accurate

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