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Collections Assistant Jobs in Alberta (NOW HIRING)

Parkland

Team Lead, Collections

Calgary, AB

Escalate high-risk accounts to leadership with recommended actions (payment plans, collections, legal escalation, etc.)   * Assist the team with escalated customer issues and disputes, working ...

Parkland Corporation

Team Lead, Collections

Calgary, AB · On-site

Escalate high-risk accounts to leadership with recommended actions (payment plans, collections, legal escalation, etc.)   * Assist the team with escalated customer issues and disputes, working ...

Recruitment Partners

AR Collections Clerk

Edmonton, AB · On-site

$58K - $62K/yr

AR Collections Clerk Our client is searching for an AR Collections Clerk to join their team. This ... Process credit card payments and assist with customer account maintenance * Generate customer ...

CP Services

Administrative Assistant

Anzac, AB · Hybrid

Communicate schedule updates with technicians, supervisors, and clients. * Assist with accounts receivable collections by following up on outstanding invoices professionally and courteously.

Patch & Permasearch

Accounts Receivable Agent

Edmonton, AB · On-site

$22 - $22.50/hr

... Assist with other accounts receivable and administrative duties as required. Qualifications Required Minimum 3 years of Accounts Receivable, Collections, or related finance experience. Strong ...

Heritage Park

Teamster Assistant

Calgary, AB

$16.50/hr

Demonstrate responsible stewardship of our people, collections, and financial assets by driving ... Prior Teamster Assistant type experience is an asset * Ability to detect illness and behavioural ...

Skechers

CA$23.88/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

Skechers

Retail Assistant Store Manager

Edmonton, AB · On-site

CA$28/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

Skechers

Retail Assistant Store Manager

Edmonton, AB · On-site

CA$25/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

Skechers

Retail Assistant Store Manager

Edmonton, AB

CA$22.69/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

Skechers

Retail Assistant Store Manager

Edmonton, AB · On-site

CA$23.88/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

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All JobsCollections JobsCollections Assistant JobsCollections Assistant Jobs in Alberta

Collections Assistant information

See Alberta salary details

$10

$17

$23

How much do collections assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections assistant in Alberta is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges faced by a collections assistant, and how can they be addressed?

Collections Assistants often encounter challenges such as managing a large volume of artifacts, maintaining accurate records, and ensuring proper handling procedures. Attention to detail is crucial, as even minor mistakes can lead to misplacement or damage of items. Collaborating closely with curators, conservators, and registrars helps ensure smooth operations. Staying organized and proactively communicating with team members are effective strategies to overcome these challenges.

What are the key skills and qualifications needed to thrive as a collections assistant?

To thrive as a Collections Assistant, you need attention to detail, organizational skills, and a background in library science, museum studies, or a related field. Familiarity with collection management systems, cataloging software, and database tools is typically required. Strong communication, teamwork, and problem-solving abilities help you interact effectively with colleagues and handle delicate or valuable materials responsibly. These skills ensure accurate record-keeping, preservation of collections, and smooth daily operations in museums or libraries.

What is the difference between Collections Assistant vs Accounts Receivable Clerk?

AspectCollections AssistantAccounts Receivable Clerk
Primary RoleFocuses on contacting clients to collect overdue paymentsManages invoicing, payment processing, and recording transactions
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentOffice setting, often in finance or credit departmentsOffice environment, finance or accounting teams
Common Industry UsageFinance, credit control, collections departmentsAccounting, finance, billing departments

While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.

What is a collections assistant?

Collections Assistants are professionals who help manage, organize, and care for collections within museums, galleries, libraries, or archives. Their duties typically include cataloging new items, maintaining records, preparing objects for exhibition or storage, and assisting with inventory checks. They often work closely with curators and conservators to ensure the proper handling and preservation of valuable or historical items. This role may also involve helping with research requests and supporting public access to collections.
What are the most commonly searched types of Collections jobs in Alberta? The most popular types of Collections jobs in Alberta are:
What are popular job titles related to Collections Assistant jobs in Alberta? For Collections Assistant jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Collections Assistant jobs in Alberta look for? The top searched job categories for Collections Assistant jobs in Alberta are:
What cities in Alberta are hiring for Collections Assistant jobs? Cities in Alberta with the most Collections Assistant job openings:
Collections Assistant jobs near you
Infographic showing various Collections Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,146 per year, or $17.4 per hour.

