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Collections Associate Jobs in Lancaster, SC (NOW HIRING)

LHH US

Collection Specialist

Charlotte, NC

$26 - $28/hr

Manage collections efforts for assigned customer accounts and follow up on past-due balances ... Emma Claris Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Collection Specialist

Charlotte, NC

$26 - $28/hr

Manage collections efforts for assigned customer accounts and follow up on past-due balances ... Emma Claris Benefit offerings available for our associates include medical, dental, vision, life ...

Novant Health

Clinic Administrator II

Charlotte, NC · On-site

$30.25 - $41.25/hr

... collections, and regulatory compliance. What We're Looking For * Education : Must meet one of the following: Four year Bachelor's degree; or Associate's degree with four years of relevant ...

New

U.S. Navy

RETAIL SERVICES SPECIALIST

Rock Hill, SC · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Rock Hill, SC

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

isolved

Accounts Receivable Analyst

Charlotte, NC · On-site

$22.50 - $28.50/hr

Negotiate settlements for collections * Manage A/R aging reports to identify past due accounts ... Associate's degree (AA) or equivalent from two-year College or technical school; or one to four ...

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All JobsCollections Associate JobsCollections Associate Jobs in Lancaster, SC

Collections Associate information

See Lancaster, SC salary details

$9

$17

$26

How much do collections associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for collections associate in Lancaster, SC is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.66 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Lancaster, SC are hiring for Collections Associate jobs? Cities near Lancaster, SC with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Lancaster, SC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,631 per year, or $17.6 per hour.

Collection Specialist

LHH US

Charlotte, NC

$26 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

LHH is assisting a client in south Charlotte with their need for a Collections Specialist on a temp-to-hire basis. This role is responsible for managing accounts receivable portfolios, collecting outstanding balances, research and resolving payment issues, and maintaining positive customer relationships. The ideal candidate will have strong communication skills, experience with business-to-business collections, and the ability to work independently in a fast-paced environment.
Responsibilities
  • Manage collections efforts for assigned customer accounts and follow up on past-due balances.
  • Contact customers by phone and email to secure payment and resolve delinquent accounts.
  • Investigate and resolve billing disputes, payment discrepancies, and unapplied cash issues.
  • Perform account reconciliations and maintain accurate collection notes and customer records.
  • Prepare and review aging reports and provide updates on collection status.
  • Collaborate with internal teams including Sales, Customer Service, and Accounting to resolve account issues.
  • Recommend accounts for credit hold, payment plans, or escalation when necessary.
  • Maintain positive customer relationships while effectively reducing outstanding receivables.
  • Assist with month-end reporting and special projects as needed.
Qualifications
  • 2+ years of collections, accounts receivable, or credit experience.
  • Strong negotiation and customer service skills.
  • Experience researching and resolving billing or payment issues.
  • Proficiency with Microsoft Excel, including basic reporting and data analysis.
  • Experience working within ERP or accounting systems preferred (SAP, Oracle, Dynamics, etc.).
  • Excellent verbal and written communication skills.
  • Strong organizational skills and ability to manage multiple priorities.
  • Self-motivated with a high level of accountability and attention to detail.
Pay Details: $26.00 to $28.00 per hour
Search managed by: Emma Claris
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.