ZipRecruiter

Log In

1

Collections Associate Jobs in Buckeye, AZ (NOW HIRING)

Fender

Collections Specialist

Phoenix, AZ · Remote

$18.25 - $24.75/hr

Within the Credit and Collections team our goal is successful accounts receivable collections ... Associate or bachelor's degree preferred, but not required. * Strong proficiency in Microsoft ...

Fender

Collections Specialist

Phoenix, AZ · On-site

$18.25 - $24.75/hr

We are searching for a Collections Specialist to join our team in Phoenix, AZ. In this role, you ... Associate or bachelor's degree preferred, but not required. * Strong proficiency in Microsoft ...

Menlo Dental Consulting

Associate Dentist

Phoenix, AZ · On-site

$126K - $278K/yr

About the job Associate Dentist Patient-Focused,Large Private Practice Fantasticopportunity for an ... months -30% of Collections. -$400 a month for CE and Malpractice stipend -Interviewing now ...

Orbitel Communications

Accounting Associate

Maricopa, AZ

$24 - $28.85/hr

Collections process to include reporting activities to deadline, monthly disconnect and collection ... Associate degree in accounting or related field preferred but not required When you join Orbitel ...

next page

Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Buckeye, AZ

Collections Associate information

See Buckeye, AZ salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections associate in Buckeye, AZ is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Buckeye, AZ?

The most popular types of Collections jobs in Buckeye, AZ are:

What cities near Buckeye, AZ are hiring for Collections Associate jobs?

Cities near Buckeye, AZ with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Buckeye, AZ as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,935 per year, or $20.2 per hour.

Specialist, Collections, V1

Carrington Holding Company, LLC

Phoenix, AZ • On-site

$24.50/hr

Full-time

Medical, Retirement

Posted 22 days ago

Job description

Come join our amazing team and work at our office in Phoenix, AZ 


JOB SUMMARY:

As a Collections Specialist, you will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Negotiate loan workouts and/or modifications, occasionally needing to refer the most complex situations to a higher level Late Stage Collections Specialist. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.

This role is the intermediate level of the Late Stage Collections Specialist job family, and incumbents generally perform work of moderate complexity. Incumbents are able to perform both the collections activities and loan workout/modification functions performed by the Late Stage Collections Specialist job family. This level of Late Stage Collections Specialist becomes the single point of contact for borrowers.  The approved starting pay is $24.50 per hour plus a monthly bonus incentive. 
 

What You'll Do 

Explains detailed mortgage loan information to borrowers, including the HUD Waterfall, mortgage loan information, and loan workout and modification options to borrowers.

Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations.

Counsels borrowers on their options through education of alternative solutions.

Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls and conducts manual outbound calls.

Provides alternatives to borrowers who demonstrate the ability and/or inability to pay, by offering loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing.

Negotiates reasonable payment arrangements with borrowers, assembles and provides the required documents to complete a borrower "Request for Mortgage Assistance" package in compliance with department policies and procedures.

Functions as the single point of contact for a borrower.

May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details.

Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments.

Assist with loan servicing website payments, denied access, and password resets.

Respond to escrow, loss draft, and closing document inquiries.

Provide status on a wide variety of loan servicing functions including loss draft, short sale,  Deed in Lieu of Foreclosure, modification/refinance requests, payment/credit disputes, escrow refunds, vendors for REO properties, repayment plans, and down payments on foreclosure-pending mortgages.

Perform other duties as assigned.


What You'll Need 

High school diploma or equivalent work experience

Two (2) years of collections, loss mitigation, or single point of contact experience in a call center environment

A minimum of two (2) years' experience in the Banking, Mortgage/Loan Servicing industries

Strong knowledge of the Fair Debt Collection Practices Act

Strong knowledge of relevant and industry-specific computer software packages

Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly

Negotiation skills that allow the Late Stage Collections Specialist to control the call and come to a proper resolution for both the company and the borrower

Proficient higher-level math skills needed to calculate and communicate borrower payments.

Ability to understand moderately complex collection issues and to collaborate and explore alternative solutions

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more, visit: www.carringtonmortgage.com.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.  

Apply