Collections Assistant Jobs in Calgary, AB (NOW HIRING)

We are seeking an experienced and detail-oriented Accounts Receivable Manager to lead and support the day-to-day accounts receivable operations within a growing organization. This role is responsible for overseeing invoicing, collections, customer account reconciliations, reporting, and cash flow support while ensuring the accuracy and efficiency of AR processes.

The successful candidate will provide leadership and guidance to the AR team, partner closely with cross-functional departments, and contribute to process improvement initiatives, ERP enhancements, and system optimization efforts. This position is ideal for a collaborative finance professional who enjoys balancing operational execution with team leadership and continuous improvement.

• Provide day-to-day leadership, support, and direction to the Accounts Receivable team.
• Assist team members with issue resolution, prioritization, and workflow management.
• Support onboarding, training, cross-training, and ongoing professional development.
• Foster a collaborative, customer-focused, and accountable team culture.
• Monitor team performance and help identify opportunities for improved efficiency and effectiveness.

• Oversee daily AR activities, including invoicing, collections, account reconciliations, credit memos, and account adjustments.
• Monitor aging reports and proactively manage overdue accounts to support timely collections.
• Review invoices, credits, and adjustments for accuracy and compliance with internal policies.
• Investigate and resolve billing discrepancies, customer disputes, and payment issues.
• Maintain accurate and current customer account records.
• Support month-end close activities, including accruals, rebate entries, reconciliations, and AR reporting.

• Prepare and analyze recurring accounts receivable reports for management.
• Track collection performance, aging trends, and outstanding balances.
• Support cash flow forecasting initiatives through collection analysis and reporting.
• Identify collection risks and escalate concerns appropriately.
• Provide actionable recommendations to improve collections and reduce outstanding receivables.

• Identify and implement opportunities to improve AR processes, controls, and efficiencies.
• Support ERP implementations, system upgrades, testing, and process enhancements.
• Collaborate with Finance and operational teams to streamline billing, collections, and reporting workflows.
• Develop and maintain standardized procedures and best practices.

• Partner with Finance, Operations, Sales, and Customer Service teams to resolve customer billing and collection matters.
• Build and maintain strong relationships with customers to support effective issue resolution and collections.
• Assist with audit requests and ensure compliance with internal controls and accounting policies.
• Ensure adherence to company procedures, financial controls, and accounting standards.

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• CPA designation or active pursuit of a CPA is considered an asset.
• Minimum 5+ years of progressive Accounts Receivable experience.
• Previous leadership, supervisory, or team lead experience preferred.
• Experience within construction, industrial services, manufacturing, energy, oil & gas, or related industries is considered an asset.
• Experience supporting ERP systems, implementations, or process transformation initiatives is an asset.

• Accounts Receivable Management
• Collections & Cash Application
• Account Reconciliations
• Invoicing & Billing
• Credit Memos & Adjustments
• Revenue Recognition
• Microsoft Excel
• Financial Reporting
• Process Improvement
• ERP Systems

• CPA designation.
• Bilingual in English and French.
• Prior experience leading or mentoring an AR team.
• Experience supporting ERP implementations, upgrades, or system conversions.
• Industry experience in construction, industrial services, manufacturing, energy, or related sectors.

• Strong communication and relationship-building skills.
• Excellent problem-solving and analytical abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused approach to collections and issue resolution.
• Collaborative mindset with the ability to work cross-functionally.
• Leadership presence with the ability to coach, mentor, and develop team members.
• Adaptability and openness to process improvements and organizational change.

Job Type & Location

This is a Permanent position based out of Calgary, AB.

The pay range for this position is $80000.00 - $100000.00/yr.

This is a fully onsite position in Calgary,AB.

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, les achats, la chaine d’approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l’industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du classement Fortune 500. Nous sommes fiers d’avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.

Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître d’autres options d’accommodement.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.