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Collections Account Manager Jobs in Michigan (NOW HIRING)

Account Manager

Bay City, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Account Manager

Kalamazoo, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Hastings, MI · On-site

$17 - $18.28/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Adrian, MI · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Owosso, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Detroit, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Mount Clemens, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Grand Rapids, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Detroit, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Account Manager

Dearborn, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Jackson, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Owosso, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Account Manager

Coldwater, MI · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Niles, MI · On-site

$16 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Bay City, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Hastings, MI · On-site

$17 - $18.28/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Bilingual Account Manager

Wyoming, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Showing results 21-40

Collections Account Manager information

See Michigan salary details

$25.7K

$57.4K

$92.4K

How much do collections account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for collections account manager in Michigan is $57,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $68,400.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What are popular job titles related to Collections Account Manager jobs in Michigan? For Collections Account Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Michigan look for? The top searched job categories for Collections Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Collections Account Manager jobs? Cities in Michigan with the most Collections Account Manager job openings:
Infographic showing various Collections Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,365 per year, or $27.6 per hour.

Account Manager

Rent A Center

Bay City, MI • On-site

$14.45 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Rent-A-Center rating

6.0

Company rating: 6.0 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

44th of 62 rated furniture retailers


Job description

Ready to do your best work?

Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ?

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Position Summary

If you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

·       Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships

·       Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards

·       Maintain account health and secure payment commitments utilizing account management tools

·       Complete assigned routes for deliveries, pickups, and account follow-ups

·       Deliver white-glove customer service in-store, over the phone, and in customers’ homes

·       Contribute to sales growth and generate new rental agreements

·       Safely transport, install, and handle merchandise

·       Maintain showroom standards and company vehicles

·       Adhere to all company safety and operational guidelines

Qualifications

·       High school diploma or equivalent

·       At least 18 years of age

·       Valid driver’s license with good driving record

·       Strong communication and customer service skills

Physical Requirements

·       Ability to lift and move heavy merchandise

·       Ability to drive a box truck

·       Standing and driving for extended periods of time

Schedule & Work Environment

·       Full-time, Monday–Saturday

·       Sundays off plus one weekday off

·       Physically active role requiring lifting, bending, and standing

Benefits

·       Rapid growth and advancement opportunities

·       Weekly pay

·       Paid time off

·       Medical, dental, vision, life & disability insurance

·       Industry leading 401(k) with company match

·       Flexible Spending & Health Savings Accounts

·       Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.


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