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Collection Jobs in Phoenix, AZ (NOW HIRING)

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ

$22 - $29.25/hr

Coordinate collection strategy and customer communication with field personnel. * Continuously seek to improve payment processing solutions for varying customer payment types, including ACH and ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

... collection escalations. • Recommend credit holds and write-offs. • Coordinate collection strategy and customer communication with field personnel. • Continuously seek to improve payment ...

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Collection information

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How much do collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collection in Phoenix, AZ is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Phoenix, AZ? The most popular types of Collection jobs in Phoenix, AZ are:
What are popular job titles related to Collection jobs in Phoenix, AZ? For Collection jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Phoenix, AZ look for? The top searched job categories for Collection jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Collection jobs? Cities near Phoenix, AZ with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,329 per year, or $18.9 per hour.

Part-Time Doorstep Trash Collection Specialist - Nights

Valet Living

Glendale, AZ

$16.50/hr

Part-time

Re-posted 15 days ago

Valet Living rating

6.4

Company rating: 6.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

60th of 90 rated recycling and waste

Job description

Earn reliable extra income close to home with a consistent evening schedule.

We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and welcoming for the people who live there.

This role is ideal if you're looking for reliable extra income, a second job, and consistent evening work close to home.

What You'll Do

Every service night, you'll help keep apartment communities clean and welcoming by collecting bagged trash and cardboard recycling from residents' doorsteps, so it's gone by morning.

  • Collect bagged trash and cardboard from apartment doorsteps and transport it to the on-site compactor.
  • Service one or more nearby apartment communities during your shift, all within the same local area
  • Stay active by walking apartment communities, climbing stairs, and working outdoors.
  • No long-distance driving, bulk item collection, or off-site dumping.
  • Use our mobile app to check in, track your work, and take photos when needed

Why You'll Like This Role

  • Non-Truck Pay Rate: $16.50 per hour
  • Truck Pay Rate: $19.50 per hour
  • Consistent Evening Schedule: Typically, 10-15+ hours per week
  • Various Schedules: Most schedules run Sunday-Thursday starting after 7:00 or 8:00 PM(SUNDAYS ARE MANDATORY)
  • Steady Work: Consistent work and reliable hours
  • Fast Pay: Get paid quickly with DailyPay
  • Extra Income: Ideal for a second job or supplemental earnings
  • Stay Local: Assigned to a community near where you live
  • Fast Hiring Process: Apply today and get started quickly

Qualifications

  • Must be 18 years of age or older
  • Smartphone with a data plan to download and use our work app, and willingness to receive SMS/text communications throughout the pre-employment process and employment, including updates, scheduling, and work-related information.
  • Authorized to work in the U.S. (proof required)
  • Ability to work independently and follow a consistent routine
  • Reliable transportation: Open-bed pickup truck or vehicle with trailer preferred
  • Valid driver's license, reliable transportation and auto insurance preferred

Physical Requirements

  • Lift and carry up to 50 lbs.
  • Walk long distances and climb multiple flights of stairs
  • Work around bagged trash and waste
  • Work outdoors in various weather conditions

Why Service Valets Choose This Role

  • Stay Active: Get paid to move instead of sitting at a desk
  • Consistent Evening Schedule: Easy to fit around a full-time job, school, or family schedule
  • Career Growth: We believe in developing talent from within. Half of our Area Leaders were promoted from Service Valet positions.
  • Referral Bonuses: Earn extra when you refer others to join the team
  • Safety First: Gloves, safety vests, and equipment provided
  • Make a Difference: Help keep apartment communities clean and welcoming every service night.

Apply today!

The application window for this opportunity is ongoing

Are you a current Valet Living employee? If so, click here to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

What Valet Living employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valet Living

Sourced by ZipRecruiter

Valet Living is the largest nationally recognized full-service amenities provider to the multifamily housing industry, performing more than 470 million amenity services annually, encompassing 1.8 million apartment homes in 40 states. Valet Living uses specialized technology that empowers its trusted associates to deliver standard-setting amenities in communities where people want to live. Valet Living has been setting the standard for residential living since 1995 and has been proven to increase property value. Valet Living is a portfolio company of the private equity group GI Partners.

Industry

Real estate

Company size

5,001 - 10,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1995

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