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Collections Associate Jobs in Delaware (NOW HIRING)

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collections associate in Delaware is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Delaware?

The most popular types of Collections jobs in Delaware are:

What cities in Delaware are hiring for Collections Associate jobs?

Cities in Delaware with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,987 per year, or $20.7 per hour.

Accounting Generalist

Wilmington, DE • On-site

Belfint, Lyons & Shuman, PA
See more jobs at Belfint, Lyons & Shuman, PAexternal

$21.25 - $27.25/hr

Full-time

Re-posted 23 days ago

Job description

Description:

BLS, one of the largest and most established certified public accounting firms in Delaware, is seeking an Accounting Generalist to support the Controller and Treasury, including providing financial accounting and bookkeeping functions for the Firm, and client billing, accounts receivable, and collections.

Requirements:

Job Duties Include:

  • Supports the Firm's billing, accounts payable, and accounts receivable functions
  • Engages in client communications for billing and collections as needed
  • Regularly maintains detailed reconciliations of all balance sheet accounts, including bank accounts
  • Provides detailed analyses and answers accounting and financial questions by researching and interpreting data and individual transactions
  • Assists the Controller in preparing accounting records to assess accuracy, completeness, and consistency with defined standards
  • Learns and follows the Firm's established accounting processes
  • Developments and implements accounting procedures by analyzing current procedures and recommending changes.
  • Protects the Firm's value by keeping information confidential
  • Supports client accounting services engagements, as needed or requested by management

Other Qualifications Include:

  • Associate's degree in accounting and/or Bookkeeping Certification
  • 3-5 years of accounting/bookkeeping experience, in a public accounting environment, a plus
  • Proficient in Microsoft applications (above average Excel) and accounting and practice management software, with experience using Quickbooks, MS Dynamics, and CCH Axcess Practice, a plus
  • Excellent written and verbal communication skills

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