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Collections Account Manager Jobs in Michigan (NOW HIRING)

POSITION Our Account Managers are part of an enthusiastic and motivated team of retail financial ... Collections experience (e.g., collector, collections representative, collections associate ...

Account Manager

Saginaw, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Muskegon, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Detroit, MI

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Pontiac, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Kalamazoo, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Dearborn, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Adrian, MI · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Niles, MI · On-site

$16 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Bay City, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Coldwater, MI · On-site

$13.73 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Grand Rapids, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Warren, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Mount Clemens, MI · On-site

$15.17 - $17.85/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Collections Specialist $25-$27/hour | Full-Time Holland, MI Why This Opportunity Stands Out: • ... managing multiple accounts and deadlines • Experience using accounting software and Excel • ...

Account Manager

Flint, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Bay City, MI · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

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Showing results 1-20

Collections Account Manager information

See Michigan salary details

$25.7K

$57.4K

$92.4K

How much do collections account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for collections account manager in Michigan is $57,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $68,400.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What are popular job titles related to Collections Account Manager jobs in Michigan? For Collections Account Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Michigan look for? The top searched job categories for Collections Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Collections Account Manager jobs? Cities in Michigan with the most Collections Account Manager job openings:
Infographic showing various Collections Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,365 per year, or $27.6 per hour.

Account Manager

ABC Valued Client

Rochester Hills, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

POSITION

Our Account Managers are part of an enthusiastic and motivated team of retail financial service professionals! You will be helping our customers get the cash they need, when they need it. You will also be working in a friendly environment with great opportunities and benefits, where talented employees can get ahead!

KEY RESPONSIBILITIES

  • Provide exceptional customer service with every existing and potential customer
  • Educate customers on all product offerings
  • Process loan applications and make loans
  • Safeguard and maintain customer records
  • Make collection calls on overdue loans
  • Open and close the store

REQUIREMENTS

  • Exceptional customer service attitude
  • 3 years previous experience in retail, banking, hospitality, customer service, or collections
  • Some computer familiarity or skills
  • Able to work Monday to Saturday
  • High school diploma / GED
  • Reliable transportation and valid driver’s license
  • Must pass credit, MVR (driving record) and criminal background checks

PREFERRED QUALIFICATIONS

  • Retail sales experience (e.g., store manager, assistant store manager)
  • Banking experience (e.g., branch manager, assistant branch manager, bank teller)
  • Hospitality experience (e.g., restaurant / hotel / property manager, restaurant / hotel / property assistant manager)
  • Customer service experience (e.g., customer service representative, customer service associate)
  • Collections experience (e.g., collector, collections representative, collections associate)

COMPENSATION

  • Highly competitive pay!
  • Receive up to 12% increase in pay in your first year through scheduled wage increases!
  • Earn up to an additional $750 in performance incentives every month!

BENEFITS

  • Medical, dental, vision
  • Voluntary life/ AD&D
  • Short-term & long-term disability
  • 401(k) with company match
  • Paid vacation, holidays, and sick time
  • Paid maternity, paternity, extended medical leave and jury duty
  • Business casual work environment
  • Corporate discount program on personal cell phone accounts with select providers

ONE OF THE BEST RETAIL SCHEDULES AVAILABLE

  • No Sundays!
  • Half days on Saturdays!
  • Close early evenings Monday-Friday!