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Collection Jobs in Scranton, PA (NOW HIRING)

TSMG

Driver in Stroudsburg, PA

Stroudsburg, PA · On-site

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. The goal of the project is to help collect images of streets, main points of interest and ...

TSMG

Driver in Wilkes-Barre, PA

Wilkes Barre, PA · On-site

$16 - $20.25/hr

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. The goal of the project is to help collect images of streets, main points of interest and ...

Geisinger

Phlebotomist

Wilkes Barre, PA

$16.25 - $20.25/hr

Phlebotomists are responsible for collection and procurement of blood and human specimens in the clinical setting. This role is an important component of patient experience, and the individual is ...

Geisinger Health

Phlebotomist

Wilkes Barre, PA · On-site

$16.25 - $20.25/hr

Phlebotomists are responsible for collection and procurement of blood and human specimens in the clinical setting. This role is an important component of patient experience, and the individual is ...

TSMG

Driver in Stroudsburg, PA

Stroudsburg, PA · On-site

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points ...

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All JobsCollection JobsCollection Jobs in Scranton, PA

Collection information

See Scranton, PA salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collection in Scranton, PA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Scranton, PA?

The most popular types of Collection jobs in Scranton, PA are:

What are popular job titles related to Collection jobs in Scranton, PA?

For Collection jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Scranton, PA look for?

The top searched job categories for Collection jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Collection jobs?

Cities near Scranton, PA with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,251 per year, or $19.8 per hour.

School of Phlebotomy - 6-Week Accelerated Program (Full Time, Float Opportunities)

St. Luke's University Health Network

Albrightsville, PA

$16 - $20/hr

Full-time

Posted 5 days ago

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.Looking for a new career? Join the St. Luke's Phlebotomy Accelerated Training program, starting October 12, 2026, where you will learn how to obtain blood specimens from patients using appropriate blood collection equipment (needles, lancets, etc.), as well as non-blood specimens, according to Laboratory Specimen Collection Manual and Phlebotomy Procedure Manual.
This 6-week accelerated program will pay you full-time 40 hours while training, upon completion of program you will be placed in a full-time position. Training includes five weeks of lectures and one week of hands-on clinical experience. Classes will be held Monday through Friday from 8:00 AM - 4:30 PM at our education center located at our Allentown St Luke's Center. Work schedule upon successful completion of the program:
- Full Time, 6am-6pm 3 days a week or 6am-2pm Mon-Fri
with weekend requirements every 4th Saturday and 8th Sunday
Scheduling may vary based on department needs.

JOB DUTIES AND RESPONSIBILITIES:

  • Attend and participate in the SLUHN School of Phlebotomy (SOP) didactic sessions, classroom clinicals, and clinical externship per SOP handbook

  • Successfully complete the SOP didactic & classroom clinical portion of the program, as defined by the SOP handbook, prior to the clinical externship

  • Interprets verbal and written physician orders (paper and electronic)

  • Obtains blood specimens (and non-blood specimens) from patients using appropriate collection equipment (needles, lancets, cups, etc.) and follows safe practices according to the Laboratory Specimen Collection Manual and Phlebotomy Procedure Manual in a timely manner.

  • Identifies patients by having patient repeat their name and birth date and comparing the information to physician request and labels (or registration form). Labels specimens accurately

  • Responsible for handling and processing laboratory specimens according to Accession Procedure Manual including operation of a centrifuge and proper specimen transfer and storage

  • Performs equipment maintenance, computer entry, and communicates with hospital staff, physician offices

  • Follow correct specimen packing for transport of specimens through the pneumatic tube system or transport by courier

PHYSICAL AND SENSORY REQUIREMENTS:

Standing for up to 8 hours per day, up to several hours at a time; Ability to operate a motor vehicle in order to collect specimens at off-site locations. In order to satisfy the physical requirements in a typical workday, when performing essential functions employee must have the ability to sit for 0-2 hours. In a typical workday, the manual dexterity and ability to use fingers/hands for repetitive action would include frequent fingering, continuous handling, palpating veins, rare grasping and occasional twisting/turning. In a typical workday, when performing essential functions, the phlebotomist must have the ability to use upper extremities for occasional lifting and frequent carrying of objects weighing up to fifteen pounds. In order to perform the essential functions, a phlebotomist must have ability to frequently stoop/bend. Additional physical requirements of the essential functions would include restraining and holding uncooperative patients. Sensory requirements necessary to perform essential functions in a typical workday include the ability for touching, hearing normal conversation, and seeing with general vision. Must be able to wear exam gloves and face masks (PPE).

EDUCATION:

High school diploma or equivalent required.

TRAINING AND EXPERIENCE:

Applicants will be required to have a successful interview as part of the selection process. Successful completion of background checks, a pre-hire physical and drug/nicotine screen are required. Must have a valid driver's license.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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