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Collections Admin Assistant Jobs in Madison, WI (NOW HIRING)

CSM COMPANIES INC GROUP

Administrative Assistant

Madison, WI · On-site

$18 - $24.25/hr

Administer loan processing including scheduling ACH batches, NSF payment reversals, loan ... collections, etc. * Deposit check receipts * Process rental check-outs and check-ins * Create new ...

Jaybird Senior Living

Certified Medication Aide

Stoughton, WI · On-site

$15.50 - $19.25/hr

Administer prescribed medications and treatments in accordance with nursing standards. * Document ... * Assist with vital signs, lab collections, and follow-up communications with families and ...

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All JobsCollections Admin JobsCollections Admin Assistant JobsCollections Admin Assistant Jobs in Madison, WI

Collections Admin Assistant information

See Madison, WI salary details

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How much do collections admin assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collections admin assistant in Madison, WI is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.
What are popular job titles related to Collections Admin Assistant jobs in Madison, WI? For Collections Admin Assistant jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Collections Admin Assistant jobs in Madison, WI look for? The top searched job categories for Collections Admin Assistant jobs in Madison, WI are:
Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in Madison, WI as of June 2026, with employment types broken down into 3% As Needed, 27% Full Time, 67% Part Time, 2% Temporary, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,990 per year, or $20.2 per hour.

Administrative Assistant

CSM COMPANIES INC GROUP

Madison, WI • On-site

$18 - $24.25/hr

Other

Re-posted 2 days ago

Job description

Summary:
The Administrative Assistant is responsible for day to day administrative duties of CSM Financial under the direction of the Finance Associate.
Responsibilities:
  • Process various transactions for financial services and truck leasing businesses
  • Support business leaders to improve process efficiency
  • Perform other related tasks as assigned by the business segment leadership

Duties:
  • Administer fuel tax reporting, investigate and approve invoices, vehicle titling and registration, etc.
  • Administer loan processing including scheduling ACH batches, NSF payment reversals, loan modifications, collections, etc.
  • Deposit check receipts
  • Process rental check-outs and check-ins
  • Create new customer records from incoming credit applications
  • Other office duties as assigned

Education, Skills, Experience:
  • Associate's degree in Accounting or related field required
  • Prior experience in equipment financing or leasing is a plus
  • Good understanding and knowledge of common accounting concepts
  • Ability to learn systems applications
  • Preferred software experience: Excel
  • Strong organizational skills
  • Attention to fine detail and accuracy
  • Excellent written, verbal, and customer communications skills
  • The ability to prioritize and handle several tasks simultaneously

Work Environment, Physical Demands:
  • Ability to sit, stand, bend, kneel, stoop and lift/move up to 25 lbs. on a regular basis
  • Ability to work in a dealership environment to include 8 - 12 hour days with frequent exposure to weather elements

CSM Job Standards Accountabilities:
Customer Focus: Actively looking for ways to identify customer needs. Then efficiently and effectively addressing those needs.
Communication - Visual and Verbal: Listening, speaking, and signaling so others can understand. Communicate in spoken English well enough to be understood by others.
Teamwork: Working cooperatively in a professional demeanor to complete work assignments.
Health, Safety, and Security: Recognize and mitigate safety hazards including hazardous materials, environmental hazards, and accident conditions on a construction site. Follow appropriate security procedures.
Scheduling and Coordinating: Making arrangements that fulfill all requirements as efficiently and economically as possible.
Problem Solving/Decision-making: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.
Adaptability and Lifelong Learning: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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