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Collections Associate Jobs in Spartanburg, SC (NOW HIRING)

AFL

Collections Specialist

Duncan, SC · On-site

$17 - $23/hr

... associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and ... AFL is seeking a Credit and Collections Specialist to join our team in Duncan, SC! What we offer:

Afl Telecommunications Llc

Collections Specialist

Duncan, SC · Hybrid

$17 - $23/hr

... associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and ... AFL is seeking a Credit and Collections Specialist to join our team in Duncan, SC! What we offer:

Physician Services USA

Clerical Associate

Greenville, SC · On-site

$15 - $16/hr

... associate. Duties can include checking patients in and out, collecting co-pays, scheduling ... Handle medical collections as needed, ensuring compliance with company policies. * Support the team ...

Physician Services USA

Clerical Associate

Greenville, SC · On-site

$15 - $16/hr

... associate. Duties can include checking patients in and out, collecting co-pays, scheduling ... Handle medical collections as needed, ensuring compliance with company policies. * Support the team ...

Benevis

Traveling Associate Dentist

Greenville, SC · On-site

$400/wk

We are actively seeking a Traveling Associate Dentist to join our growing team. Support our mission ... Guaranteed biweekly salary during ramp period OR a percentage of collections * No lab fees * FT ...

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All JobsCollections Associate JobsCollections Associate Jobs in Spartanburg, SC

Collections Associate information

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How much do collections associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for collections associate in Spartanburg, SC is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Spartanburg, SC are hiring for Collections Associate jobs?

Cities near Spartanburg, SC with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Spartanburg, SC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,964 per year, or $20.2 per hour.

Collections Specialist

AFL

Duncan, SC • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
AFL is seeking a Credit and Collections Specialist to join our team in Duncan, SC!
What we offer:
  • A Hybrid Office Schedule to qualifying employees
  • Flexible time off policy
  • 401K Company match (up to 4%- dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent Medical, Dental, Vision, and Life Insurance Policy Options
  • Opportunities for career advancement with an industry leader!

Job Summary
The Collections Specialist independently manages an assigned accounts receivable customer portfolio. This position is primarily responsible for resolving complex billing and deduction issues, ensuring timely collections and improved DSO, while building strong customer relationships. This role requires regular interaction with external customers and internal departments including Customer Service, Sales, Finance, Tax and Treasury.
Responsibilities
The account management activities include, but are not limited to the following:
  • Research and resolve complex billing issues and other billing discrepancies by collaborating with the customer, Customer Service, Sales, Inventory managers, Tax and others as needed. Negotiate within assigned scope of authority, or seek appropriate approvals as needed to resolve the discrepancy.
  • Analyze assigned customer accounts to evaluate past due invoices and follow up with the customer to discuss the status and establish a plan for resolution.
  • Analyze deductions in a timely manner. Research and gather supporting documentation to support the authorization of credit memos to clear valid deductions or work with the customer to resolve invalid deductions.
  • Analyze each assigned customer's DSO to ensure compliance with company metrics and strategize with Customer Service and Sales on ways to improve the outliers. Using this data, have regular communications with the customers to ensure timely payments.
  • Make decisions regarding credit holds as needed to manage collections and ensure proper communication of those actions to Customer Service and Sales.
  • Maintain detailed notes on customer accounts regarding conversations and collection efforts.
  • Collaborate with the Credit Analyst to proactively perform credit reviews to manage credit line increases in a timely manner to avoid shipment delays.
  • Prepare weekly reports for management to highlight aged balances, planned resolution and contributing factors to the current DSO.
  • Reconcile complex customer accounts with the customer on a regular basis to ensure all invoices are accounted for and to identify any issues before amounts are past due.
  • Provide data on collections to Treasury to assist with cashflow forecasting.
  • Provide backup coverage for invoice portal uploads and cash application to customer accounts.
  • Assist with collection of data requested during internal/external audits.
  • Adhere to and promote the environmental, health and safety policies of AFL.

Personal Qualities
  • Ability to work independently and use critical thinking skills.
  • Ability to make quick decisions for timely resolution of issues.
  • Ability to build strong internal and external customer relationships.
  • Excellent customer service and negotiation skills.
  • Accounting knowledge and general understanding of how businesses operate.
  • Organized and detail oriented to manage a large customer portfolio.
  • Strong communication skills, both written and verbal.
  • Strong teamwork and interpersonal skills.
  • Self-driven to achieve stated objectives with limited supervision.

Qualifications
  • Minimum Education Required: Associate's degree in Accounting, Finance, or Business Management. Equivalent course work will be considered
  • Preferred Degree: Bachelors in accounting or finance
  • 2+ years of experience in Accounts Receivable
  • Prior B2B collections experience, pre
  • Proficiency in MS Office, particularly Excel for data analysis and reporting
  • Oracle experience, preferred

Working Conditions
  • Office environment where you are required to sit for most of the day, occasional walking around the facility; vision ability to include close vision and ability to adjust focus

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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