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Collection Jobs in Scranton, PA (NOW HIRING)

Phlebotomist I - Phlebotomy - Full Time

Tunkhannock, PA · On-site

$15.75 - $19.50/hr

Phlebotomist I - Lab Collection | Up to a $5.000.00 Sign-On Bonus | Guthrie Lourdes Hospital in Binghamton, NY Looking to start a career in Phlebotomy or expand your lab experience? Join Guthrie as a ...

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. The goal of the project is to help collect images of streets, main points of interest and ...

Driver in Wilkes-Barre, PA

Wilkes Barre, PA · On-site

$16 - $20.25/hr

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. The goal of the project is to help collect images of streets, main points of interest and ...

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points ...

Showing results 21-40

Collection information

See Scranton, PA salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collection in Scranton, PA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are the most commonly searched types of Collection jobs in Scranton, PA? The most popular types of Collection jobs in Scranton, PA are:
What are popular job titles related to Collection jobs in Scranton, PA? For Collection jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Scranton, PA look for? The top searched job categories for Collection jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Collection jobs? Cities near Scranton, PA with the most Collection job openings:
Infographic showing various Collection job openings in Scranton, PA as of August 2026, with employment types broken down into 1% Internship, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,251 per year, or $19.8 per hour.

Experienced Phlebotomist, Region/Float (Full Time, Part Time, Per Diem)

St. Luke's University Health Network

Stroudsburg, PA • On-site

$17.50 - $21/hr

Full-time

Posted 7 days ago


St. Luke's University Health Network rating

7.1

Company rating: 7.1 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

380th of 887 rated healthcare providers


Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.Here at St. Luke's, PCRAFT values are the guiding core principles of our health care team and the qualities we strive for with every encounter. Pride, caring, respect, accountability, flexibility and teamwork are the qualities our team will deliver every time.
As a patient or prospective employee, you can count on every member of the St. Luke's team to display PCRAFT values in every situation.
St. Luke's Lab Services provide accessible, convenient lab work in 60 locations spanning multiple regions. Our labs are dedicated to providing the highest quality testing and customer-focused lab services using the latest technology and equipment. The Phlebotomist obtains blood specimens from patients using appropriate blood collection equipment (needles, lancets, etc.) according to Laboratory Specimen Collection Manual and Phlebotomy Procedure Manual. Join the team that is the region's leading lab service provider!

A qualified candidate will provide phlebotomy services for one of the regions listed below on-site St. Luke's labs.
REGION LOCATIONS, Openings will vary by region availability:

  • Central Region: Bath, Bethlehem,
    Center Valley, Hellertown and Nazareth
  • East Region: Belvidere-NJ, Phillipsburg, NJ, Wind Gap, Easton, Stroudsburg, Brodheadsville, Pocono Summit and Smithfield
  • North Region: Albrightsville, Hazelton, Jim Thorpe, Lehighton, Mahanoy City, Nesquehoning, Palmerton, Pottsville and Tamaqua
  • West Region: Allentown, Fogelsville, Hamburg, Kutztown, Leesport, Macungie, Northampton, Pennsburg, Quakertown, Reading, Walnutport, Whitehall, Sellersville, Harleysville and Upper Perkiomen.

SHIFT DETAILS:

Apply now to talk to a recruiter about our current openings!

Full time, 36 - 40 hours per week

Part time, less than 36 hours per week

Hours: 6am-10am, 6am-12pm, 6am-2pm or 6am-6pm

Weekday shifts with every third Saturday required (Float -every fourth Saturday and every eighth Sunday)

JOB DUTIES AND RESPONSIBILITIES:

  • Interprets verbal and written physician orders, obtains blood specimens from patients (all ages) using appropriate blood collection equipment (needles, lancets, etc.), handles and processes lab specimens, and follows safe practices according to the SLUHN policies/manuals
  • Perform outpatient EKG's (as needed), operates centrifuge, and ensure proper specimen transfer and storage
  • Timely communications to the outpatient lab central scheduler, regional coordinators, and managers
  • Travel between sites, when needed, for unscheduled absences and/or emergencies
  • On an ongoing basis, review for understanding and comply with all Network and departmental policies and procedures

EDUCATION:

High school diploma or equivalent required; associate or bachelor's degree preferred.

TRAINING AND EXPERIENCE:

Required:Phlebotomy program completion certificate or documented competency through a recognized training program, including a minimum of 100 successful venipunctures, is required Basic computer skills, with the ability to accurately use Epic or other electronic health record systems, registration tools, kiosk workflows, and related laboratory applications. Strong customer service skills. Reliable transportation to arrive at work locations as scheduled.

Preferred:One year of phlebotomy experience. Experience with outpatient laboratory workflows, patient service center operations, specimen collection, specimen handling, processing, registration, and patient identification practices preferred. Experience using Epic or another electronic health record, registration, or laboratory information system preferred.

PHYSICAL AND SENSORY REQUIREMENTS:

This position requires the ability to perform physical and sensory activities commonly associated with Patient Service Center operations. Physical demands include continuous balancing, crouching, fine manipulation, gross manipulation, twisting, and walking; consistent standing; frequent reaching and sitting; occasional kneeling; and rare climbing, crawling, and use of foot or leg controls. Keyboarding and data entry are performed continuously in support of registration, EHR documentation, order entry, and related workflows. Lifting and carrying requirements include continuous lifting or carrying of 1 to 10 pounds, frequent lifting or carrying of 11 to 49 pounds, and rare lifting or carrying of 50 pounds or more. Pushing and pulling requirements include continuous pushing or pulling of 10 pounds or less, occasional pushing or pulling of 11 to 49 pounds, and rare pushing or pulling of 50 pounds or more. Sensory and communication demands include continuous hearing, vision, and verbal communication to accurately understand instructions, communicate with patients and team members, and support safe patient care. Vision requirements include near, far, peripheral, and color vision. Environmental and operational considerations include consistent operation of a car for travel to assigned location, with rare operation of other equipment as applicable. The role involves frequent exposure to biological materials and rare exposure to chemical, radiological, heat, cold, or other environmental factors that may require the use of appropriate personal protective equipment.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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