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Collection Jobs in Minnesota (NOW HIRING)

Collabera

Credit Collections specialist

Saint Cloud, MN

$21.50 - $28.75/hr

Daily review of aging reports to identify invoices that are approaching average collection periods. Contact customers verbally and in writing according to collection policies * Monitor the ...

CROSSMARK1

Retail Data Collection Associate - PT

Rochester, MN · On-site

$15.50 - $17.75/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

Retail Data Collection Associate - PT

Lakeville, MN · On-site

$15.75 - $18/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

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How much do collection jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for collection in Minnesota is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Minnesota?

The most popular types of Collection jobs in Minnesota are:

What are popular job titles related to Collection jobs in Minnesota?

For Collection jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Minnesota look for?

The top searched job categories for Collection jobs in Minnesota are:

What cities in Minnesota are hiring for Collection jobs?

Cities in Minnesota with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Minnesota as of August 2026, with employment types broken down into 77% Full Time, 10% Part Time, 3% Temporary, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $40,814 per year, or $19.6 per hour.

Utility Collection & Distribution Operator/Assistant Operator - Red Wing

Red Wing, MN • On-site

League of Minnesota Cities
Public Administration • 51 - 200 employees
Learn more about League of Minnesota Citiesexternal

$31.11 - $41.76/hr

Full-time

Re-posted yesterday

Job description

Salary: $31.11 - $41.76 Hourly
Location : Red Wing
Job Type: FT
Job Number: Red Wing
Department: Not Applicable
Opening Date: 08/11/2026
Closing Date: 9/11/2026 4:30 PM Central
Job Posting
The City of Red Wing is currently accepting applications for a full-time Collection & Distribution Operator/Assistant Operator (Depending on Qualifications) in the Public Works Department - Public Services Division. Monday through Friday work schedule. Performs a variety of tasks to maintain and repair the City's water distribution and sewer collection system to ensure the safety and quality of the City's water supply. Assists with operation and maintenance of utility infrastructure including water and/or wastewater treatment facilities, pump stations, wells, reservoirs, and underground distribution and collection systems. It is the intent that individuals would work toward higher level positions upon gaining the necessary experience and operator licenses. Starting pay is $31.11 for Assistant Operator and $34.53 for Operator. Position open until filled.
Learn and apply:
Benefits information is not available for this position. Please contact the city directly for this information.
League of Minnesota Cities logo

About League of Minnesota Cities

Sourced by ZipRecruiter

The League of Minnesota Cities is a membership association dedicated to promoting excellence in local government. The League, governed by a Board of Directors consisting of local elected and appointed city officials, serves its more than 800 member cities through advocacy, education and training, policy development, risk management, and other services.

Industry

Public administration

Company size

51 - 200 Employees

Headquarters location

Saint Paul, MN, US

Year founded

1913

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