ZipRecruiter

Log In

1

Collections Associate Jobs in Madison, WI (NOW HIRING)

Morgan Dar

Associate Dentist

Sun Prairie, WI · On-site

Associate General Dentist | 4-Day Week & Path to Partnership Sun Prairie, WI Are you ready to ... Earn a competitive base salary plus 33% of collections , rewarding your productivity and clinical ...

American Eagle Outfitters

AE - Stock Associate

Madison, WI · On-site

$15 - $19.25/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

next page

Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Madison, WI

Collections Associate information

See Madison, WI salary details

$11

$20

$31

How much do collections associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for collections associate in Madison, WI is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Madison, WI? The most popular types of Collections jobs in Madison, WI are:
What cities near Madison, WI are hiring for Collections Associate jobs? Cities near Madison, WI with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,278 per year, or $20.8 per hour.
Accounts Receivable Associate

Accounts Receivable Associate

Johnson Health Tech North America Inc

Cottage Grove, WI

$18 - $23.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Johnson Health Tech rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

132nd of 430 rated machine equipment manufacturers

Job description

Description


Position Overview

The talented people we seek want to be proud of where they work, have a commitment to do things better and be part of a company that improves the health and wellness of its customers. Under the direction of the Accounting Manager, the Accounts Receivable Associate, is someone who will perform a variety of accounts receivable, collecting, reconciliation, and general accounting functions in accordance with company policies and procedures.


Responsibilities

Accounts Receivable

Accounts receivable aging reports

Clearing accounts receivable credits

Customer reports

Down payment processing

Monitor the accounts receivable email inbox

Daily credit card postings

Sending proforma and invoices to customers

Credit evaluation

Sales order release request approvals


Marginal Job Functions:

Reconciliation of assigned general ledger accounts

Monthly reporting, other projects and analysis as assigned

Update procedural documentation/SOP's

Other duties as assigned


Requirements

Education:

Minimum high school diploma or equivalent required

Associate degree in Accounting, Finance or related degree preferred

Additional consideration given for experience or certifications


Other Requirements:

The ability to communicate articulately and efficiently with other people within the company

An ability to prioritize and manage expectations

An ability to work independently

Attention to detail

Confidential, understands the ethical standards of credit and collections


Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. 


Some of our outstanding benefits include:

Health & Dental Insurance

Company paid Life Insurance

401(k)

Time Off benefits

Product discounts

Wellness programs


Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities. 

What Johnson Health Tech employees say

Pay

Workplace

Get the full story on Breakroom

Apply