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Collections Associate Jobs in West Bend, WI (NOW HIRING)

Takkt

AR & Collections Specialist

Milwaukee, WI · Hybrid

$20 - $25.25/hr

Associate degree in Accounting, Finance, Business Administration, or a related field * Experience with Salesforce, ERP systems, CRM platforms, or accounting software * Experience with B2B collections ...

Hummel North America

Warehouse Associate - 1st shift

Grafton, WI · On-site

$15.75 - $18.75/hr

Warehouse Associate Hummel in Grafton, WI is seeking a Warehouse Associate to join their expanding ... The ability to learn and recognize general Hummel styles, product collections, and non-branded soft ...

Victoria's Secret

Selling Associate-Mayfair

Milwaukee, WI · On-site

$12 - $14.75/hr

VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including ... Selling Associate The Selling Associate drives sales and provides exceptional customer service ...

Signet Jewelers

Jewelry Sales Associate

Milwaukee, WI · On-site

$16.25 - $20.25/hr

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique ... Utilize extensive knowledge of our inventory and designer collections to guide customers in making ...

Skechers

Retail Sales Associate

Milwaukee, WI · On-site

$15.50 - $16.44/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Albiero Plumbing and HVAC

Accounting Assistant

West Bend, WI · On-site

$19.50 - $25.25/hr

Payment Follow-Up and Collections: Follow up on open jobs and outstanding invoices where payment ... High school diploma or equivalent required; associate's or bachelor's degree in Accounting, Finance ...

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All JobsCollections Associate JobsCollections Associate Jobs in West Bend, WI

Collections Associate information

See West Bend, WI salary details

$11

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$31

How much do collections associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collections associate in West Bend, WI is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.32 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near West Bend, WI are hiring for Collections Associate jobs?

Cities near West Bend, WI with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in West Bend, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,405 per year, or $20.9 per hour.

AR & Collections Specialist

Milwaukee, WI • Hybrid

Takkt
See more jobs at Takktexternal

$20 - $25.25/hr

Full-time

Posted 15 days ago

Job description

At National Business Furniture (NBF), we believe in the power that inspiring spaces can have to help people achieve big things. We have worked with hundreds of thousands of businesses across the country, from startups to Fortune 500 companies, to equip their workspaces with beautiful, comfortable, and functional furniture for over 50 years.

We're seeking a motivated Accounts Receivable & Collections Specialist to join our Finance team. In this role, you'll play a key part in supporting the financial health of the business by managing customer accounts, resolving payment issues, and helping ensure timely collections. You'll work closely with both customers and internal teams to deliver exceptional service while maintaining strong financial processes.

NBF operates on a hybrid schedule with employees in-office Tuesday-Thursday and remote flexibility on Monday + Friday. The specific work hours for this position are 8:30am-5:00pm.

What Makes This a Great Opportunity?

This role offers an excellent opportunity for someone who enjoys balancing customer relationships with analytical problem-solving. As an AR & Collections Specialist, you'll gain valuable experience in finance operations, collections strategy, account reconciliation, and cross-functional collaboration while making a direct impact on the organization's success.

Here's a General Overview of What You'll Be Doing:

  • Contact customers regarding outstanding balances through both phone and email communications

  • Manage inbound customer inquiries related to account status, invoices, and payments

  • Research, reconcile, and resolve account discrepancies and payment issues

  • Review customer accounts and proactively follow up on past-due invoices

  • Maintain accurate documentation of account activity and collection efforts

  • Submit and manage invoices through customer portals such as Ariba, IPP, Coupa, and similar systems

  • Collaborate with internal departments to investigate and resolve billing concerns

  • Support cash flow objectives through effective collections and account management practices

  • Build and maintain positive relationships with both customers and internal business partners

  • Consistently manage a high volume of customer interactions while maintaining attention to detail

What We're Looking For:

  • 1-3 years of experience in Accounts Receivable, Collections, Customer Service, Finance, Accounting, or a related field

  • High School Diploma or GED required

  • Experience communicating with customers to resolve outstanding balances and payment concerns

  • Strong verbal and written communication skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Demonstrated attention to detail and strong organizational skills

  • Working knowledge of accounts receivable processes, invoicing, and payment terms

  • Proficiency in Microsoft Office 365, including Outlook and Excel

  • Strong problem-solving skills and ability to research account discrepancies

  • A customer-focused mindset with a professional and collaborative approach

  • Self-motivated, dependable, and results-driven

It Would Also Be Nice to Have:

  • Associate degree in Accounting, Finance, Business Administration, or a related field

  • Experience with Salesforce, ERP systems, CRM platforms, or accounting software

  • Experience with B2B collections and proforma invoicing

  • Experience working with customer invoicing portals such as Ariba, IPP, Coupa, or similar platforms

  • Previous experience supporting high-volume collections or accounts receivable operations

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance seeking a job opportunity at National Business Furniture or if you need reasonable accommodation with the application process, please call (800) 558-1010 or contact us atHR@NBF.com.

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