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Collections Associate Jobs in Delavan, WI (NOW HIRING)

Fairbanks Morse Defense

Accounts Receivable Associate

Beloit, WI · On-site

$18.50 - $24/hr

Accounts Receivable Associate Fairbanks Morse Defense Join a Mission-Driven Finance Team Supporting ... Accounts Receivable Collections * Monitor Accounts Receivable aging reports. * Follow up on overdue ...

Skechers

Retail Sales Associate

Waukesha, WI · On-site

$15.50 - $16.44/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Raybrex Dental Recruiting

Dentist

Janesville, WI · On-site

Competitive 35% of collections * 0 lab fees deducted * Simple IRA plan with 3% match Associate Dentist Requirements: * Doctor of dental surgery (DDS) or doctor of medicine in dentistry (DMD)

Skechers

Retail Sales Associate

Waukesha, WI · On-site

$15.50 - $16.44/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Raybrex Dental Recruiting

Dentist

Janesville, WI

Competitive 35% of collections * 0 lab fees deducted * Simple IRA plan with 3% match Associate Dentist Requirements: * Doctor of dental surgery (DDS) or doctor of medicine in dentistry (DMD)

Generac

Accounts Receivable Specialist II

Waukesha, WI · On-site

$20.25 - $26.75/hr

Associates or Bachelors degree in Accounting, Finance, or related field Experience: * 5+ years' experience handling collections/accounts receivable in a professional environment. Level of ...

Millennium-

Credit Analyst

Delavan, WI

Participate in continuous improvement initiatives to enhance credit, collections, and order-to-cash processes. What You Bring * Associates degree in Finance, Accounting, or related field preferred.

Millennium-

Credit Analyst

Delavan, WI · On-site

Participate in continuous improvement initiatives to enhance credit, collections, and order-to-cash processes. What You Bring * Associates degree in Finance, Accounting, or related field preferred.

Millennium-

Credit Analyst

Delavan, WI · On-site

Participate in continuous improvement initiatives to enhance credit, collections, and order-to-cash processes. What You Bring * Associates degree in Finance, Accounting, or related field preferred.

U.S. Navy

RETAIL SERVICES SPECIALIST

Whitewater, WI · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

UW Health

Medical Assistant, Family Medicine

Belvidere, IL

$16.75 - $21.50/hr

... collections. Under the authority and delegation of a physician may perform certain other tasks or ... Graduated from an accredited Associate degree program or Medical Assistant program or have at least ...

UWHealth

Medical Assistant, Family Medicine

Belvidere, IL

$16.75 - $21.50/hr

... collections. Under the authority and delegation of a physician may perform certain other tasks or ... Graduated from an accredited Associate degree program or Medical Assistant program or have at least ...

UW Health

Medical Assistant, Family Medicine

Belvidere, IL · On-site

$19.42 - $26.22/hr

... collections. Under the authority and delegation of a physician may perform certain other tasks or ... Graduated from an accredited Associate degree program or Medical Assistant program or have at least ...

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All JobsCollections Associate JobsCollections Associate Jobs in Delavan, WI

Collections Associate information

See Delavan, WI salary details

$10

$18

$27

How much do collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections associate in Delavan, WI is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.58 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Delavan, WI are hiring for Collections Associate jobs? Cities near Delavan, WI with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Delavan, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,324 per year, or $18.4 per hour.

Client Experience Associate

Smart Systematic Recruiting

Burlington, WI

$55K - $70K/yr

Full-time

Re-posted 16 days ago

Job description

Client Experience Associate

Renier Hotopp Law Offices, LLC

On-site| MondayFriday, 8:30 AM 5:00 PM

Full-Time| Compensation: Based on Experience

Build and Lead Client Experience in a Growing Family Law Firm

Renier Hotopp Law Offices is seeking aSenior Client Experience Associateto take ownership of the client journey and help strengthen our systems, communication, and collections processes.

This isnot an entry-level role. We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.

If you have experience inclient success, account management, collections, or legal client services and youre comfortable having direct conversations about expectations and payments, this role is for you.

About the Firm:

Renier Hotopp Law Offices is a boutiqueWisconsin family law firmwith offices in Burlington and De Pere. We focus exclusively ondivorce, custody, and family law matters, providing compassionate guidance and results-driven representation.

Who You Are:

  • Confident and comfortable havingdirect conversations with clients
  • Able to stay composed when dealing withfrustrated or high-emotion situations
  • Strong sense of ownership and accountability
  • Business-mindedyou understand how client experience impactsrevenue and retention
  • Proactive, resourceful, and solutions-oriented

Why Join Us:

  • High-impact role withgrowth potential
  • Collaborative and supportive team environment
  • Opportunity to helpbuild and improve a critical function within the firm
Responsibilities
  • Manage theclient experience from intake through active case stages
  • Serve as the primary point of contact forclient communication and support
  • Proactively follow up with clients to ensure clarity, satisfaction, and engagement
  • Handlebilling questions, collections, and payment follow-upswith confidence
  • De-escalate difficult situations and manageemotionally charged client interactions
  • Collaborate with attorneys and staff to ensure timely communication and case updates
  • Track all client activity and tasks inClio Manage (CRM/case management system)
  • Improve processes related toclient satisfaction, retention, and collections
  • ManageGoogle reviews and client feedback initiatives

What Success Looks Like:

  • Clients feel informed, supported, and confident throughout their case
  • Strong response times (within 24 hours)
  • Increasedpositive reviews and client satisfaction scores
  • Improvedcollections and reduced outstanding balances
  • Clear, organized communication across clients and the internal team
Qualifications

Required:

  • 3+ years of experience inclient success, customer success, account management, or client services
  • Experience handlingbilling, collections, or payment conversations
  • Ability to managedifficult or emotional client interactions professionally
  • Strong communication skills (empathetic, clear, and confident)
  • Highly organized with strong attention to detail
  • Experience usingCRM systems or case management software

Preferred:

  • Experience in alaw firm or legal environment (family law preferred)
  • Familiarity withClio Manage
  • Experience improving workflows, processes, or client experience systems
  • Background inprofessional services (legal, healthcare, financial services)
Compensation

$55,000 - $70,000/year

About Renier Hoptopp Law Offices, LLC

Renier Hotopp Law Offices, LLC is a Wisconsin family law firm dedicated exclusively to helping individuals and families navigate some of lifes most difficult transitions. With offices in De Pere and Burlington, our team represents clients throughout eastern Wisconsin in all types of Family Law matters.

We understand that family law cases are deeply personal moments that shape clients futures. Our attorneys combine strategic advocacy with genuine compassion, guiding clients through complex legal issues while remaining focused on protecting their families, finances, and long-term stability.

Our firm is built on a collaborative team model that allows the team to work closely together to deliver responsive service and strong results. At Renier Hotopp Law, we are committed to clear communication, thoughtful strategy, and powerful representation both inside and outside the courtroom.