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Collections Account Manager Jobs in Delaware (NOW HIRING)

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39K - $66K/yr

Monitor and analyze accounts receivable reporting to identify and prioritize necessary actions ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Ready 4 Work

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

... collections department • Responsible for monitoring and maintaining assigned accounts • ... and senior management when necessary to accelerate the collection process • Perform other ...

Mission Lane

Compliance Manager

Wilmington, DE · On-site +1

$129K - $140K/yr

Every fraud dispute, collections action and back-office process affects a real person. When those ... spending account (for childcare and healthcare), life insurance, and a remote-first work ...

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Showing results 21-40

All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Delaware

Collections Account Manager information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do collections account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections account manager in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What are popular job titles related to Collections Account Manager jobs in Delaware? For Collections Account Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Delaware look for? The top searched job categories for Collections Account Manager jobs in Delaware are:
What cities in Delaware are hiring for Collections Account Manager jobs? Cities in Delaware with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,873 per year, or $31.7 per hour.

Customer Service /Collections Representative

Active Staffing Services, Inc.

Newark, DE • On-site

$15.75 - $21.25/hr

Other

Re-posted 18 days ago

Job description

Job #: 791887 Title: Customer Service /Collections Representative Location: Newark, Delaware Salary Range: 15.00-16.50 Position: Customer Service Representative Description:
Job Title: Account Manager
Reports to: - General Manager Department: Recovery Department -Section Manager
Summary:
To contact specified individuals in an effort to retrieve any and all of our client's accounts receivables. Essential Functions:
1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
2. Work minimum number accounts per hour as set forth by management.
3. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
4. Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.
5. Perform all phases of skip tracing work
6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
7. Adhere to and abide by all regulations as set forth by the FDCPA. 8. Any other duties as assigned by General Manager or Section Manager.
Qualifications:
1. Good written and oral communication skills.
2. Good organization skills.
3. Ability to work well under pressure, to work independently, and to meet deadlines.
4. Goal oriented and motivated.
5. Experience in agency or bank recovery preferred, but not necessary.
6. Telemarketing and/or customer service skills a plus.
7. Knowledge of the FDCPA, credit bureau reports, and computers helpful.
Requirements:
1. Must be available to attend and complete entire training program.
2. Required to work 40 hours per week.
3. Required to work at least 2 nights per week (until 9:00 pm)
Requirements: Job Type: Temp to Hire Post Date: 11/15/2024
If you are an associate that has already registered with Active Staffing Services, please log into your Web Portal to apply for this position.

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