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Collection Jobs in Elgin, IL (NOW HIRING)

Retail Data Collection Associate - PT

Chicago, IL · On-site

$15.75 - $18/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Aurora, IL · On-site

$15 - $17.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Aurora, IL · On-site

$15 - $17.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Aurora, IL · On-site

$15 - $17.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Chicago, IL · On-site

$15.75 - $18/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Glenview, IL · On-site

$15 - $17.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Mundelein, IL · On-site

$15.50 - $17.75/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Glenview, IL · On-site

$15 - $17.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Chicago, IL · On-site

$15.75 - $18/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Glenview, IL · On-site

$15 - $17.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Retail Data Collection Associate - PT

Mundelein, IL · On-site

$15.50 - $17.75/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

Showing results 41-60

Collection information

See Elgin, IL salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collection in Elgin, IL is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What are the most commonly searched types of Collection jobs in Elgin, IL?

The most popular types of Collection jobs in Elgin, IL are:

What are popular job titles related to Collection jobs in Elgin, IL?

For Collection jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Elgin, IL look for?

The top searched job categories for Collection jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Collection jobs?

Cities near Elgin, IL with the most Collection job openings:

Infographic showing various Collection job openings in Elgin, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,194 per year, or $19.8 per hour.

AI Data Collection Moderator/Facilitator (On-site)

Mundelein, IL • On-site

Firstsource
IT Services

Other

This job post has expired 3 days ago. Applications are no longer accepted.


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz


Job description

Summary:

The Data Collection Moderator will facilitate and moderate data collection sessions with participants. You will be responsible for managing session flow, utilizing various equipment and gadgets, and coordinating the use of specific accessories to ensure high-quality data capture.


This is an on-site, freelance (1099) contract position for Initial 2.5-Month Engagement with Potential Extension to 6 months

San Francisco Bay Area, CA (Onsite)


Key Responsibilities

  • Inspire and coach participants so they feel comfortable, confident, and creative during 1-2 hour sessions
  • Moderate and manage each session end-to-end: greeting participants, explaining the study, obtaining consent, and answering questions in a clear and friendly manner
  • Direct participants through a structured list of activities
  • Maintain high standards for quality, following detailed project guidelines.
  • Collaborate with the project team to refine session flow and guidelines
  • Set up, test, and care for studio or mobile equipment, escalating any technical issues as needed


Required Skills and Experience

  • Demonstrated ability to inspire people in person: experience in roles like study facilitation, coaching, customer-facing work, performing photo-video sessions, or events preferred.
  • Strong interpersonal and communication skills; able to work with participants across ages, genders, and cultural backgrounds with empathy and respect.
  • Detail-oriented mindset with the discipline to follow specific instructions and consistently document what has been collected.
  • Comfortable using technology and learning new tools for data capture, file upload, and tracking (tablets, mobile apps, spreadsheets, or web portals).
  • Ability to stand, move, and actively direct sessions for extended periods in a fast-paced environment

What Firstsource employees say

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