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Collections Account Manager Jobs in Delaware (NOW HIRING)

Republic Services

Ops Manager MRF

New Castle, DE · On-site

Provide leadership for the recycling and other post-collections operations of a Materials Recycling ... Health care and dependent care spending accounts. Short- and long-term disability. Life insurance ...

Republic Services

Ops Manager MRF

New Castle, DE · On-site

Provide leadership for the recycling and other post-collections operations of a Materials Recycling ... Health care and dependent care spending accounts. Short- and long-term disability. Life insurance ...

Troutman Pepper

Finance Manager

Wilmington, DE · On-site

Provide analytical support for working capital, including tracking and analyzing WIP and accounts ... improve collections and reduce days outstanding. * Lead process improvement and "finance ...

Centstone HC

Patient Financial Services Manager

Dover, DE · On-site

$82K - $128K/yr

Oversee patient collections, financial counseling, cash reconciliation, refunds, and treasury ... Collaborate with internal departments to resolve patient account issues and support efficient ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Delaware

Collections Account Manager information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do collections account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for collections account manager in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Delaware?

For Collections Account Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Delaware look for?

The top searched job categories for Collections Account Manager jobs in Delaware are:

What cities in Delaware are hiring for Collections Account Manager jobs?

Cities in Delaware with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $65,873 per year, or $31.7 per hour.

Accounts Receivable (A/R) Specialist

Regional Medical Management Services LLC

Wilmington, DE • On-site

$19.75 - $26/hr

Full-time

Re-posted 4 days ago

Job description

Position Summary

RMMS is seeking a detail-oriented Accounts Receivable (A/R) Specialist to join our revenue cycle team. The A/R Specialist is responsible for following up on outstanding insurance and patient balances, resolving denied and rejected claims, filing timely appeals, and ensuring accurate, prompt collection of revenue owed to the practice. This role works closely with billers, coders, and front-office staff to identify root causes of delayed payment and recover revenue. Reports to the Medical Billing Supervisor.

Key ResponsibilitiesInsurance Follow-Up & Collections
  • Work assigned A/R aging buckets daily; prioritize followup by dollar amount, payer, age, and timelyfiling risk.
  • Contact commercial, Medicare, Medicaid, and Workers' Comp payers via phone, payer portals, and EDI to research claim status and resolve unpaid claims.
  • Document every account touch with clear, timestamped notes capturing payer contact, reference numbers, next steps, and followup dates.
  • Meet or exceed productivity standards and quality benchmarks set by leadership.
    • Denials, Appeals & Rejections
  • Review denied and rejected claims; identify root cause (coding, eligibility, authorization, medical necessity, timely filing, coordination of benefits, duplicate, etc.).
  • Correct and resubmit claims; draft and submit timely written appeals with supporting documentation per payer requirements.
  • Track appeal status, escalate aged appeals, and pursue secondlevel appeals when warranted.
  • Identify denial trends by payer, CPT, provider, or location; report patterns to the supervisor to drive upstream fixes.
    • Account Resolution & Adjustments
  • Post payer adjustments, contractual allowances, and approved writeoffs accurately within practice management system policies.
  • Submit refund requests, recoupment responses, and creditbalance resolutions in coordination with the billing supervisor.
    • Reporting, Compliance & Collaboration
  • Maintain accurate productivity logs; participate in weekly A/R review meetings and report on assigned Accounts.
  • Comply with HIPAA, payer requirements, and internal policies; protect Protected

    • Health Information (PHI) at all times.

  • Partner with coders, frontdesk, and clinical staff to resolve documentation, coding, or registration issues that affect claim payment.
  • Contribute to process improvement by identifying inefficiencies and suggesting workflow or system enhancements.

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