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Collections Associate Jobs in Columbia, SC (NOW HIRING)

Interstate Batteries

Office Associate

Columbia, SC · On-site

$15.75 - $21/hr

The Office Associate effectively operates the front desk position for the distributorship ... At least one year of bookkeeping or accounting experience, including AP,ARand Collections.

Interstate Batteries

Office Associate

Columbia, SC · On-site

$14 - $18.50/hr

Purpose of Job The Office Associate effectively operates the front desk position for the ... At least one year of bookkeeping or accounting experience, including AP, AR and Collections.

American Eagle Outfitters

AE - Stock Associate

Columbia, SC · On-site

$14 - $17.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

Raybrex Dental Recruiting

Dentist

Sumter, SC · On-site

Competitive % of collections * Health insurance * Continuing education stipend Associate Dentist Requirements: * Doctor of dental surgery (DDS) or doctor of medicine in dentistry (DMD). * State ...

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All JobsCollections Associate JobsCollections Associate Jobs in Columbia, SC

Collections Associate information

See Columbia, SC salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections associate in Columbia, SC is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.35 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Columbia, SC? The most popular types of Collections jobs in Columbia, SC are:
What job categories do people searching Collections Associate jobs in Columbia, SC look for? The top searched job categories for Collections Associate jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Collections Associate jobs? Cities near Columbia, SC with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,735 per year, or $19.1 per hour.

Local Collections Specialist 2

Southeastern Freight Lines

Lexington, SC • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 29 days ago

Southeastern Freight Lines rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

2nd of 64 rated delivery companies

Job description

As a Local Collections Specialist 2, you will be responsible for collections of non-national outstanding accounts receivable dollars that are within assigned collection coded group or service center. Responsible for reducing delinquency and resolving customer billing problems, to include invoicing and general billing disputes.
Contact all delinquent accounts in queue by telephone and/or email each week and obtains commitment for payment or processes checks by phone. Apply telephone and/or email collection skills to obtain payment and identify and resolve problems. Update and maintain collection system notes and contacts, documenting all collection efforts and problem resolutions. Analyze spreadsheets within Excel, to include performing basic calculations to address disputes and non-payments. Address problems related to non-payment, and follow through with final resolution. Arrange and maintain payment plans as needed to bring accounts current. Utilize resources necessary to obtain customer information, and consistently follow up on all assigned accounts. Compile written communication to internal and external customers while abiding by email etiquette guidelines set forth by the Company. Collaborate with customer service associates to resolve problems that are causing freight charges to remain unpaid. Strive to establish effective communications and working relationships with customers as well as Support Center and field personnel. Work on special projects assigned by management. Provide weekly and monthly updates to management as requested and/or required. Make shared decisions regarding the negotiation of credit extensions. Interact with customers, Account Managers, and Service Center Managers on a daily basis.
For this role, you will need to have a High School Diploma or GED. We require you to have two years of experience in collections or a related field. Previous experience in the transportation industry is preferred.
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About Southeastern Freight Lines

Sourced by ZipRecruiter

Southeastern Freight Lines is a freight transportation company based in Lexington, SC, US. The company operates in the trucking and transportation industry, specializing in customized solutions for regional less-than-truckload (LTL) transportation services. Founded in 1950 by W.T. Cassels, Southeastern Freight Lines initially served a number of states in the southeastern United States. Through the years, the company has significantly expanded, now providing comprehensive transportation solutions all over the continent. Adhering to their mission of meeting or exceeding the needs of every customer – every single time, the company takes pride in consistently delivering top-tier service. Notable achievements include groundbreaking customer service technologies and winning multiple quality awards in their industry.

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, SC, US

Year founded

1950

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