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Collections Associate Jobs in Newark, DE (NOW HIRING)

Chesapeake Utilities Corporation

Collections Rep II

Newark, DE · On-site

$16.50 - $21.50/hr

Associates Degree required or 1+ years of work experience Related Experience: * At least two (2) years of credit and collections experience preferred * Experience with, but not limited to, ADDs and ...

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39K - $66K/yr

Associates Degree required or 1+ years of work experience Related Experience: * At least two (2) years of credit and collections experience preferred * Experience with, but not limited to, ADDs and ...

PeopleShare

Warehouse Associate

New Castle, DE

$16.50/hr

Warehouse Associate PeopleShare is now hiring a Warehouse Associate in New Castle, DE! Are you ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

New

PeopleShare

Inventory Control Associate

North East, MD

$18 - $20/hr

Our openings include receptionist, data entry, customer service, collections, office managers, call ... control associate, assembly, production, pickers, packers, forklift, machine operators, and ...

Victoria's Secret

Selling Associate-Christiana

Newark, DE · On-site

$16 - $19.25/hr

VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including ... Selling Associate The Selling Associate drives sales and provides exceptional customer service ...

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All JobsCollections Associate JobsCollections Associate Jobs in Newark, DE

Collections Associate information

See Newark, DE salary details

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How much do collections associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for collections associate in Newark, DE is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.64 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Newark, DE? The most popular types of Collections jobs in Newark, DE are:
What cities near Newark, DE are hiring for Collections Associate jobs? Cities near Newark, DE with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Newark, DE as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,128 per year, or $20.3 per hour.

Legal Collections Assistant

Friedman Williams

Wilmington, DE • Hybrid

$40K - $52K/yr

Other

Posted 2 days ago

New

Job description

Job Description Legal Collections Assistant - Wilmington, DE (Hybrid - 2 days in office) Our client, a highly respected Delaware law firm, is seeking a Legal Collections Assistant to join its growing Accounting & Finance team. This is an outstanding opportunity for an organized, detail-oriented professional who is interested in building a long-term career in legal finance and accounting. The firm is willing to train the right individual who is eager to learn, has excellent communication skills, and enjoys working in a collaborative professional environment.

Reporting to the Billing & Collections Manager, the Legal Collections Assistant will support the firm's accounts receivable and collections efforts by helping ensure outstanding invoices are resolved promptly while providing exceptional service to attorneys, clients, and internal stakeholders. Key Responsibilities Monitor accounts receivable and track outstanding client balances to support timely collections. Contact clients by phone and email regarding past-due invoices while maintaining a professional and customer-focused approach.

Maintain accurate documentation of collection activity within the firm's accounting and financial systems. Prepare account statements, aging reports, and other collections-related reports to assist with monitoring receivable activity. Partner with the billing team to research and resolve invoice discrepancies and billing questions.

Escalate complex collection matters to senior accounting staff or management as appropriate. Assist with electronic billing (e-billing) submissions, follow-up, and client billing requirements. Ensure compliance with firm policies, client billing guidelines, and accounting procedures.

Support the Accounting & Finance department with additional projects and responsibilities as assigned. Qualifications High school diploma or equivalent required; Associate's or Bachelor's degree is preferred. One year or more of professional experience in collections, customer service, administrative support, or accounting is preferred.

Prior law firm or professional services experience is a plus but not required. Experience with billing or accounting software is helpful but not required. Strong proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.

Excellent organizational skills with exceptional attention to detail and accuracy. Strong written and verbal communication skills with the ability to interact professionally with clients and colleagues. Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.

Demonstrated professionalism, discretion, and the ability to maintain confidentiality. Strong problem-solving abilities with a willingness to learn and grow within the organization. Ideal Candidate The ideal candidate is a motivated and dependable professional who enjoys working with numbers, solving problems, and providing outstanding customer service.

They are highly organized, eager to learn, and thrive in a collaborative team environment. Whether you have previous collections experience or are looking to begin a career in legal accounting, this role offers excellent training, mentorship, and long-term career growth with a respected law firm. Location: Wilmington, DE (Hybrid 2 days in office) Industry: Legal / Law Firm If you're looking to launch or advance your career in legal finance with a firm that values professional development and teamwork, we'd love to hear from you.

Please email your MS Word resume to jmartinos@friedmanwilliams.com and call James at 732-965-1094 to discuss this opportunity and other confidential accounting and finance positions we are currently recruiting for.

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