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Collection Jobs in Elgin, IL (NOW HIRING)

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Collection Specialist

Chicago, IL · On-site

$19 - $25.75/hr

Position : Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team.

Plantemoran

Collections Analyst

Chicago, IL · On-site

Adheres to all collection policies, procedures, and KPIs * Contacts various credit sources, ensures credit packages or client's financial status is complete, and notifies partners of delinquent ...

CROSSMARK1

Retail Data Collection Associate

Chicago, IL · On-site

$15.75 - $18/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

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All JobsCollection JobsCollection Jobs in Elgin, IL

Collection information

See Elgin, IL salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collection in Elgin, IL is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Elgin, IL?

The most popular types of Collection jobs in Elgin, IL are:

What are popular job titles related to Collection jobs in Elgin, IL?

For Collection jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Elgin, IL look for?

The top searched job categories for Collection jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Collection jobs?

Cities near Elgin, IL with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Elgin, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,194 per year, or $19.8 per hour.

Retail Data Collection Associate Part Time

Arlington Heights, IL • On-site

CROSSMARK1
Business Management Consulting • 10K+ employees
Learn more about CROSSMARK1external

$15.25 - $17.50/hr

Part-time

Re-posted 5 days ago

Key responsibilities

  • Collect and transmit consumer product data from designated retail stores, including scanning UPC codes, collecting display and promotional information, and inputting product price data.

  • Plan and organize assigned work within CROSSMARK Retail Data Collection, including in-store observation studies, training updates, and store assignments.

  • Communicate regularly with management regarding schedules and issues, and report any employment-related injuries to a supervisor.

CROSSMARK rating

5.1

Company rating: 5.1 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

Job description

Job Description

Responsible for collecting and transmitting data gathered from designated retail stores primarily using a hand-held scanning device.  Take direction from the Supervisor and other management individuals.  Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness.  Maintain a positive relationship with employees and customers as a representative of CROSSMARK. Click the link below to learn more about the duties and responsibilities of a Data Collection Associate.

Qualifications

Essential Duties and Responsibilities

Collect and transmit consumer product data gathered from designated retail stores as assigned by:

  • Counting forward reserve inventories
  • Reconciling purchases (invoices) against inventories
  • Scanning UPC codes via hand-held device
  • Collecting display and promotional information
  • Inputting product price information
  •  Collecting and entering custom survey observational data
  • Transmitting collected data daily via internet based on the requirements of the collection device
  • Plan and organize assigned work within CROSSMARK Retail Data Collection by: In-store observation studies
  •  Training updates
  • Task lists
  • Store assignments
  • Newsletters
  • Occasionally downloading and printing forms
  • Meet CROSSMARK Retail Data Collection defined standards of work volume, quality, accuracy, cost containment, completeness, and timeliness by:
  • Complying with travel and mileage standards established by Retail Data Collection
  • Following management and CROSSMARK expectations on cost containment
  • Completing assignments and transmitting data according to CROSSMARK's established procedures and deadlines
  • Submitting time card and expense information in accordance with CROSSMARK's established procedures and schedule
  • Communicate effectively with management and coworkers by:
  • Communicating no less than weekly with district management regarding schedules/issues
  • Checking email daily for operational updates
  • Returning all phone calls within 1 business day and all emails within 2 business day
  • Attending all market, team, and other meetings, as required
  • Advising management of promotional activity changes within retail outlets
     

Responsibilities with Regard to Workers' Compensation Claims - You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury.


This role is not expected to exceed more than 25 hours per week, although the company does maintain the discretion to change the role based on the needs of the business and/or the client.
 

Note: This job description does not imply that the above functions are the only tasks that may be performed.  Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Additional Information

-Must have merchandising experience.

-Must have reliable transportation.

-Must have daily access to a computer with internet.

-Must be available for work Monday-Friday 8 a.m. - 5 p.m. and some weekends.

What CROSSMARK employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

CROSSMARK logo

About CROSSMARK

Sourced by ZipRecruiter

CROSSMARK had completed 55 mergers and acquisitions in its quest to become a national sales agency, managing brands, and performing sales functions for manufacturers and performing in-store merchandising services at retailers nationwide. The same year, we expanded our operations to Canada to broaden our impact in North America. And in 2013 we acquired Chicago-based agencies Marketing Werks and PromoWorks to deliver end-to-end shopper marketing and engagement—both in store and out. The fusion of talents and expertise among these agencies, with CROSSMARK at the core, has empowered us to deliver a leading, all-encompassing, and completely integrated Marketing Services arm to our organization. Company milestones and service expansions have only been possible because of the true beating heart of CROSSMARK: our people. Our dedicated and passionate employees work hard to provide clients with the best opportunities to drive sales, to see brands thrive, and to create lasting connections. We’re excited for what’s next in our ever-evolving company—and we hope you’ll join us for the journey ahead.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Plano , TX, US

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