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Collections Account Manager Jobs in Delaware (NOW HIRING)

Provide leadership for the recycling and other post-collections operations of a Materials Recycling ... Health care and dependent care spending accounts. Short- and long-term disability. Life insurance ...

Provide leadership for the recycling and other post-collections operations of a Materials Recycling ... Health care and dependent care spending accounts. Short- and long-term disability. Life insurance ...

Our openings include receptionist, data entry, customer service, collections, office managers, call center, terminal manager, administrative assistant, accounts payable clerk, accounts receivable ...

Patient Financial Services Manager

Dover, DE ยท On-site

$82K - $128K/yr

Oversee patient collections, financial counseling, cash reconciliation, refunds, and treasury ... Collaborate with internal departments to resolve patient account issues and support efficient ...

Assistant Property Manager

Dover, DE ยท On-site

$23 - $26/hr

As an Assistant Property Manager, you will play a vital role in the smooth operation of the ... Leasing, Collections, and Resident Services: Address delinquent accounts and initiate the eviction ...

Accounts Receivable Specialist

Wilmington, DE ยท Hybrid

$26.59 - $33.28/hr

Work closely with the Collections department to apply pending and unallocated payments. * Complete ... Communication and information management skills. Ability to meet deadlines. This individual should ...

Showing results 41-60

Collections Account Manager information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do collections account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections account manager in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What are popular job titles related to Collections Account Manager jobs in Delaware? For Collections Account Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Delaware look for? The top searched job categories for Collections Account Manager jobs in Delaware are:
What cities in Delaware are hiring for Collections Account Manager jobs? Cities in Delaware with the most Collections Account Manager job openings:
Infographic showing various Collections Account Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,873 per year, or $31.7 per hour.

Accounts Receivable (A/R) Specialist

Regional Medical Management Services LLC

Wilmington, DE โ€ข On-site

$19.75 - $26/hr

Full-time

Re-posted 12 days ago


Job description

Position Summary

RMMS is seeking a detail-oriented Accounts Receivable (A/R) Specialist to join our revenue cycle team. The A/R Specialist is responsible for following up on outstanding insurance and patient balances, resolving denied and rejected claims, filing timely appeals, and ensuring accurate, prompt collection of revenue owed to the practice. This role works closely with billers, coders, and front-office staff to identify root causes of delayed payment and recover revenue. Reports to the Medical Billing Supervisor.

Key ResponsibilitiesInsurance Follow-Up & Collections
  • Work assigned A/R aging buckets daily; prioritize followup by dollar amount, payer, age, and timelyfiling risk.
  • Contact commercial, Medicare, Medicaid, and Workers' Comp payers via phone, payer portals, and EDI to research claim status and resolve unpaid claims.
  • Document every account touch with clear, timestamped notes capturing payer contact, reference numbers, next steps, and followup dates.
  • Meet or exceed productivity standards and quality benchmarks set by leadership.
  • Denials, Appeals & Rejections
  • Review denied and rejected claims; identify root cause (coding, eligibility, authorization, medical necessity, timely filing, coordination of benefits, duplicate, etc.).
  • Correct and resubmit claims; draft and submit timely written appeals with supporting documentation per payer requirements.
  • Track appeal status, escalate aged appeals, and pursue secondlevel appeals when warranted.
  • Identify denial trends by payer, CPT, provider, or location; report patterns to the supervisor to drive upstream fixes.
  • Account Resolution & Adjustments
  • Post payer adjustments, contractual allowances, and approved writeoffs accurately within practice management system policies.
  • Submit refund requests, recoupment responses, and creditbalance resolutions in coordination with the billing supervisor.
  • Reporting, Compliance & Collaboration
  • Maintain accurate productivity logs; participate in weekly A/R review meetings and report on assigned Accounts.
  • Comply with HIPAA, payer requirements, and internal policies; protect Protected
  • Health Information (PHI) at all times.

  • Partner with coders, frontdesk, and clinical staff to resolve documentation, coding, or registration issues that affect claim payment.
  • Contribute to process improvement by identifying inefficiencies and suggesting workflow or system enhancements.