Team Lead, Collections

Parkland Corporation

Calgary, AB

Full-time

Posted 22 days ago

Job description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership's midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

  • A place where you can take your career in the direction you want to grow and go
The Opportunity:
As part of Finance Shared Services team, theTeam Lead, Collections plays a critical role in our Order to Cash function. Reporting to the Supervisor, Collections, this position is responsible for coordinating the day-to-day activities of the Collections Analysts and driving the collections process to minimize past due balances and reduce bad debts. This role executes collection strategies, prepares reporting of AR accounts, provides coaching to the team, collaborates with internal stakeholders, provides solutions to resolve issues and escalates as required. The Team Lead is a working member of the team with more senior responsibilities and will maintain certain strategic accounts in an assigned customer portfolio.
Responsibilities:
Collections
  • Lead weekly reporting reviews, ensuring overdue accounts are followed up, risks are identified, and clear action plans are executed.
  • Ensure overlimit and past due accounts are placed on hold according to policy.
  • Escalate high-risk accounts to leadership with recommended actions (payment plans, collections, legal escalation, etc.)
  • Assist the team with escalated customer issues and disputes, working with Sales, Billing, Credit, Cash Apps, Management, etc. as required.
  • Provide the analysts with assistance in preparing customer account reconciliations, and coordination of efforts to clean up AR accounts.
  • Execute company collections policies and procedures; look for opportunities to optimize and coordinate improvements with the Supervisor.
  • Monitor actions on past due accounts to ensure strategies are driving positive results on delinquencies and credit losses.
  • Collaborate closely with the Cash Applications team to monitor unapplied and misapplied cash, ensuring timely resolution of allocation issues that impact collections effectiveness.
  • Partner with Credit, Cash Applications, Sales, and Operations teams to resolve escalations and customer account issues.
  • Establish and maintain positive business relationships with internal customers and key stakeholders in the collections process.
  • Coordinate efforts for significantly past due accounts with external collection agencies and legal counsel as required with the Supervisor.
  • Monitor Collections commentary added on individual accounts in the system by the team.
Analysis and Reporting
  • Prepare monthly AFDA recommendations with explanations to Management.
  • Prepare weekly AR reporting that provides timely and effective information to Management on credit and collections issues.
  • Review overlimit reports and coordinate issues with the Credit team and management, make decisions on customers to place on hold.
  • Support the Supervisor with KPI performance data to drive operational excellence and business value (% AR current, trends from previous periods, etc).
Leadership
  • Provide day-to-day coaching and support to the Collections team.
  • Create a positive team environment where collaboration, accountability, and continuous improvement are valued.
  • Foster teamwork and collaboration within the team creating synergies where we can.
  • Create a positive climate where team spirit and collaboration are fostered.
  • Assist Collections Supervisor with measuring team performance against set KPI's and actively work to remove roadblocks to be successful.
  • Support Collections Supervisor in providing the team with clear priorities and communicates expectations and responsibilities for the role.
  • Support the team's common goals defined with the Supervisor.
  • Promote a client-focused, solution-based approach aligning with Service Level Agreements.
  • Provide training to new employees on Company policies and procedures.
Operational & Service Excellence
  • Champion process improvements and system enhancements.
  • Drive continuous improvement initiatives, challenging existing practices to increase efficiency and effectiveness.
  • Act as a change leader, fostering team adaptability during organizational transformation.
  • Assists in ensuring all processes are developed and maintained in accordance with corporate policies, SOX/internal controls, tax reporting, and other regulations.
Requirements:
  • 5+ years of collections or accounts receivable (B2B) experience, with at least 2 years in a more senior capacity as Team Lead or Senior Analyst
  • Strong knowledge of collections processes, policies, and best practices.
  • Proficiency with ERP systems with the ability to navigate AR modules, run reports, and reconcile balances.
  • Fluent with Microsoft Office Suite (Word, Excel, Teams)
  • Intermediate Excel skills including lookups, pivot tables, conditional formatting, and ad hoc analysis/reporting.
  • Oil and Gas and/or Shared Services experience is an asset.
  • Experience working with collection agencies and legal counsel, including settlements, litigation, and follow-up with third parties.
  • Strong ability to perform root cause analysis, identify process gaps, and recommend improvements; solutions-driven mindset.
  • Excellent written and verbal communication skills with the ability to adapt style to different audiences and influence stakeholders.
  • Proven experience with competing priorities in a high-volume, fast-paced environment.
  • Organized, self-starter, and results-driven with a demonstrated ability to operate independently while aligning to business objectives.
Humble. Hungry. Smart. Does this sound like you?
Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with!
We Want You To Shine:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.
Belonging Matters. Because You Do:
We are an equal opportunity employer and encourage applications from all qualified individuals.
Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another's unique contributions.
We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.
The Fine Print:
Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
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Employment Type: Permanent Full Time
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About Parkland

Sourced by ZipRecruiter

With a team of over 10,000 employees at our main hospital and surrounding area clinics, Parkland is one of the largest public hospital systems in the country. For over 100 years, we remain dedicated to providing the best patient experience for those in our care. As a Parkland team member, you have the opportunity to apply your skills and talents as well as advance your knowledge and career goals. We offer meaningful careers that build on our vision of defining the standards of excellence in public health.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Calgary, AB, CA

Social media

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