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Collections Associate Jobs in Arizona (NOW HIRING)

Concord Servicing

Collections Supervisor

Chandler, AZ · On-site

The Collections Supervisor is responsible for overseeing a team of Collections Representatives ... Associate's or bachelor's degree in Business, Finance, or a related field preferred; equivalent ...

Concord Servicing

Collections Supervisor

Chandler, AZ · On-site

The Collections Supervisor is responsible for overseeing a team of Collections Representatives ... Associate's or bachelor's degree in Business, Finance, or a related field preferred; equivalent ...

ASK Consulting

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Collections Specialist (277787)

Tempe, AZ · On-site

$19/hr

Collections Specialist Location: Tempe, AZ 85281 Duration: 18 Months Contract Pay Rate: $19.00/hr ... associates.

American Dental Companies

Associate Dentist

Surprise, AZ · On-site

$180K - $230K/yr

Associate Dentist - High-Volume, High-Reward | New Growth Position! Practice: Great Smiles Dental ... Estimated $180,000 - $230,000+ (Based on % of Collections) Financial Security: 98% - 100 ...

American Dental Companies

Associate Dentist

Surprise, AZ · On-site

$180K - $230K/yr

Associate Dentist - High-Volume, High-Reward | New Growth Position! Practice: Great Smiles Dental ... Estimated $180,000 - $230,000+ (Based on % of Collections) Financial Security: 98% - 100 ...

American Dental Companies

Associate Dentist

Surprise, AZ · On-site

$180K - $230K/yr

Associate Dentist - High-Volume, High-Reward | New Growth Position! Practice: Great Smiles Dental ... Estimated $180,000 - $230,000+ (Based on % of Collections) Financial Security: 98% - 100 ...

American Dental Companies

Associate Dentist

Kingman, AZ · On-site

$200K - $300K/yr

Associate Dentist - $300K+ Potential | Up to $20,000 Sign-On & Relocation Practice: Kingman Family ... Up to $20,000 Total Incentive Package (Sign-On + Relocation) Collections Efficiency: 98% - 100 ...

American Dental Companies

Associate Dentist

Kingman, AZ · On-site

$200K - $300K/yr

Associate Dentist - $300K+ Potential | Up to $20,000 Sign-On & Relocation Practice: Kingman Family ... Up to $20,000 Total Incentive Package (Sign-On + Relocation) Collections Efficiency: 98% - 100 ...

American Dental Companies

Associate Dentist

Kingman, AZ · On-site

$200K - $300K/yr

Associate Dentist - $300K+ Potential | Up to $20,000 Sign-On & Relocation Practice: Kingman Family ... Up to $20,000 Total Incentive Package (Sign-On + Relocation) Collections Efficiency: 98% - 100 ...

Mod dentistry

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Associate Dentist

Avondale, AZ · On-site

$125K - $250K/yr

Associate Dentist - Private Practice Opportunity | Be the Lead Dentist in a Thriving Avondale, AZ ... Competitive daily guarantee and percentage of collections * Strong earning potential with an ...

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Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Arizona

Collections Associate information

See Arizona salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for collections associate in Arizona is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.49 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Arizona? The most popular types of Collections jobs in Arizona are:
What cities in Arizona are hiring for Collections Associate jobs? Cities in Arizona with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, 17% Full Time, 79% Part Time, 2% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,025 per year, or $19.2 per hour.
Collections Supervisor

Collections Supervisor

Concord Servicing

Chandler, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Concord is a Loan Servicing fintech company dedicated to helping borrowers manage their financial obligations with clarity and respect. Our Contact Center in Chandler, AZ is the frontline of that mission, and the Collections Supervisor plays a key role in leading the team that makes it happen. This is a fully onsite position.
The Collections Supervisor is responsible for overseeing a team of Collections Representatives, driving performance, ensuring regulatory compliance, and fostering a culture of accountability and borrower-first service. The ideal candidate brings 2-3 years of collections supervisory experience within a loan servicing or consumer finance environment.
Responsibilities:
  • Supervise, coach, and develop a team of Collections Representatives to achieve individual and team performance goals
  • Monitor daily queue activity, call quality, and collector effectiveness to ensure productivity and compliance standards are met
  • Conduct regular one-on-ones, performance reviews, and call monitoring sessions to provide timely feedback and support team development
  • Ensure the team operates in full compliance with FDCPA, FCRA, CFPB guidelines, and all applicable federal and state regulations
  • Handle escalated borrower interactions and complex account situations that require supervisory judgment and resolution
  • Analyze collections data and reports to identify trends, address performance gaps, and recommend process improvements
  • Partner with Training, Quality Assurance, and Compliance teams to support onboarding, ongoing learning, and audit readiness
  • Foster a positive, high-performance team culture aligned with Concord's values of respect, integrity, and borrower-first service
  • Manages projects as needed, adapting priorities to meet evolving business needs

Requirements
  • 2-3 years of supervisory experience in collections, loan servicing, or a related contact center environment
  • Familiarity with AI tools and a willingness to leverage them to improve efficiency and streamline day-to-day administrative tasks
  • In-depth knowledge of FDCPA, FCRA, CFPB regulations, and consumer lending compliance requirements
  • Proven ability to lead, motivate, and develop a team in a high-volume, performance-driven environment
  • Strong analytical skills with the ability to interpret collections metrics and translate data into actionable coaching and strategy
  • Proficiency with loan servicing platforms, CRM systems, and workforce management tools.
  • Associate's or bachelor's degree in Business, Finance, or a related field preferred; equivalent experience will be considered

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Parental Leave (Maternity, Paternity)
  • Short-Term & Long-Term Disability
  • Wellness Resources

Apply